david southgate

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How to simplify environments and cut TCO

With Web services, databases, multiple applications, and vendors all piled on top of legacy systems, it?s no wonder CIOs are looking for ways increase efficiencies and save money. Many IT departments have systems so bloated and complex that they?re crushi With Web services, databases, multiple applications, and vendors...

Tags: IT Environment, TechRepublic Inc., CIO, Information Technology, Environment, Server, TCO, Roi/Tco, Strategy, Finance, Managerial Accounting, Management, David Southgate, Warning: DOMDocument::loadXML() [domdocument.loadxml]: Empty string supplied as input in /var/opt/include/classes/traxapi.class.php on line 47, Warning: Invalid argument supplied for foreach() in /var/opt/include/classes/traxapi.class.php on line 55

News items 2003-02-26

Lessons learned from a CRM success story

With failure rates reportedly as high as 50 to 80 percent, it's a wonder any tech leader has the courage to promote a CRM project these days. With failure rates reportedly as high as 50 to 80 percent, it's a wonder any tech leader has the courage to...

Tags: TidalWire, Siebel Systems Inc., CRM, Sales Strategy, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software, David Southgate, Warning: DOMDocument::loadXML() [domdocument.loadxml]: Empty string supplied as input in /var/opt/include/classes/traxapi.class.php on line 47, Warning: Invalid argument supplied for foreach() in /var/opt/include/classes/traxapi.class.php on line 55

News items 2003-02-25

The all-important confidentiality policy

A technology company's lifeblood is its intellectual property. But many of the confidentiality agreements that safeguard these trade secrets aren't as comprehensive as they need to be. Technology company's lifeblood depends on the secrecy of its intellectual property. Most companies safeguard sensitive trade secrets with confidentiality agreements--but many...

Tags: Confidentiality Agreement, Agreement, Confidentiality Policy, Intellectual Property, Research & Development, Business Operations, Confidentiality, David Southgate

News items 2003-01-16

CRM: Is success the exception?

Successful implementations of customer relationship management software are few and far between. TechRepublic says the example of TidalWire should serve as an example. With failure rates reportedly as high as 50 to 80 percent, it's a wonder any tech leader has the courage to promote a CRM project these...

Tags: TidalWire, Siebel Systems Inc., CRM, Sales Strategy, Advertising & Promotion, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software, David Southgate

News items 2003-01-14

Analyze your spending analytics

Using software to analyze purchasing and procurement can result in big pay offs. TechRepublic tells enterprises how to find the right tools. Getting a handle on procurement spending isn't easy. But as Bayer CropScience AG can relate, it can pay off in many ways. While required tools (such...

Tags: Bayer AG, Analytics, SAS Institute, Supplier, Procurement, Analysis, Tool, Integration, Bayer CropScience, Purchasing, Purchasing & Procurement, Financial Planning, Channel Management, Productivity, Business Operations, Finance, Marketing, Data, David Southgate

News items 2003-01-09

HBO: An expense management success story

The entertainment company reeled in expenses with a product from Extensity, but not without a lot of outtakes along the way, says TechRepublic. When entertainment company HBO sought better control over employee-initiated expenses--which account for 30 to 60 percent of a company's total expenditures, according to Aberdeen Group--it turned...

Tags: Extensity, HBO, End-user Training, Workforce Management, Training And Certification, Human Resources, David Southgate

News items 2002-11-07

Project-tracking software gains ground

Goodbye ERP and CRM, hello PSA. Professional Services Authomation is one of the few enterprise softwares making the IT budgets this year, says TechRepublic. Despite 2002 being a restrained year for IT expenditures, one type of enterprise software, Professional Service Automation PSA, appears to be growing in popularity. ...

Tags: Web, Aberdeen Group Inc., Changepoint Corp., ROI, Consulting, Professional Services Authomation, Professional Service Automation Technology, EXE, Staff Utilization, Web Version, Professional Service Automation Marketplace, Outsourcing, Roi/Tco, Tools & Techniques, Enterprise Software, It Operations, Business Operations, Outsourcing & Subcontracting, Finance, Managerial Accounting, Management, Software, David Southgate

News items 2002-10-25

Lack of training: your biggest threat

Sabotage by an outsider is the least of your worries. Employees are the real security weakness. If your company doesn't educate them, it might as well attack itself. Contrary to popular belief, corporate sabotage is among the least likely causes of computer security breaches. According to...

Tags: Security Policy, Policy, Training, Security Breach, Security, David Southgate

News items 2002-10-17

Protect your telecom service

The current hardships of telecom providers don't have to be a source of panic. Use multiple carriers to ensure uptime, and protect yourself from contractual rip-offs buried in small print. Tech leaders responsible for corporate data and voice connections are likely panicked about the viability of telecom service...

Tags: Telephony, Telecom & Utilities, Telecommunications, Networking, David Southgate

News items 2002-08-29

Security policies: Only as good as the audit

No matter how thorough your security policies seem, only an audit can identify your weaknesses. Here's why an IT policy audit is essential, and how to conduct one. If you think you have a sound IT policy because your administrators clamor about the continual need to update security...

Tags: Audit, Policy, Security, David Southgate

News items 2002-08-20

Acquisitions bring OS decisions

TechRepublic's David Southgate describes one manufacturer's experience deploying Linux in 12 brand new manufacturing plants, to help lower the company's TCO. When companies buy offices and manufacturing plants, Information Services support isn't always part of the deal, and that means tech executives often face the task of establishing...

Tags: Acquisition, Operating System, Manufacturing, Manufacturing Plant, Linux, UNIX, Operating Systems, E-mail, Open Source, Servers, Software, Online Communications, Hardware, IFCO Systems N.V., PalletOne, David Southgate

News items 2002-08-20

Weathering telecom storms

In today's shaky telecommunications industry, tech leaders need to be prepared for changes when it comes to vendor services. As one enterprise found out, staying on top of the situation is never a waste of time. Even before his company's telecom, XO Communications, declared Chapter 11 in June, TechRepublic...

Tags: MCI Inc., Phone, Vendor, XO Communications Inc., Stephen Friedrich, Telephony, Telecom & Utilities, Telecommunications, Networking, David Southgate

News items 2002-08-09

Most enterprises are unprepared for disaster

While many enterprises, about 78 percent, reportedly have data backup systems, very few have a plan to access that data if and when a disaster occurs. Nearly 80 percent of U.S. companies don't have sufficient plans and solutions in place to address network outages or system failures that could...

Tags: Revenue, SunGard Data Systems Inc., Plan, Survey, SunGard Availability Services, Information Availability Self-assessment Tool, Backups, Marketing Research, Operational Accounting, Marketing, Finance, David Southgate

News items 2002-08-09

Get your used enterprise software here!

Companies can now buy and sell customized enterprise software and other intellectual capital courtesy of a new venture that helps CIOs save money and failing enterprises regain some tech investment costs. When companies liquidate assets, it's usually the "hard" assets--servers, desktops, monitors, and telephone systems--that are quickly pushed onto...

Tags: Asset, Resale, IP, E-business, IP Recovery, Gabriel Fried, Asset Management, Tools & Techniques, Network Technology, Enterprise Software, Networking, Operational Planning, Business Operations, Management, Software, David Southgate

News items 2002-08-08

Want to save on software? Be a beta tester

Hammering out a deal to become a beta tester can be well worth the time and trouble. Learn how one company took the beta route and got a $400,000 CRM application for free. When Mindbridge Software went looking for an enterprisewide CRM solution, the Worcester, Pa.-based company expected to...

Tags: Mindbridge, Team, Vendor, CRM, Testa, Tech Leader, Customer Relationship Management (CRM), Advertising & Promotion, Sales Strategy, Team Management, Enterprise Software, Software, Marketing, Sales, Management, Beta, David Southgate

News items 2002-07-31

How XML can fill B2B integration needs

Learn why an enterprise turned to XML middleware for its B2B needs--and saw results in the form of lower transaction costs, more efficient collaboration, and improved customer satisfaction. When it's time to integrate disparate B2B or enterprisewide systems, CIOs have two options. They can tap developers for unique integrations...

Tags: Team, Collaboration, AvNet Inc., B2B Integration, Enterprise Integration, Middleware, Jon Nelson, XML, Team Management, B2B, Software/Web Development, Web Development, Management, E-business/E-Commerce, Internet, Integration, David Southgate

News items 2002-07-01