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Nortel Demos Virtual World Platform: Nortel demoed a virtual world prototype here in a Ottowa at a day long event. Dubbed Web Alive, the virtual world is the first project to come out of Nortel new research effort that imposes a VC-like model for funding research. Like other virtual worlds, Web...; Tags: Web, Collaboration, Nortel Networks Corp., Voice, World Platform, Web Alive, Channel Management, Telecommunications, Marketing, Dave Greenfield; Blog posts 2008-05-16
Dialcom: Web Conferencing that Works: I've complained about all of the things wrong with the way folk use Web conferencing. Now let me tell you about a web conference that went off well. A few weeks ago I chatted with a Spanish company looking to launch in the US. Dialcom (not...; Tags: Web, Video, Dialcom, Web Conferencing, Internet, Dave Greenfield; Blog posts 2008-05-02
Four Reasons To Skip Web Conferences: Remember when PowerPoints were first created how we were flooded with every special effect in the PowerPoint pail? Text would come swooping in from the right. Clip art would fade-in out of thin air. Sometimes, I would get downright dizzy watching the damn show. The only...; Tags: Microsoft PowerPoint, Web Conferencing, Internet, Dave Greenfield; Blog posts 2008-05-02
Siemens vs. Microsoft: Round Two: Siemens announced today two new UC-enabled Contact Center packages based on OpenScape UC Server, and a new Voice Portal solution. The products will be available June 30, 2008. The products are being driven in part by trends in the contact center and in part by trends...; Tags: Siemens AG, Siemens HiPath OpenScape, Contact Center, Microsoft Corp., UC, Call Centers, Groupware, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software, Dave Greenfield; Blog posts 2008-04-21
What Microsoft's Been Missing from its Small Business Telephony Play: Microsoft announced today that it was teaming up with Cbeyond, Inc., and New Global Telecom, Inc. NGT, to combine their digital voice services with Response Point, Microsoft's specification for small offices PBXs. ResponsePoint systems are distinguished by a blue button on the handset. Pressing the button...; Tags: Cbeyond Inc., Phone, Small Business, Microsoft Corp., ResponsePoint, ResponsePoint System, Telecom & Utilities, Dave Greenfield; Blog posts 2008-04-18

HD-Telephony: Hip or Hype?: I recently interviewed Anthony Minessale, the author of FreeSwitch, the open source, class-5 switch. We got to speaking (actually, IMing) about high-definition telephony and how it fits into FreeSwitch. He had some pretty smart things to say about the area no surprise so I thought you might enjoy hearing about...; Tags: Audio, Phone, Network, Call, HD-Telephony, HD-audio, Telecom & Utilities, Dave Greenfield; Blog posts 2008-04-14
The one thing Asterisk has been missing: If you're like most folk, setting up a PBX is something you'd rather avoid, especially when its an open source PBX that isn't known for its easy configuration and installation. ISPBX aims to solve the pain with its drag-and-drop configuration tool, Cogoblue. Drag a few phone object...; Tags: Phone, Configuration, PBX, ISPBX, Cogoblue, Model 500, Model 12000, Interactive Voice Response (IVR), Telephony, VOIP, Telecom & Utilities, Networking, Telecommunications, Dave Greenfield; Blog posts 2008-04-11
An Open Source Class-Five Switch: Open source projects have revolutionized operating systems, web servers, web browsers, and so why not carrier switches? The FreeSwitch open source project released its Release Candidate 1 (RC1) yesterday providing and by early accounts the software rocks. "We replaced a cluster of 10 Asterisk servers with...; Tags: Software, Open Source, Server, Softswitch, BroadSoft, Carrier, FreeSwitch Open Source, Interactive Voice Response (IVR), Tools & Techniques, Management, Dave Greenfield; Blog posts 2008-04-08
IBM and Linden Partner on Enterprise-Class Second Life: IBM and Linden Labs are partnering to develop a version of Second Life that will live behind the corporate firewall. As I mentioned in my previous post, Second Life is far too fat and clumsy to be taken seriously in the enterprise. Add to that concerns around...; Tags: Second Life, IBM Corp., SL, Firewalls, Branding, Groupware, Network Security, Networking, Marketing, Enterprise Software, Software, Dave Greenfield; Blog posts 2008-04-03
Google to Buy Skype?: Rumors are out again that Ebay's albatross. aka Skype, may soon be unloaded to Google. The deal could be valued at as much as $6 billion: "Skype is booking about $400 million in revenue now, and it's conceivable the company could command 10-times that. *A reader suggests...; Tags: Google Inc., Google Gmail, Skype Technologies S.A., Rumors, E-mail Providers, Telephony, Peer To Peer (P2P), VOIP, Telecommunications, Internet, Networking, Dave Greenfield; Blog posts 2008-04-02
The 3-D Web Goes Thin: Increasingly, it looks like Weight Watchers has gotten hold of the Semantic Web. Fat is out. Thin is in. And while no one's counting points, it certainly looks like, thin clients will increasingly play a central roles in attracting organizations to the 3-D web. A number of...; Tags: 3D, Web, 3-D Web, Vivaty, ScreenCaster, Dave Greenfield; Blog posts 2008-03-31
Avaya Changes the UC Game: The battle for enterprise Unified Communications took a pivotal turn this morning when Avaya announced its Intelligent Presence server here at VoiceCon. The Intelligent Presence server collects and integrates presence information from multiple sources for a richer view of a worker's status. More specifically, the Presence Server will...; Tags: Microsoft Corp., Avaya Inc., Intelligent Presence Server, Presence Server, Presence Source, E-mail Providers, Servers, Internet, Hardware, Dave Greenfield; Blog posts 2008-03-17
The Longtail of IT Governance: Open source has shown how marketplaces can thrive on doing good, but can whether the same concept be applied to IT governance? Archer Technology hopes so. The risk assessment and compliance company announced Archer Exchange, an open marketplace for governance applications here at its user conference in Orlando. ...; Tags: Application, IT Governance, Information Technology, IBM Lotus SmartSuite, Archer Exchange, Groupware, Strategy, Enterprise Software, Software, Management, Dave Greenfield; Blog posts 2008-03-14
VoIP: Cisco Goes to Number Two: Love ‘em or hate ‘em you most certainly have to respect the VoIP folk over at Cisco. According to Infonetics, they've just moved into the number two spot behind Avaya in worldwide IP deskphone and softphone shipments. Cisco grew at the expense of its competitors. "Cisco took...; Tags: VoIP, IP, Cisco Systems Inc., Dave Greenfield; Blog posts 2008-03-02
Microsoft to Enter SaaS: The blogosphere is on fire with the anticipated announcement that Microsoft will be entering the Software as a Service SaaS market this or next week. Just how they'll enter the market is still uncertain. My guess is that they'll in part blend SaaS with desktop technology much the way we've...; Tags: Software, Desktop, Google Inc., Web, Software-as-a-service, Microsoft Corp., Blogosphere, Carr, Software As A Service (SaaS), Data Centers, Emerging Technologies, Storage, Hardware, Data Management, Dave Greenfield; Blog posts 2008-03-02
Google Sites: A Sharepoint Killer?: The Google redesigned Jotspot Wiki, dubbed Google Sites, is being looked as a Sharepoint "killer". With Sites, Google would like to think that Google Apps is ready take on Office and the rest of Microsoft suite, but is it? Matthew Glotzbach, Google's Management Director of Enterprise, called...; Tags: Google Inc., Google Apps, Collaboration, Microsoft SharePoint, Microsoft Corp., TechMeme, Google Sites, Groupware, Enterprise Software, Software, Dave Greenfield; Blog posts 2008-02-28
Sametime vs. OCS Act II: Apparently my post comparing Sametime and OCS raised a few hairs. IBM PR dashed off an e-mail listing a bunch of points where they disagreed with the piece and the offering manager for IBM Lotus Real-Time Collaboration blogged about it as well. Thanks folk. Now here's where they were...; Tags: IBM Lotus SameTime, SUT, Exchange, Groupware, Enterprise Software, Software, Dave Greenfield; Blog posts 2008-02-27
SpigIT: an enterprise social network that's fun and games: Harvesting breakthrough ideas is a challenge for any organization, but one company thinks a bit of play may be just the answer. Spigit mixes enterprise social networks with game design and personal incentives to encourage new ideas and steward them from the process of discovery to implementation....; Tags: Game, Social Networking, Software, Incentive, Employee, Network, SpigIT, Enterprise Social Network, Innovation Market, Prediction Market, Sales Force Management, Sales, Dave Greenfield; Blog posts 2008-02-25
Solving the Virtual World Interoperability Problem: Despite the popularity of SecondLife, there are in fact several such services on the market today. Enabling interoperabilty between There, Entropia Universe, Moove, Habbo Hotel, and Kaneva could go along way towards promoting the Virtual World industry. IBM researcher Ian Hughes' excellent post poses the question of what that...; Tags: Interoperability, IM, Presence, Stage, Service Provider, Cooperation, Standards, Adolescent, VIRTUAL WORLDS ARE ADOLESCENTS Virtual World Service, Business Services, Instant Messaging, Internet, Online Communications, Dave Greenfield; Blog posts 2008-02-20
New Association Promotes Virtual Worlds and Business: Dave Elchoness has a vision – a hallway that will reach around the globe. Well, maybe not exactly that, but the former outsourcing executive from Qwest talks about the "global hallway", a virtual space where users can meet from around the globe. "We know that real work...; Tags: Software, Network, Avatar, Association, Dave Elchoness, Elchoness, Dave Greenfield; Blog posts 2008-02-15