<?xml version="1.0" encoding="iso-8859-1" ?>
<rss version="2.0" xmlns:s="http://updates.zdnet.com/">
<channel>
	<title><![CDATA[datamonitor Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/datamonitor.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to datamonitor]]></description>
	<s:counts start="0" returned="10" found="10" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Enhancing Value for the Citizen: ICT Adoption in Regional & Local Government - Using Technology to Enhance Government Operations and Constituent Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152961]]></link>
		<description><![CDATA[This white paper illustrates that ICT brings a myriad of benefits to public sector agencies, from improved government effectiveness to digital inclusion to economic development. In particular, IP transformation leads to advanced applications and collaboration possibilities, adds operational efficiencies ad shows strong ROI. Governments that have invested in enhancing their...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 05 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+and+communication+technology.html"><![CDATA[Information And Communication Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/government.html"><![CDATA[Government]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Accelerating Innovation With Enterprise Content Management - Opportunities for the Life Sciences Industry]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1007541]]></link>
		<description><![CDATA[An Enterprise Content Management ECM system will allow companies to capture, store, retain and deliver content and documents based on pre-existing business processes. ECM tools and strategies will greatly benefit organizations that wish to manage both structured and unstructured information throughout the life sciences value chain in an efficient, Cost-effective...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Nov 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/innovation.html"><![CDATA[Innovation]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+content+management.html"><![CDATA[Enterprise Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[The Future Role of ICT in Meeting Operational Challenges in Energy Utilities: Shifting by Degrees to a Modern World]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152931]]></link>
		<description><![CDATA[Energy utilities are operating in an environment where significant market and operational challenges exist. The deployment and implementation of appropriate Information Communication Technology ICT solutions plays an intrinsic role in meeting these challenges. The key take-away points of this whitepaper are market dynamics are shifting as a result of merger...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/m%2526a.html"><![CDATA[M&A]]></category>
		<category domain="http://updates.zdnet.com/tags/information+and+communication+technology.html"><![CDATA[Information And Communication Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/energy+utility.html"><![CDATA[Energy Utility]]></category>
		<category domain="http://updates.zdnet.com/tags/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[The Role of ICT in the Rail Industry: Getting From A to B]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1152933]]></link>
		<description><![CDATA[The strategic importance of the rail sector is rising across the globe due to rising fuel prices, environmental concerns, and its value in promoting economic growth and competitiveness. The challenges of running rail networks are immense, as rail operators need to deal with the complexity of rail networks, while maintaining...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/industry.html"><![CDATA[Industry]]></category>
		<category domain="http://updates.zdnet.com/tags/information+and+communication+technology.html"><![CDATA[Information And Communication Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Infrastructure Virtualisation: Transforming the Way IT Is Delivered]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=344965]]></link>
		<description><![CDATA[As organisations in both the Public and Private sector struggle to make their IT infrastructures less of an inhibitor of change and more of a vehicle capable of adapting to constantly-changing demand, so the concept of virtualisation has gained significant interest and momentum. In effect, IT Infrastructure Virtualisation creates the...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/it+infrastructure.html"><![CDATA[IT Infrastructure]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/virtualization.html"><![CDATA[Virtualization]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
	</item>
	<item>
		<title><![CDATA[Datamonitor Decision Matrix: Selecting an IT Systems Management Vendor]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=322632]]></link>
		<description><![CDATA[The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient has given rise to increasing demand from enterprises for IT systems management solutions that are better suited to their needs. Datamonitor has developed this Decision Matrix to help businesses select vendors based on...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 01 Mar 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/systems+management.html"><![CDATA[Systems Management]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/network+administration.html"><![CDATA[Network Administration]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Microsoft Office Excel 2007 and Microsoft Office SharePoint Server 2007 for Business Intelligence]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=294946]]></link>
		<description><![CDATA[Microsoft Office Excel 2007 is the latest edition of the well-known application that provides extensive functionality for the creation and formatting of spreadsheets for calculations and analysis of data. There are many changes in this latest version; the most visible being the new User Interface UI that has been updated...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Jan 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+intelligence.html"><![CDATA[Business Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office+sharepoint+server.html"><![CDATA[Microsoft Office SharePoint Server]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office+sharepoint+server+2007.html"><![CDATA[Microsoft Office SharePoint Server 2007]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office+excel+2007.html"><![CDATA[Microsoft Office Excel 2007]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+excel.html"><![CDATA[Microsoft Excel]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+office.html"><![CDATA[Microsoft Office]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/office+suites.html"><![CDATA[Office Suites]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Workforce Management: At the Heart of the Contact Center]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=238950]]></link>
		<description><![CDATA[The pressure to deliver higher levels of customer service with a lower operating budget is often intense in contact center organizations. WorkForce Management WFM technology specifically addresses this crucial area. Once considered only a forecasting and scheduling tool, WFM should be embraced as a necessity for balancing cost-driven operational efficiency...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Jul 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/contact+center.html"><![CDATA[Contact Center]]></category>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[RFID to be a $6.1 bln industry in 2010]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=8709]]></link>
		<description><![CDATA[Datamonitor predicts that RFID technology will be a $6.1 bln industry by 2010, triple what it is today.]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 17 Aug 2005 00:10:01 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/rfid.html"><![CDATA[RFID]]></category>
	</item>
	<item>
		<title><![CDATA[CRM in Local Government: Improving Constituent Service Delivery]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=145292]]></link>
		<description><![CDATA[Often installed as a component of multi-channel call centers, CRM provides local governments with the tools to manage sales, marketing, and constituent services functions. CRM technologies allow local governments to improve the delivery of constituent services and increase internal efficiency. This Datamonitor paper provides insight into the market opportunities for...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 01 Jul 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/datamonitor.html"><![CDATA[Datamonitor]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/government.html"><![CDATA[Government]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
</channel>
</rss>
