Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Infrastructure Virtualisation: Transforming the Way IT Is Delivered
- As organisations in both the Public and Private sector struggle to make their IT infrastructures less of an inhibitor of change and more of a vehicle capable of adapting to constantly-changing demand, so the concept of virtualisation has gained significant interest and momentum. In effect, IT Infrastructure Virtualisation creates the...
- Tags: IT Infrastructure, Information Technology, Datamonitor, Virtualization, Strategy, Hardware, Management
- White papers 2007-09-01
- datamonitor Decision Matrix: Selecting an IT Systems Management Vendor
- The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient has given rise to increasing demand from enterprises for IT systems management solutions that are better suited to their needs. Datamonitor has developed this Decision Matrix to help businesses select vendors based on...
- Tags: Information Technology, Datamonitor, Systems Management, Strategy, It Services, Network Administration, Management, Networking
- White papers 2007-03-01
- Microsoft Office Excel 2007 and Microsoft Office SharePoint Server 2007 for Business Intelligence
- Microsoft Office Excel 2007 is the latest edition of the well-known application that provides extensive functionality for the creation and formatting of spreadsheets for calculations and analysis of data. There are many changes in this latest version; the most visible being the new User Interface UI that has been updated...
- Tags: Business Intelligence, Microsoft Corp., Datamonitor, Microsoft Office Excel 2007, Microsoft Office, Productivity, Microsoft Excel, Tools & Techniques, Pricing, Office Suites, Software, Management, Marketing
- White papers 2007-01-01
- Developing Composite Applications: Comparing the Total Cost of Ownership
- The recent emphasis for IT departments on systems consolidation and compliance with information legislation, has led to a backlog of application development work which must be accomplished in an effective and timely manner. Addressing this need, significant benefits in both speed and development costs can be realised by deploying service-oriented...
- Tags: TCO, Datamonitor, Roi/Tco, Software Development, Benefits, Development Tools, Finance, Managerial Accounting, Software/Web Development, Human Resources
- White papers 2006-12-01
- Customer Priorities in a Competitive Identity and Access Management Marketplace
- The purpose of this White Paper is to detail the range of customer functional requirements that may need to be addressed by the organization's choice of Identity and Access Management (I&AM) solution, highlighting those of greatest importance and business benefit, along with other ownership considerations that Butler Group believes customers...
- Tags: Open-source Software, Access Management, Identity, Datamonitor, Open Source
- White papers 2006-11-01
- Microsoft Windows Vista Migration: Addressing the Issues of Operating System Upgrades and Migration
- Windows Vista originally codenamed Longhorn has been one of the greatest software challenges in history and has resulted in a completely re-written operating environment that has over 50 million lines of code. The scale and complexity involved in its development has resulted in a number of high-profile delays, with the...
- Tags: Operating System, Microsoft Windows Vista, Migration, Microsoft Corp., Datamonitor, Microsoft Windows Vista (Longhorn), Microsoft Windows, Operating Systems, Software
- White papers 2006-10-27
- Workforce Management: At the Heart of the Contact Center
- The pressure to deliver higher levels of customer service with a lower operating budget is often intense in contact center organizations. WorkForce Management WFM technology specifically addresses this crucial area. Once considered only a forecasting and scheduling tool, WFM should be embraced as a necessity for balancing cost-driven operational efficiency...
- Tags: Workforce Management, Contact Center, Datamonitor, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2006-07-01
- Security Management: Integrating the Protection and Management of Information and Business Events
- Computer Associates' Security Management initiative involves working with and maximizing the value that can be obtained from integrating an organization's protection facilities, and extending that value proposition by adding in management and information delivery capabilities; delivering the enterprise-level information management, monitoring, and control facilities that more limited solutions can only...
- Tags: Security Management, Computer Associates International Inc., Datamonitor, Security
- White papers 2005-11-01
- Capacity Planning: Enhancing Resource Allocation to Support Future Technology and Drive the Business
- IT managers have typically provisioned 100% redundancy for system failure, and significantly more for unpredictable application utilisation spikes. Given the nature of usage spikes and the reality that response time and transaction throughput are not directly related to resource utilization rates, using average utilisation to provide backup resources is not...
- Tags: Allocation, Resource, Datamonitor, Backups
- White papers 2005-10-01
- IBM Challenges Availability Management Status Quo
- This white paper begins by describing how availability management capabilities need to evolve to support Service-Oriented Architecture SOA and virtualized architectures. It then discusses how IBM's availability strategy and new product/service introductions respond to these needs by challenging the traditional systems-oriented view of availability with a more services-centric perspective. It...
- Tags: SOA, Datamonitor, IBM Corp., Service-Oriented Architecture (SOA), Web Services, Service Level Management, Middleware, Enterprise Software, Software, It Operations, It service Management
- White papers 2005-10-01
- RFID to be a $6.1 bln industry in 2010
- Datamonitor predicts that RFID technology will be a $6.1 bln industry by 2010, triple what it is today.
- Tags: RFID, industry, Datamonitor
- Blog posts 2005-08-17
- CRM in Local Government: Improving Constituent Service Delivery
- Often installed as a component of multi-channel call centers, CRM provides local governments with the tools to manage sales, marketing, and constituent services functions. CRM technologies allow local governments to improve the delivery of constituent services and increase internal efficiency. This Datamonitor paper provides insight into the market opportunities for...
- Tags: Datamonitor, CRM, Government, Customer Relationship Management (CRM), Advertising & Promotion, Vertical Industries, Enterprise Software, Software, Marketing
- White papers 2005-07-01
- Emerging Opportunities - Offshore Outsourcing in Egypt: A Growing Contact Center Market Looks to Build Global Business
- According to Datamonitor research, the global offshore outsourced contact center market will grow from 138,000 Agent Positions APs in 2004 to 241,000 APs by the end of 2007. The driver of much of this growth is the effort of western companies to save costs on domestic customer care overheads, in...
- Tags: Offshore Outsourcing, Contact Center, Datamonitor, Call Centers, Customer Relationship Management (CRM), Outsourcing, It Operations, Enterprise Software, Software, Business Operations, Outsourcing & Subcontracting
- White papers 2005-02-01
- The ROI Case for Smart Cards in the Enterprise: The Benefits of a Converged Logical and Physical Access Solution
- This white paper illustrates the Return On Investment ROI argument for investment in secure access smart card-based solutions in the enterprise. The paper focuses on the ROI benefits of smart cards for both authenticating users to IT networks and systems logical access and controlling access to facilities physical access, with...
- Tags: Smart Card, Microsoft Access, Benefit, ROI, Datamonitor, Roi/Tco, Smart Cards, Authentication/Encryption, Digital Security, Finance, Managerial Accounting, Security
- White papers 2004-11-01
- Proving the Value of Speech Technology in the Contact Center: Myths Vs. Reality
- In response to increasing competitive pressures, businesses today are sharpening their focus on key contact center technologies to effectively compete on the customer service front, while providing the greatest possible returns through cost reduction and greater revenue. At the heart of these investments is self-service technology in the forms of...
- Tags: Contact Center, Datamonitor, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2004-10-01
Additional Resources
- An Earth Day Valentine for smart metering technology
- Welcome to my own personal Earth Day morning nightmare, in which I have just wasted all 10 minutes worth of water trying to get the hot water heater to trigger at my hotel. I have to run a three-hour-long panel session in a mere three hours, and I'm the sort...
- Tags: Echelon, Haaser, Data Centers, Networking, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2008-04-22
- 149.5 mln digital TV subscribers in Western Europe and US in 2007
- There were around 149.5 mln households subscribing to a digital television service in Western Europe and the US in 2007: digital cable services accounted for a 32% share, satellite’s share was 43%, digital terrestrial television DTT accounted for 22% and IPTV around 3%, according to Datamonitor. by NB
- Tags: Western Europe, Digital Television, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, NB
- Blog posts 2008-03-05
- Television broadcast market will grow to $326.2 bln by 2010
- The global television broadcast market to undergo significant revenue growth, from $284.1 bln in 2007 to $326.2 bln by 2010, according to Datamonitor. by NB
- Tags: TVs, Tv & Home Theater, Personal Technology, Home Entertainment, NB
- Blog posts 2008-02-19
- 193.5 mln digital TV users in Western Europe and the US in 2010
- By 2010, some 193.5 mln households in the US and Western Europe will be connected to a digital television service, the report forecast: In terms of absolute growth, the two largest gainers will be DTT and digital cable growing by an estimated 13.3 million and 14.5 million households, respectively. In...
- Tags: Western Europe, Digital Television, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, NB
- Blog posts 2008-02-18
- 2007 broadcast revenues: US - $132.4 bln, Europe - $72.8 bln
- In 2007, broadcast revenues in the US totaled $132.4 bln, and in Europe $72.8 bln, in each case, the bulk of revenues is from advertising: US - 58%; Europe - 43%. Together, the US and Europe accounted for $205.2 bln in TV revenue - more than 70% of the worldwide...
- Tags: Revenue, Europe, Operational Accounting, Finance, NB
- Blog posts 2008-02-18
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White Papers and Webcasts
"Intel® Centrino® with vPro™ Technology and the new 45nm Intel® Core™ Duo processor delivers greater than 2x the performance over older generation Intel® Centrino® components when your system is multitasking.
At the Cleantech Forum in San Francisco, Todd Glass of Heller Ehrman moderates a discussion, among tech execs, on the various solar technologies making a difference in the green movement.
You'll find it full of unique features like the new Image Packaging System (IPS), ZFS as the default filesystem, DTrace enabled packages for extreme observability and performance tuning, and much more.
