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- CEO predicts future uses for Twitter
- At a Churchill Club event in San Francisco, Twitter CEO Evan Williams reveals which possible uses for his microblogging service excite him the most, what the company's most requested feature is, and why he's surprised anyone even uses their service at all. Moderator: Kevin Maney, contributing editor, Conde Nast Portfolio.
- Videos 2008-12-18
- JetBlue's high-tech terminal
- At the Gartner Symposium/ITxpo in Orlando, Fla., Joseph Eng, JetBlue's executive vice president of systems and technology, explained how IT is going to be integrated into the company's new high-tech terminal, set to open October 22 in JFK. Wi-Fi and more self-service kiosks, he says, aren't just ways for JetBlue...
- Videos 2008-10-16
Additional Resources
- Take Your Customer Service to the Next Level
- In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers. Here are eight strategies for creating a relationship with your customers that will keep them coming back.
- White papers 2009-07-03
- Saas? We're too busy making ERP work
- It's sometimes good to be reminded that while the industry hype is around saas/cloud/on-demand that there is still another world out there where customers are wrestling with more traditional approaches to computing. The other evening I had a conversation with Erick Kimberling, CEO of Panorama Consulting. Panorama...
- Blog posts 2009-07-02
- iMagic Restaurant Reservation 4.4 (Windows)
- Manage your restaurant's reservations and walk-ins. The pen and pad have seen their day! Enter the computer age and reap the benefits of automating the reservation process. Track customers and more importantly help keep the repeat customers. You can analyze reservation trends and work towards your future needs. Rearrange reservations...
- Software downloads 2009-07-02
- Oracle Fusion Middleware 11g: turkeys voting for Christmas?
- Oracle Fusion Middleware 11g: turkeys voting for Christmas?Ready to sell them short?Dennis: Sure, Oracle's past performance as a company is no prologue to the future. Seeing as you see the future as distinctly different for Oracle than its history from here on in, I assume you'll be devoting half your...
- Discussion threads 2009-07-01
- Oracle Fusion Middleware 11g: turkeys voting for Christmas?
- The love fest around Oracle Fusion Middleware 11g is truly extraordinary. The geek crowd certainly seem to like it and Oracle does a great job of singing to the DBA crowd. Dana Gardner is positively effusive: Oracle has sewn up its field brilliantly via its organic and aquisitions-fueled growth...
- Blog posts 2009-07-01
- Why Windows 7 should be free
- After the Vista fiasco, Microsoft owes its long-suffering customers more than a "screaming deal." They're owed an apology from Steve Ballmer - and a free copy of Vista SP3 Windows 7. The backstory Vista's market failure was not a surprise inside Microsoft. Senior development execs -...
- Blog posts 2009-07-01
- LogMeIn's IPO: The VCs made money. Will you?
- LogMeIn, which offers on demand remote access software, goes public today at $16 a share and is getting a nice round of applause from the folks following the venture capital world. After all, LogMeIn raised $107.2 million or so in a stock market that stinks. LogMeIn shares...
- Blog posts 2009-07-01
- Cool Screen Capture 7.0.1.180 (Windows)
- Cool Screen Capture is an excellent tool designed to accommodate customers' need. Professional technique and intuitive interface make it suitable for every customer. Customers can capture video or image from DV, TV Tuner and other devices. It can set video compression codec, device properties and cameral properties. Cool Screen Capture...
- Software downloads 2009-07-01
- Jessica's Cupcake Cafe 1.0 (Mac)
- Aunt Margaret's bakery is in serious danger of going out of business, but all the ingredients to sweet success are here. Help Jessica in this tasty time management adventure as she takes control and grows her aunt's small cafe into a deliciously successful empire. Everyone loves cupcakes! Design tasty cupcakes...
- Software downloads 2009-07-01
- Email Director Classic Edition 9.2.7 (Windows)
- Email Director is an e-mail application to help you stay in touch with your target audience. Email Director allows you to communicate with your clients and customers in a more convenient way and send personalized messages to your customers, subscribers, and friends. Email Director will save hours of your valuable...
- Software downloads 2009-07-01
- Chambers plays up power of network at Cisco Live
- Cisco CEO John Chambers kicked off Cisco Live, the annual training event for IT professionals, at San Francisco's Moscone Center this morning with a quick peek back in time, the early days of the company and the Internet. It's been 10 years since Cisco Live - called Networkers back then...
- Blog posts 2009-06-30
- Helping corporations leverage the Web, using open source and the cloud
- What do open source and cloud computing have in common? For Navid Safabakhsh, principal at San Francisco and Philadelphia-based interactive web development agency Freshout, it's that both technologies are low-cost, high-yield solutions to help corporations leverage the customer data they collect on the Web. ...
- Blog posts 2009-06-30
- Email Sender Deluxe 2.14 (Windows)
- Send newsletters and mass e-mails to your customers. Using Email Sender Deluxe, sending out personalized newsletters and bulk e-mail to your customers and users is very easy. Just choose your recipients, type your mail and click Send. You can quickly import recipients from databases, Excel, text files or enter them...
- Software downloads 2009-06-30
- Enterprise 2.0: The Kumbaya irony
- Enterprise 2.0: The Kumbaya ironyCase studies and market maturityHi Michael,for the second year I was among the many participants to the Enterprise 2.0 Conference in Boston. As you and Susan stated clearly this market is in its infancy and customers still have a strong appetite for success stories, lessons learned...
- Discussion threads 2009-06-29
- Microsoft sets pointless 25-PC upgrade limit for Windows 7
- Microsoft sets pointless 25-PC upgrade limit for Windows 7Come on Adrian: Yet again another W7 limitation?Well that is what it looks like. There's the word right at the top of the page in the title of this story even.Can't wiggle out of this one Windows Folks.Of course, I will...
- Discussion threads 2009-06-29
- Are iPod touch users second-class citizens? Apple says yes
- Almost half of all Apple iPhone users have already installed the free iPhone Software 3.0 update released last week -- 6 million customers, according to Apple on Monday. But iPod touch customers? Facing a $10 upgrade fee, the vast majority are saying, "No...
- Blog posts 2009-06-29
- IBM's latest campaign against paper
- You've got to love all the statistics that high-tech companies use to express the return on investment of their green IT offering du jour. Here is a new-ish one from IBM: the average office worker uses roughly 10,000 sheets of copy paper year. (Notice that does not mention printer output,...
- Blog posts 2009-06-29
- Intel urges SMEs: Don't delay PC refresh
- Intel urges SMEs: Don't delay PC refresh wow companies want you to buy stuff from them...details at 11I'd be interested in knowing how they arrived at the correlation between......older PCs and malware. I can't see why an older system would be any more likely to get malware than a brand...
- Discussion threads 2009-06-29
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- Driving While Printing. And Printing While You Fly I have racked my brain to come up with the list of features and benefits to consider when thinking of mobile printing.
- Fed employees throw out millions of pages every day The Washington Times reports that a full third of the printing performed by U.S. government employees is instantly tossed out or recycled.
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