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- Twelve best practices for online customer communities
- One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...
- Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe
- Blog posts 2008-07-25
- iPhone gas application roundup
- On 18 June 2008 I published my iPhone app wishlist and I'm happy that most of my most requested applications have been released (Thank you Texas Hold'Em!). Two my most request applications dealt with fuel, specifically a fuel economy tracker and a cheap gas finder. Several iterations...
- Tags: Apple iPhone, Vehicle, MPG, AccuFuel, Gas Finder, Roi/Tco, GPS, 3G, Handhelds, Finance, Managerial Accounting, Consumer Electronics, Personal Technology, Cellular Phones, Hardware, Jason D. O\'Grady
- Blog posts 2008-07-25
- What paper trail?
- I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....
- Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy
- Blog posts 2008-07-25
- Talent development
- Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...
- Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks
- Blog posts 2008-07-25
- Microsoft joins 'patch DNS now' chant; Apple patch missing
- On the heels of the release of weaponized exploit code for the DNS cache poisoning vulnerability, Microsoft has joined the chorus of security pros pleading with DNS server providers to immediately apply patches to protect users from malicious attacks. The Redmond, Wash. security...
- Tags: Apple Macintosh, DNS, Vulnerability, Apple Inc., Exploit Code, Microsoft Corp., Attack, Dan Kaminsky, Domain Names, Apple Mac OS X, Networking, Security, Internet, Operating Systems, Software, Apple Mac OS, Ryan Naraine
- Blog posts 2008-07-25
- Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame
- Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...
- Tags: Click Fraud, RK West, Dancho Danchev
- Blog posts 2008-07-25
- Netflix ups outlook; Customer acquisition costs fall
- Netflix said Friday it ended the second quarter with more than 8.4 million subscribers, up 25 percent from a year ago, and spent less money acquiring those customers. Those two factors added up to better than expected quarterly results and an improved outlook. The company has been...
- Tags: NetFlix Inc., Acquisition, Earnings, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Larry Dignan
- Blog posts 2008-07-25
- 10 essential gadgets for students
- I chose these from personal experience, but also from asking many friends from around the world who are involved in technology and study at the same time. Some gadgets come with a recommendation, whereas others don't; things like laptops and cell phones can't be selected for everybody, it'd be ridiculous...
- Tags: Headphone, Phone, Cell Phone, Laptop Computer, Lecture, Notebooks, Telecom & Utilities, Hardware, Notebooks & Tablets, Zack Whittaker
- Blog posts 2008-07-25
- Dell opts for performance with R5400 data center-hosted desktop
- Dell unveiled its data center-hosted desktop product line on Tuesday. Unlike rivals Hewlett-Packard and IBM, Dell didn't build its solution on blade servers but instead opted for a high performance system using a 2U box called the Dell Precision R5400 Rack Workstation. "By not putting the solution...
- Tags: Dell Computer Corp., Performance, R5400, Workstations, Desktops, Servers, Hardware, Jason Hiner
- Blog posts 2008-07-24
- Managing growth - a followup to yesterday's guest blog
- Managing growth - a followup to yesterday's guest blogBusiness vs making a living.I'm 100% behind the guy who just wants to do what he does, sells it for enough to make a living for his family and employees, and treats his customers as if they were more important than some...
- Tags: Financial accounting, Investment, guest blog
- Discussion threads 2008-07-24
- Juniper: Enterprise demand strong; Johnson hired to scale up
- Current Juniper CEO Scott Kriens delivered strong quarter results, said enterprise demand was solid and outlined the primary reason Kevin Johnson was hired as his replacement: He knows how to scale. Ahead of its earnings report statement Thursday Juniper made the Johnson news official. The company has...
- Tags: Revenue, Juniper Networks Inc., Kevin Johnson, Operational Accounting, Finance, Larry Dignan
- Blog posts 2008-07-24
- Users gravitating to lower-priced Office SKUs
- Users gravitating to lower-priced Office SKUsIt's not surprising.The increased cost of the premium Office doesn't provide much that corporations need. Also, as linked, Vista Home Basic is not viable either, so they must, if they go Vista, get the premium product.I do think a clarification is needed. [B]He...
- Tags: Elop, Microsoft Office, Microsoft Office 2007
- Discussion threads 2008-07-24
- Vista: Whose 'reality' do you believe?
- Vista: Whose 'reality' do you believe?Microsoft Search sucks.Now they are hijacking your PC to gain search share. Vista, XP, and anything else Microsoft is leaving this organization at every chance.RE: Vista: Whose 'reality' do you believe?This studies almost alway fail to note that XP's business penetration was no better after...
- Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Corp., Forrest
- Discussion threads 2008-07-24
- Bausch
- BauschInteresting pairing...and one that seems to make a little more sense than the traditional IT/Accounting duopoly you generally see in the enterprise. Consumer oriented businesses in this day and age should have consumer oriented systems in place. I think the change in attitude should provide immediate dividends. ...
- Tags: Product marketing, Customer relationship management (CRM), Bausch
- Discussion threads 2008-07-24
- We wanna be more like Apple - Microsoft and Ubuntu get ready to fire up the photocopiers!
- We wanna be more like Apple - Microsoft and Ubuntu get ready to fire up the photocopiers!Linux has no marketing.Market share is directly related to marketing. When is the last time anyone saw a Linux commercial?Isn't that the point?You say that Canonical needs to listen more to the "customers" but...
- Tags: Copiers, Operating systems, Desktops, Notebooks, Market-Share, Apple Inc., Ubuntu, wanna-be, Microsoft Corp., photocopier, Linux
- Discussion threads 2008-07-24
- Microsoft buys DATAllegro
- Microsoft on Thursday said that it will acquire DATAllegro, which makes data warehouse appliances. The purchase is expected to "extend the capabilities of Microsoft's mission critical platform," according to a statement. DATAllegro will ride shotgun with other software to manage data and give the software giant one...
- Tags: Data Warehouse, Server, Microsoft Corp., DATAllegro, Business Intelligence, Storage, Databases, Enterprise Software, Software, Data Management, Hardware, Larry Dignan
- Blog posts 2008-07-24
- Is open source hurt by piracy?
- Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...
- Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software
- Discussion threads 2008-07-24
- Intel launches new chip for consumer electronics
- In its latest bid to expand beyond PCs and servers into industrial and consumer electronics applications, Intel has announced a new family of embedded processors. These chips are not based on the Atom processor already used in netbooks and Mobile Internet Devices MIDs--those versions won't arrive until...
- Tags: Consumer Electronics, Electronics, Intel Corp., Chip, Atom, SoCs, Semiconductors, Network Technology, Processors, Hardware, Networking, Components, John Morris
- Blog posts 2008-07-24
- Microsoft to get more 'Apple-like' in PC, phone space
- Microsoft to get more 'Apple-like' in PC, phone spaceMicrosoft Store in the works...My rep told me Microsoft is looking into significant retail space in higher end upscale shopping malls. In the mock-up of the store, boxes of Vista and Office 2007 were kept under lock and key. Customers will be...
- Tags: Desktops, Microsoft Corp., Apple Inc., PC phone, PC, phone
- Discussion threads 2008-07-24
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White Papers and Webcasts
At the Cleantech Forum in San Francisco, Todd Glass of Heller Ehrman moderates a discussion, among tech execs, on the various solar technologies making a difference in the green movement.
Randy Nystrom, an IT systems engineer at Intel, shows how vPro saves time and money by diagnosing PC problems remotely. (1 of 4 new videos with Intel engineers on ZDNet).
The Cisco Mobility Resource Center offers FREE videos, downloads, podcasts and more, all designed to help small and medium businesses get mobile connectivity solutions, improve productivity and drive sales and revenue.
Tasty Baking’s new LEED factory
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Tasty Baking CIO: Brendan O’Malley
Balancing act: innovation vs. reliability
1:28
Facebook VP of technical operations: Jonathan Heiliger
Securing data at E-Loan
1:47
E-Loan CIO: Jay Shah
When crops are scarce
1:47
Del Monte Foods CIO: Marc Brown
