<![CDATA[customer service Resources | ZDNet]]> en-us <![CDATA[How to Improve Customer Service]]> Tue, 01 Dec 2009 00:00:00 -0800 ORCL ORCL <![CDATA[Web Help Desk Free 9.2.3.1 (Mac)]]> Wed, 25 Nov 2009 00:00:00 -0800 <![CDATA[Chatting (Not Chattering) About Salesforce - Part I]]> Mon, 23 Nov 2009 06:35:57 -0800 CRM CRM <![CDATA[Panasonic Lumix DMC-TS1 (orange)]]> Sun, 22 Nov 2009 22:24:00 -0800 <![CDATA[Salesforce demos Service Cloud 2]]> Wed, 18 Nov 2009 16:42:18 -0800 CRM CRM <![CDATA[Why IT can't seem to deliver measurable productivity]]> Wed, 11 Nov 2009 10:27:00 -0800 <![CDATA[M1 Customer Service (Singapore) 1.0 (Mobile)]]> Tue, 03 Nov 2009 00:00:00 -0800 <![CDATA[Newport City Council Boosts Customer Service With Citizen-Centric Approach to CRM]]> Sun, 01 Nov 2009 00:00:00 -0700 ORCL ORCL <![CDATA[MSI CR600 013US - P 2 GHz - 16" TFT]]> Wed, 28 Oct 2009 19:07:00 -0700 <![CDATA[Panasonic DMR-EZ47VK]]> Fri, 23 Oct 2009 13:50:00 -0700 <![CDATA[Egsoft After-sale Service 4.5 (Windows)]]> Wed, 21 Oct 2009 00:00:00 -0700 <![CDATA[BloomNet Improves Quality of Customer Service With Hosted Customer Relationship Management Solution]]> Thu, 01 Oct 2009 00:00:00 -0700 ORCL ORCL <![CDATA[10 questions on customer service and 'delivering happiness': An interview with Zappos CEO Tony Hsieh]]> Thu, 01 Oct 2009 00:00:00 -0700 <![CDATA[Customer Service NicheBooklet 1.0 (Windows)]]> Thu, 01 Oct 2009 00:00:00 -0700 <![CDATA[Accountancy Provider Transforms Customer Service With Business Management Solutions]]> Thu, 01 Oct 2009 00:00:00 -0700 MSFT MSFT <![CDATA[DIRECTV, Inc. Continues to Drive Improvements in Customer Service and Sales Processes]]> Thu, 01 Oct 2009 00:00:00 -0700 ORCL ORCL <![CDATA[Follow up: Yahoo Mail's search bug and customer service]]> Fri, 18 Sep 2009 12:24:00 -0700 YHOO YHOO <![CDATA[Follow up: Yahoo Mail's search bug and customer service]]> Fri, 18 Sep 2009 02:30:28 -0700 YHOO YHOO <![CDATA[Brent Leary Expounds: The SMBs Rejoice]]> Wed, 16 Sep 2009 11:38:00 -0700 CRM CRM <![CDATA[Using social media to turn all staff into customer service reps]]> Fri, 04 Sep 2009 05:57:00 -0700 INTU INTU