<![CDATA[customer service representative Resources | ZDNet]]> en-us <![CDATA[Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry]]> Fri, 01 Sep 2006 00:00:00 -0700 ADBE ADBE <![CDATA[Building a Virtual Customer Service Representative]]> Sun, 15 Apr 2001 00:00:00 -0700