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Comcast's speedier Internet--and its limits

Comcast's speedier Internet--and its limits"NO" to Comcast!I have been a Comcast user for years. I've switched to Verizon FIOS last month, and I am again a happy camper. I was sick and tired from Comcast's dummy technicians, the lack of coordination between billing and technical departments, constant overcharging, problems with...

Tags: Cable, Comcast Corp., speedier Internet, Internet, Verizon Communications Inc.

Discussion threads 2008-10-29

T-Mobile: 'No hotspot? Sorry, no refund either'

T-Mobile: 'No hotspot? Sorry, no refund either'You have to wonder...At what point will these companies get it?Argue that the service is not deliveredDear Mr Berlind,You might have went about the wrong way. You should had argued that it is "failure to honour the contract" on the grounds of...

Tags: Help desk, Wireless LANs, WIRELESS, Customer Service Rep, T-Mobile, refund, T&C, HotSpot

Discussion threads 2006-07-18

Additional Resources

Velocity Micro NoteMagix M17 Ultra

Velocity Micro reviewI had ordered a very expensive M17 Ultra gaming laptop from Velocity Micro as my little gift to myself this holiday season. Well, I got it last night...To start with, I was a returning customer. My desktop is a Velocity Micro rig, bought in 2007, and I've...

Tags: Wireless LANs, PRODUCTIVITY, Velocity, Velocity Micro

Discussion threads 2009-11-20

Amazon slashes price of Palm Pre to $79.99, Pixi to $24.99

I don't want ......ANY misleading bargain with a two or three year contract. Sell me the HW at a fair price and let me select the carrier and package of my choice.I am not an idiot. RE: Amazon slashes price of Palm Pre to $79.99, Pixi to $24.99When you limit...

Tags: Smart phones, Price-cutting, Palm Inc., Pixi, Palm Pre, Amazon.com Inc., phone

Discussion threads 2009-11-19

Memo to AT&T: When you're in a hole, stop digging

AT&T and Apple were made for each otherBoth are whiny multi-national, multi-billion $$$/year mega corporations that sell substandard products and services to customers who don't know any better. Waaaaaaaaaa!!!!You said it exactly rightquote- [b]"You see, the company thinks consumers are too dumb to know the difference between 3G and non-3G...

Tags: Cellular phones, Wireless and Mobility, AT&T Corp., 3G, Verizon Communications Inc.

Discussion threads 2009-11-13

Is MySQL an "albatross" around the neck of Larry Ellison?

The EC is CLUELESSAbsolutely NOTHING changes about MySQL or its license open source with the buy out.infiltrated M$ agents are obfuscating this issueThe MySql should be a slam dunk, but M$ agents are feeding false information to the commision to harm OSS.Are you sure about that?MySql (and of course SUN...

Tags: Databases, MySQL, open source, Larry Ellison, Microsoft Corp., agent

Discussion threads 2009-11-10

What the DoD now says about open source

I could just see a commander in the field ....having to wait for procurement to get a simple map through bids while his troops are getting shot up even though it is publicly available (oh wait, isn't that how the Chinese embassy got accidentally bombed?)Always use the best tool for...

Tags: Linux, UNIX, Operating systems, Cyberthreats, SECURITY, Spyware, adware & malware, U.S. Department of Defense, open source, OpenBSD, attack

Discussion threads 2009-10-28

Print and online ad revenues plunge at New York Times Co.

Their losses will continue, and it's not because of a bad economyThe company said that there was some sign of an improving economy and that fourth quarter losses should be lower than in the most recent quarter.That's some good spin. However, their losses and that of the MSM started...

Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, online advertising, New York Times Co., advertisement

Discussion threads 2009-10-23

Dell: A few examples of what's wrong with your tech support

The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...

Tags: PRODUCTIVITY, Dell Computer Corp., tech support, cheap machine

Discussion threads 2009-10-21

Tealeaf: 80% report problems with online shopping, many tell their friends

online shoppingI do virtually all my shopping online and I have saved thousands of dollars, with so few negatives that they represent less than 1% of my online shopping experience. I do not like some of the "far east" web stores quite so much since they require a bit...

Tags: Sales channel, Branding, TeaLeaf Technology Inc.

Discussion threads 2009-10-08

The Android army: Verizon Wireless, Google ink collaboration pact; Promise 'innovative applications'

The Android army: Verizon Wireless, Google ink collaboration pact; Promise Time to change my phone carrier, I don't need Google taking control and recording my conversations like they tried to do with Chrome.Yes yes yes!Hope for choice and an area of computing not controlled and manipulated by MSRE: The Android...

Tags: Smart phones, Telecom & Utilities, Verizon Communications Inc., collaboration pact, Google Inc., Verizon Wireless, phone, VZW, Apple iPhone, innovative application, collaboration

Discussion threads 2009-10-06

Alas, Poor Blackberry, I knew him.

After two and a half years with the BlackBerry platform, my romance with Research In Motion has come to an end. October brings the Fall. The leaves turning colors, the weather getting colder. Wireless carrier contracts being canceled. I...

Tags: RIM BlackBerry, Mobile Device, Handhelds, Hardware, Jason Perlow

Blog posts 2009-10-01

Does social media reward whining?

The worm is turningIt's taken a while, but it's clear the social media world is waking up to the fact that companies using Twitter as a back-door customer service channel staffed by PR personnel isn't a sustainable practice.I think it's great that PR people I am one are using social...

Tags: Public relations, Twitter Inc., social media

Discussion threads 2009-09-24

Sprint extends unlimited plan to businesses; Shares jump on acquisition rumors

Sprint said today that it's rolling out new pricing plans for business customers, including the new "Any Mobile, Anytime" offering that it announced for consumers last week. Called Business Advantage, the new offerings are an extension of Sprint's aggressive campaign to lure back customers who left following...

Tags: Acquisition, Sprint Communications, Mergers & Acquisitions, Pricing, Corporate Law, Marketing Research, Investment, Finance, Marketing, Business Operations, Sam Diaz

Blog posts 2009-09-14

Has Steve Jobs banned Apple staff from social media?

Nothing wrong with thatApple does rely on secrecy, especially in their R&D, to get more bang for their buck when the product is finally announced. I could see why Apple would want their employees not talking about their jobs in the social media. I can see why a lot of...

Tags: Blogging, Steve Jobs, Apple Inc., blog, social media

Discussion threads 2009-08-31

Lack of media monitoring by Apple = arrogance

Lack of media monitoring by Apple = arroganceCould it be your blog.......doesn't even show up on their radar because it's so insignificant? 4000 people that read the page isn't all that much to Apple. I don't see your blog post being reposted on any other popular tech news sites....

Tags: Blogging, Digital media, Digital music, Apple Inc., arrogance, media monitoring

Discussion threads 2009-07-31

Friday madness: $23 quadrillion software glitch

Friday madness: $23 quadrillion software glitchFriday madness: $23 quadrillion software glitchIts an obvious glitch, but like you said always check your bills and statements, especially from Bank of America. I have a credit card through them and they charged me a $25 late fee when I had made the...

Tags: Operational accounting, Financial services, Pre-paid, payment, software glitch, software, information technology

Discussion threads 2009-07-17

I love my Prē, but it feels defective

I love my Prē, but it feels defectiveJust throw it in the trashGet an Android device. The Pre will never have the following, will never have a competitive app marketplace, and will be run out of the market by Android anyways.And by your own post, it's a piece of...

Tags: Blogging, Telecom & Utilities, Pre, phone

Discussion threads 2009-07-16

Sitting "Shiva" For My Dead Laptop

Sitting "Shiva" For My Dead LaptopSomeone from HP will read thisand email you with an apology and some effort to correct this. I hope you do not take them up on their offer since it would never be extended if you weren't blogging for ZDNet. It has taken some time...

Tags: Notebooks, Hewlett-Packard Co., laptop computer, HP Laptop, Shiva Corp.

Discussion threads 2009-07-14

Sharp unveils new LED-backlit Aquos LCD HDTVs

LED backlighting is becoming this year's 120Hz when it comes to being the hottest trend in LCD HDTVs. Once limited to pricey sets from Samsung and Sony, sets using LED backlights—which greater improve black-level performance compared to fluorescent-tube ones while drawing less power—are coming in more affordable prices from the...

Tags: Light-emitting Diode, Sharp Corp., TV, Engineering, Sean Portnoy

Blog posts 2009-07-08