Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Government Resource Enhances Help Desk Productivity and Gains Insight Into Service Performance With the 2007 Microsoft Office System
- INEGI (Instituto Nacional de Estadistica, Geografia y Informatica) is the government organization in Mexico responsible for national statistics and geographical information. Every day INEGI fields information requests from thousands of users across the country and around the world, making a strong infrastructure for internal issue resolution essential. Currently, INEGI's staff...
- Tags: Customer Service, Performance, Microsoft Corp., Government Resource, Customer Service Quality, Help Desk, Call Centers, Product Marketing, Performance Management, Customer Relationship Management (CRM), Microsoft Office, It Operations, Marketing, Human Resources, Workforce Management, Enterprise Software, Software, Office Suites
- Case studies
Additional Resources
- The WOA story emerges as better outcomes sought for SOA
- Over the summer the enterprise IT blogosphere was swept up in a conversation around the concepts that many are calling Web-Oriented Architecture, or WOA. A different way to think about service-oriented architecture, WOA extolls a different but related set of technologies, in particular how to apply them in specific ways...
- Tags: Web, Business, SOA, Organization, WOA, WOA Story, REST, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dion Hinchcliffe
- Blog posts 2008-09-06
- Judge finds Oracle's Ellison withheld evidence
- According to Bloomberg, in a ruling that has important implications for Larry Ellison, Oracle's CEO and the company itself, district judge Susan Illston found that Ellison: ...deliberately destroyed or withheld e-mails and failed to preserve tape recordings that should have been turned over to lawyers for shareholders suing him......
- Tags: Oracle Corp., Susan Illston, Larry Ellison, Dennis Howlett
- Blog posts 2008-09-05
- DDoS + Web 2.0 == Buckets o' traffic
- Denial of Service attacks are based upon a simple idea: generate the maximum amount of traffic using the minimum amount of work. At one time this was as simple as sending a spoofed ICMP echo packet to a broadcast address or similar shenanigans. Modern DDoS attacks rely upon...
- Tags: Web, Web 2.0, Network, Distributed Denial Of Service, Social Networking, Security, Online Communications, Marketing, Advertising & Promotion, Adam O\'Donnell
- Blog posts 2008-09-05
- Microsoft builds $300M cathedral to Bill Gates, hires Jerry Seinfeld as Pope
- Microsoft builds $300M cathedral to Bill Gates, hires Jerry Seinfeld as PopeThat's what I thoughtThe ad was about nothing except of course Bill. It is unclear why this ad was made.Who in the world is this "journalist"?http://en.wikipedia.org/wiki/Mitch_Ratcliffe"I see you baby ...... shakin that ass -shakin that ass."http://www.brandrepublic.com/bulletins/digital/article/548871/publicis-dialog-puns-ass-shaking-new-renault-viral/RE: Microsoft builds $300M...
- Tags: Wiki, Blogging, ass, Jerry Seinfeld, Microsoft Corp., Wikipedia, Bill Gates, advertisement
- Discussion threads 2008-09-05
- Is Firefox faster than Chrome?
- Is Firefox faster than Chrome?Is Firefox faster than Chrome?When is Firefox 3.1 with tracemonkey expected to be released?yepper, 1.26x in my test RE: Is Firefox faster than Chrome?my test show tracemonkey being 1.27x faster than v8 on win xp sp3. here is the link with screenshothttp://forums.macrumors.com/showpost.php?p=6157396&postcount=433I noticed no speed difference.Chrome...
- Tags: Web browsers, Chrome, Mozilla Firefox
- Discussion threads 2008-09-05
- Mainstream media writes Windows obit
- Wow, a tough day for Windows. BusinessWeek reports that HP, the world's biggest PC company, is so troubled by Vista's 'tepid reception' and Apple's resurgence that it is developing its own operating system. Meanwhile a New York Times columnist writes on his blog that Windows is "already...
- Tags: Dell Computer Corp., Hewlett-Packard Co., PC, Microsoft Windows Vista, Mainstream Media, Microsoft Corp., Web Browser, Microsoft Windows, Linux, Operating Systems, Software, John Morris
- Blog posts 2008-09-05
- Service integrators = Ed Tech bargain hunters?
- I'm not entirely enamored of my ISP right now. Their backbone is dated, downtime too frequent, the email interface they provide is kludgy at best, application support for their web hosting is more limited than what you can get from $1.99 a month hosts, and, well, I'm just not...
- Tags: Internet Service Provider, Internet Service Providers (ISPs), Web Hosting, Internet, Christopher Dawson
- Blog posts 2008-09-05
- Google Chrome vulnerabilities starting to pile up
- Google Chrome vulnerabilities starting to pile upGoogle Chrome vulnerabilities starting to pile upFile this in the "No Surprise" category. The shoddy programming at Google which has been reflected on many of their applications and services should come as no surprise to anyone on Chrome. Google is trying to live...
- Tags: SECURITY, Google Chrome vulnerability, Google Inc., Google Chrome, vulnerability, Chrome, programming
- Discussion threads 2008-09-05
- Google Chrome vulnerabilities starting to pile up
- [ UPDATE: See below for Google's official response to these issues ] Security vulnerabilities in the new Google Chrome browser are beginning to pile up. Following our coverage of the carpet bombing combo threat and denial-of-service crashes, several readers have sent pointers to...
- Tags: Google Inc., Vulnerability, Web Browser, Google Chrome, ModSecurity, Web Browsers, Security, Internet, Ryan Naraine
- Blog posts 2008-09-05
- Dell repair adventure, conclusion
- Dell repair adventure, conclusion"less than optimal or expected"The phrase I have heard for this is "opportunity for improvement." Glad to hear your machine got fixed.Dell serviceDell has no where near the skill level of the old DEC field service reps and probably never will.I have had 3rd parties from...
- Tags: Manufacturing, NEXT BEST, outsourced tech, Dell Computer Corp.
- Discussion threads 2008-09-05
- Wireless Access: What Price Speed
- Wireless Access: What Price SpeedQuick Question.....Why do people still stand for "locking-in" a 2 year contract to do anything with Verizon?No contract, free WIFI and same speed.... seem's like a no-brainer to me.RE: Wireless Access: What Price SpeedAt least here in NYC Metro area they have you coming and...
- Tags: 3G, INTERNET, Wireless LANs, Fios, boro, Verizon Communications Inc., wireless access, Wi-Fi, wireless
- Discussion threads 2008-09-05
- Demo Facebook app creates DoS botnet
- Do you know what that innocent-looking Facebook app is really doing? Researchers at the Institute of Computer Science ICS have created a proof-of-concept Facebook application capable of covertly herding users of the popular social network into a powerful -- and malicious -- botnet. The...
- Tags: Denial Of Service, Facebook, Application, Network, DOS, Social Networking, Online Communications, Marketing, Advertising & Promotion, Ryan Naraine
- Blog posts 2008-09-05
- Netflix post-mortem: hardware failure and poor transparency
- Netflix post-mortem: hardware failure and poor transparencyProbably was Worse than ThoughtThe lack of transparency is probably due to how much of a failure their disaster prepardness really is. It probably failed on many levels. No doubt Netflix doesn't want anyone to know just how ill prepared they really...
- Tags: NetFlix Inc., transparency, hardware
- Discussion threads 2008-09-05
- NetSuite moves early to support Chrome
- NetSuite said Friday that it will offer native support for Google's Chrome browser, which is in beta and may not be enterprise strength yet. In a statement, NetSuite said its CRM, e-commerce, accounting and OpenAir unit will support Chrome in phases with support being complete in mid-October....
- Tags: NetSuite Inc., Web Browsers, Internet, Larry Dignan
- Blog posts 2008-09-05
- My Awesome IT Job: Senior IT Manager, Cisco
- Hey, we all complain about work from time to time; we've all had lousy jobs. But before you call it a day and head off to the support group that meets at the bar, here are a few words from an IT pro that loves their work. ...
- Tags: Information Technology, Cisco Systems Inc., Deb Perelman
- Blog posts 2008-09-05
- Forget Seinfeld. Can Windows gurus help the Windows brand?
- Forget Seinfeld. Can Windows gurus help the Windows brand?Microsoft is also airing the Mojave experiment ads. nt.RE: Forget Seinfeld. Can Windows gurus help the Windows brand?That add is really stupid . . . but, if you're totally incapable of building a quality operating system, why not try comedy?Best marketing for...
- Tags: Operating systems, Branding, Microsoft Windows, advertisement, Windows Gurus, Windows brand, Microsoft Corp., brand, Seinfeld
- Discussion threads 2008-09-05
- End of an era: Dell may dump its factories
- End of an era: Dell may dump its factoriesRubbed up the wrong way?"The rub: It’s unclear whether contract equipment manufacturers would want to buy Dell’s manufacturing hubs. Do contract manufacturers really want to take on Dell’s capacity?"Don't CEM's want to take on everyone's capacity ... I mean isn't their model...
- Tags: Manufacturing, Notebooks, Dell Computer Corp., End-Of-An-Era
- Discussion threads 2008-09-05
- Dell repair adventure, conclusion
- Well, our hero's story had a happy ending. The service tech came out to my office and replaced both the motherboard and the screen on my Dell laptop. After than magic was performed, the system booted up and ran just as it did before. I appreciate the help provided by...
- Tags: Dell Computer Corp., Supplier, Digital Equipment Corp., Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
- VMworld is bringing out the vendors
- Planning for an announcement is a challenging task. Large suppliers know that just about whatever they do will be picked up by the media and presented to the world. Smaller vendors have a much more difficult time getting heard. So, picking the right place and time for an announcement is...
- Tags: Supplier, Announcement, VMworld, Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
"See how Intel is consolidating down to 8 global data center hubs through the use of consolidation, virtualization and standardization. The initiative is expected to save Intel $1.8B by project completion.
