Did you mean
customer resource management (6 results)
Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- sort by:
- Relevance
- Date
- Popularity
- Trust Forwarding Increases Revenue by 7% Through Integrated Customer Relationship Management
- Trust Forwarding wanted to provide systematic processing of customer data and sales work to create a overview of possibilities and opportunities and analyze the potential of individual customers within the various sectors of the transport industry to enable more effective selling. The challenge was to establish an advanced loyalty program...
- Case studies 2009-03-01
- Customer Resource Management and Marketing for the Cellular Retailer: How CellularManager Is Helping to Improve Success
- Cellular retailers need software that can effectively manage their business every step of the way, from one store to hundreds of stores, from inventory to marketing. By using a web-based CRM and marketing solution, cellular retailers can automatically track sales histories and buying trends, better target their current customers for...
- White papers 2006-01-11
- Financial scenario planner: Customer Resource Management
- To help you figure out how much your organization will spend on an IT project like Customer Resource Management CRM, we've put together this financial planning spreadsheet.
- Download resources 2004-10-28
- Gap analysis: Customer Resource Management
- If you establish that a gap exists in your current Customer Resource Management CRM system, your next step is to determine if the solution you're researching meets your organization's future requirements. This spreadsheet will help you determine if your current situation is in need of an overhaul.
- Download resources 2004-10-28
- Vendor questionnaire: Customer Resource Management
- You know ahead of time that vendor-provided references will be positive, but you can still learn a lot about the Customer Resource Management product being offered by delving deeper into the customer's experience. This downloadable tool will pull all of the collected information together in a side-by-side comparative analysis..
- Download resources 2004-10-28
- Vendor checklist: Customer Resource Management
- This workbook is designed to gather and organize information that will help you assess the Customer Resource Management CRM products and services available from various vendors.
- Download resources 2004-10-28
Additional Resources
- Take steps to prevent IT myopia [video]
- Take steps to prevent IT myopia [video]Project management as an enablerYou make the case that project management inhibits IT strategic business value. However, each tips you present to stop viewing IT in project-related terms are clearly articulated in the Project Management Institute's PMI project process rigor for anyone's Project...
- Discussion threads 2009-07-02
- News to know: Firefox 3.5; Lenovo; Blackberry Tour; Chambers
- Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Adrian Kingsley-Hughes: Benchmarking Firefox 3.5 Testing Firefox 3.5 ... mind your add-ons! Paula Rooney: Firefox 3.5 released, more...
- Blog posts 2009-07-01
- HP unveils financial planning and analysis solutions designed to both optimize and modernize IT operations
- LAS VEGAS -- Hewlett-Packard HP today unveiled its new HP Financial Planning and Analysis (FP&A) solutions, aimed at recession-beleaguered IT executives who need to cut costs, prepare for a service-based future, and run their departments like a business -- all at the same time. FP&A is part...
- Blog posts 2009-06-16
- Palm reviewers: The Pre has a puncher's chance
- Palm reviewers: The Pre has a puncher's chanceLook at the negatives listed...... and you will see only one of them is permanent. It is a bit chunky, compared to other smartphones. All of the others are quite temporary. There will be more apps, the app site will...
- Discussion threads 2009-06-04
- Paranormal Meets Verizon's Cloud Computing Service
- I was speaking yesterday with Verizon about its new hosted data center service, Computing as a Service CaaS, and flashed back to those spoon bending parties of the ‘70s. Back then stage psychic Uri Geller inspired normally sane...
- Blog posts 2009-06-03
- The CIO is dead (long live the CIO)
- TechRepublic's Patrick Gray takes on the changing role of the CIO, writing that a C-level position for IT will no longer be warranted unless it evolves beyond the operational, shared-service mentality. You can find more posts like this on TechRepublic's IT Leadership blog. With the...
- Blog posts 2009-06-03
- Can ERP vendors save the world?
- Enterprise resource planning software vendors have the tools---if used correctly---to make a huge impact on sustainability efforts and possibly even save us from global warming. Talk about total cost of ownership. OK, now stop laughing. Vinnie Mirchandani at Deal Architect has a modest proposal for ERP vendors: ...
- Blog posts 2009-06-02
- Fax proves a lingering business process communications point in need of automation
- This guest post comes courtesy of David A. Kelly at Upside Research, where he’s principle analyst. You can reach him here. Sometimes, no matter how much some things change, others stay the same. Take the example of the fax machine. The first fax patent...
- Blog posts 2009-05-26
- A Real ROI from Twitter? The Start of Social Medical Networks
- There may not be a big enough return on tweeting yet to report it to your CFO. But it won’t be long before there’s a clear, return on tweeting to report it to your doctor. Let’s say your daughter is suffering from autism, as is Sophie Nelson,...
- Blog posts 2009-05-22
- Oracle buys Virtual Iron; Bolsters virtualization technology
- Oracle said Wednesday that it has acquired Virtual Iron Software, which makes virtualization management software, for an undisclosed sum. The company said in a statement Techmeme that it will combine Virtual Iron's technology and Oracle virtual machines to "provide more comprehensive and dynamic resource management across the full...
- Blog posts 2009-05-13
- 'Private cloud' = just another buzzword for on-premise datacenter?
- VMware made its big "private cloud" pitch last week with its introduction of vSphere. Not to be outdone, Microsoft is fleshing out its private cloud positioning at the annual Microsoft Management Summit this week in Las Vegas. Whether or not they admit it publicly (or just express...
- Blog posts 2009-04-28
- Algorithms everywhere: Can IBM automate business decisions?
- Algorithms everywhere: Can IBM automate business decisions?IBM made the same claim 25 years ago with MRPMRP Material Resource Planning and MRP II were going to solve all the problems with inventory in manufacturing. Not only would it track and order materials for a manufacture, it would do so for...
- Discussion threads 2009-04-15
- JobOrder 2009 (Mac)
- Designed to maximize business productivity, JobOrder is comprehensive and robust software that automates the flow of information throughout your entire business �¢â�¬â�� from the moment a prospective client calls for a proposal until the final invoice is sent. JobOrder business process software streamlines repetitive administrative tasks, continuously refining your company�¢â�¬â�¢s...
- Software downloads 2009-04-06
- Hoteles Estelar Books a First-Class Upgrade With HP Servers, Software and Storage; Increases Sales and Efficiency
- Hoteles Estelar is the leading hotel chain in Colombia, with 18 hotels in major cities across the country and plans to add two more. Estelar wanted to improve Customer Relationship Management CRM and Enterprise Resource Planning ERP systems, increase sales through better customer knowledge, lower costs through more efficient business...
- Case studies 2009-04-01
- << Previous
- page 1 of 1
- Next >>
Meet Doc
-
-
Here to help you with your Document Management Needs
- Doc is an enigma. Born to a Russian ballerina and a German electrical engineer, he grew up in various locations in the United States. He’s seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone.
- To learn more about this mysterious figure check out his blog on ZDNet and his Workspace on TechRepublic. You’ll be glad you did.
-
Produced by
ZDNet and -
