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ZDNet Resources
- An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
- Customer Relationship Management CRM software has evolved. It is no longer just a sales and lead-generation tool, but is taking on a new role as a back-office platform. The CRM is becoming the unified application that tracks all interactions, both for current and future customers. CRMs have always been customized...
- Tags: CRM Solution, Server, Microsoft Windows, CRM, Customer Relationship Management Software, SplendidCRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2009-08-27
- Affordable CRM Software for the Small Business
- Customer Relationship Management CRM software has played a very important role for large corporations in improving the efficiency and effectiveness of sales, marketing, and customer service. There have been both successes and failures in implementing these very expensive solutions. The small business community does not have the financial and human...
- Tags: Financial, CRM Software, Small Business, CRM, Harvest Solutions, Customer Relationship Management Software, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers
Additional Resources
- Nesox Email Marketer Personal Edition 1.93 (Windows)
- Nesox Email Marketer is a professional newsletter software and e-mail marketing software for mailing list building, e-mail campaigns creating, sending and tracking at your own computer. Email Marketer is the perfect desktop solution for all your e-mail marketing needs. It is also the most proven customer e-mail relationship management software...
- Tags: Newsletter, Microsoft Windows, Email Marketing, Nesox Solutions, Nesox Email Marketer, Email Marketer, E-mail, Marketing Research, Corporate Communications, Online Communications, Marketing
- Software downloads 2009-11-26
- CRM-Express eSales 2009.11.3 (Windows)
- A Contact, eSales and eMarketing Manager. CRM-Express e-Sales is the latest in CRM Customer Relationship Management software. CRM-Express can manage your marketing, customers, sales and orders. The application is now fully network enabled, multi-user and re-entrant. Allows for any number of users connecting simultaneously to an address book, calendar or...
- Tags: Microsoft Windows, CRM, PGCSoft, CRM-Express e-Sales, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales
- Software downloads 2009-11-24
- CRM+ 5.1.4 (Windows)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine and...
- Tags: Idealisator Hungary, CRM+, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Operating Systems, Apple Mac OS, Software
- Software downloads 2009-11-23
- Nesox Email Marketer Business Edition 1.93 (Windows)
- Nesox Email Marketer is a professional tracking supported e-mail marketing software and newsletter software for mailing list building, send and track personalized bulk e-mail and mass e-mail at your own computer. Email Marketer could be very handy for such areas as direct marketing, online marketing research, newsletter, customer relationship management...
- Tags: Newsletter, Microsoft Windows, Nesox Solutions, Nesox Email Marketer, E-mail, Corporate Communications, Online Communications, Marketing
- Software downloads 2009-11-22
- CRM+ 5.1.4 (Mac)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine...
- Tags: Apple Macintosh, Idealisator Hungary, CRM+, CRM+ Software, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Tools & Techniques, Operating Systems, Apple Mac OS, Desktops, Software, Management, Hardware
- Software downloads 2009-11-16
- Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
- Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management CRM software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. The solution? Instant, secure, central access to all of...
- Tags: Information Management, Financial, BPM, Integration, Optical Image Technology, Business Process Automation, Operational Planning, Strategy, Enterprise Software, It Operations, Business Operations, Management, Software
- White papers 2009-10-28
- Demand this from software vendors
- I was getting a briefing last week from a software executive. We got to a point in the conversation where the discussion was focusing on existing products. I moved the conversation to a different space, though. If you're getting a pitch from a vendor, you should move the conversation, too!...
- Tags: Software, Vendor, Customer, Sales Strategy, Sales Force Management, Tools & Techniques, Sales, Management, Brian Sommer
- Blog posts 2009-10-20
- DARGO Business Contact Manager 1.0 (Windows)
- If you use salesman to contact your potential customers, DARGO Business Contact Manager will raise effectiveness in achieving your goals. You may conclude that customer relationship management software CRM software is not suitable solution for your company at the moment. DARGO BCM solution enables business information storage, quick access to...
- Tags: Microsoft Windows, CRM, DARGO Business Solutions, DARGO BCM Solution, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Tools & Techniques, Advertising & Promotion, Enterprise Software, Sales, Software, Management, Marketing
- Software downloads 2009-10-12
- BitNami SugarCRM Stack 5.2.0j-0 (Windows)
- BitNami SugarCRM stack is an easy-to-install distribution of the SugarCRM customer relationship management software for companies of all sizes. It includes pre-configured, ready-to-run versions of Apache, MySQL, and PHP so users can get a SugarCRM installation up and running in minutes after answering a few questions. Here are some key...
- Tags: Software, Microsoft Windows, SugarCRM, BitNami, Tools & Techniques, Open Source, Management
- Software downloads 2009-10-01
- Social Business in Action - Establishing Excellence
- Human interaction is as old as humanity, and nothing beats personal contact. We can learn more from a few seconds of personal contact and get a 'gut feel' about someone or a situation experientially in person than we can from hours of research and remote contact....
- Tags: Web, Team, Information Technology, Human Interaction, Cohen, Web 2.0, Channel Management, Team Management, Strategy, Internet, Marketing, Management, Oliver Marks
- Blog posts 2009-09-21
- How Kanye West influences enterprise social business strategy
- Entertainment personality Kanye West's outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose 'SBS' Social Business Software 'frees people to engage in open, natural business conversations and workflows that typically are...
- Tags: Marketing, Collaboration, Analytics, Twitter Inc., Social Media, Entertainment, Business Strategy, MTV, Radian6, Jive Software, Financial Planning, Finance, Oliver Marks
- Blog posts 2009-09-14
- Moderated Knowledge Sharing Bases
- There's so much going on in the cloud world you need air traffic control to figure out what solutions to your problems are safe to bring to earth and put to work. The instant gratification world of cloud - select solution> apply credit card to...
- Tags: Collaboration, Knowledge, Knowledge Base, MindTouch Collaborative Knowledge Base, Wiki, Strategy, Networking, Online Communications, Management, Oliver Marks
- Blog posts 2009-09-09
- RightNow acquires social networking company HiveLive
- RightNow on Tuesday said it will acquire HiveLive, an enterprise social networking company, for about $6 million in cash. In a statement, RightNow, which provides customer relationship management software as a service, said it plans to add HiveLive's technology to its platform. The move is the latest...
- Tags: Social Networking, RightNow Technologies, HiveLive, Software As A Service (SaaS), Managed Hosting, Customer Relationship Management (CRM), GAAP, Networking, Enterprise Software, Emerging Technologies, Software, Financial Accounting, Finance, Larry Dignan
- Blog posts 2009-09-08
- Customer Contact 6.0 rev. 1.5 (Windows)
- Customer Contact is a customer relationship management tool, designed for sales people with a minimum understanding of computers without compromising the versatility of the program. An easy to use interface allows for simple understanding of all functions within the program. The program has been designed with a "Click 'n Go"...
- Tags: Microsoft Windows, Dyntech, Sales Strategy, Software Development, Sales Force Management, Productivity, Networking, Sales, Software/Web Development
- Software downloads 2009-09-01
- ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
- ESIZE Netherlands B.V. wanted to implement a user friendly customer relationship management tool for the company's sales force and management and replace data silos with complete, uniform, registered client dossiers. The challenge was to deliver enhanced reporting for better insight into sales and use a tested software solution that does...
- Tags: Reporting Tool, Oracle Corp., Sales Process, CRM, ESIZE Netherlands B.V., Sales Strategy, Sales Force Management, Sales
- Case studies 2009-09-01
- U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
- Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management CRM solutions with enterprise-class messaging and collaboration services. They also saw no way to seize those opportunities without making significant investments in servers and software licenses. Neither The CRM Business nor its clients wanted to...
- Tags: Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2009-09-01
- JumpBox for the SugarCRM 4.5.x CRM System 1.1.5 (Windows)
- SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. Deploying an...
- Tags: CRM System, Microsoft Windows, SugarCRM, CRM, JumpBox, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Open Source, Software, Marketing
- Software downloads 2009-08-21
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Tags: Web 2.0, Collaboration, Customer relationship management (CRM), Product marketing, social software, Social CRM
- Discussion threads 2009-08-18
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