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- Virtual desktop solutions and mobility
- Several suppliers, including Citrix and VDIworks, have come forward to speak with me about work they're doing to address the inhibitors to deploying VDI-based solutions. Here are some of the issues these suppliers are addressing. Organizations have come to think that the only...
- Tags: Desktop, Mobility, Virtual Desktop, VDIworks, Staff Member, Desktop Virtualization, Dan Kusnetzky
- Blog posts 2008-08-29
- Comcast takes broadband cap plunge; Other carriers likely to follow
- Comcast takes broadband cap plunge; Other carriers likely to followHmm, I wonder how long it will take the torrent abusers...... to reach that cap and get kicked? Not talking about the ones who get movies and software and games all illegally but the ones who serve this stuff up?...
- Tags: Broadband Internet, Network technology, Corporate communications, Comcast Corp., broadband cap, broadband, stat
- Discussion threads 2008-08-28
- Comcast takes broadband cap plunge; Other carriers likely to follow
- Comcast will implement a 250 GB data monthly cap on customers starting Oct. 1. The move, reported first by DSL Reports, was confirmed by Comcast today Techmeme. On its site, Comcast posted its amended user policy: We've listened to feedback from our customers who asked that...
- Tags: Comcast Corp., Broadband, Customer, Carrier, Broadband Internet, Network Technology, Telecommunications, Networking, Larry Dignan
- Blog posts 2008-08-28
- What SaaS can teach us about customer service
- What SaaS can teach us about customer serviceGood Advice!As someone actively engaged in the software as a service industry, I can confirm that Archie Black's advice is spot on. I work for PayCycle, an online payroll company that embodies the SaaS model. Our customers don't make distinctions between...
- Tags: Software as a Service (SaaS), cloud computing, Product marketing, customer service, software-as-a-service, customer satisfaction
- Discussion threads 2008-08-28
- The End of SaaS? Or Just the End of Hype?
- The End of SaaS? Or Just the End of Hype?Hype is not necessaryCustomers are not turning to SaaS for the financial merits of cheaper software licensing. The cost of the software is about the same as traditional software, it is the cost of maintaining the software and the hardware that...
- Tags: Software as a Service (SaaS), cloud computing, Tools & Techniques, IT Services, Service-now.com, SaaS Model, software-as-a-service, software
- Discussion threads 2008-08-28
- Dell: Turnaround interuptus as share grab hurts net, margins
- Dell's second quarter earnings fell short of projections, but revenue was well ahead of targets. Translation: Dell is gaining share at the expense of its bottom line as price competition heats up. Dell reported fiscal second quarter earnings of 31 cents a share on revenue of $16.4...
- Tags: Revenue, Dell Computer Corp., Operational Accounting, Finance, Larry Dignan
- Blog posts 2008-08-28
- The End of SaaS? Or Just the End of Hype?
- Lawson CEO Harry Debes started -- or rather continued -- a brouhaha that's getting some pixels in the blogosphere, and his position is worth commenting on for both its courage foolhardy and its excess hyperbolically so. According to Harry, the SaaS market will collapse in two years time, due to...
- Tags: Software-as-a-service, Customer Choice, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Joshua Greenbaum
- Blog posts 2008-08-28
- Now that the HP-EDS deal has been consummated
- Now that the HP-EDS deal has been consummatedHP-EDSI am sure all of the customer service jobs will go to India. How many of the rest of the jobs will follow?
- Tags: Product marketing, Customer relationship management (CRM), Electronic Data Systems Corp., Hewlett-Packard Co.
- Discussion threads 2008-08-28
- SaaS market will 'collapse' in two years
- SaaS market will 'collapse' in two yearsHe doesn't get itSo to summarize Debes (who comes off a little like Vinny from da mob or a coke dealer - his words, not mine):(1) SaaS and Cloud computing as a delivery vehicle has been tried before and therefore will fail (like all...
- Tags: Software as a Service (SaaS), cloud computing, software-as-a-service, SaaS IS, SaaS Model, Lawson Software Inc.
- Discussion threads 2008-08-28
- Attention Craig Newmark: Citizens aren't customers
- Attention Craig Newmark: Citizens aren't customersDemocracy versus politicsThank you for discussing the difference between spectator politics and participative democracy. It seems to me that technology can definitely be put to better use for enabling the latter. At the risk of rambling, perhaps that might be a role that the newspaper...
- Tags: Government, Attention Craig Newmark
- Discussion threads 2008-08-28
- SaaS market will 'collapse' in two years
- Lawson's CEO, Harry Debes says SaaS is the third attempt at "on demand" in his lifetime and predicts it will take the same path as the first two--to oblivion. Lawson's CEO, Harry Debes, doesn't believe in software-as-a-service SaaS. ...
- Tags: Software-as-a-service, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Software as a service, SaaS, software, Lawson, Asia, Victoria Ho, ZDNet Asia
- News items 2008-08-28
- How do we address the have-nots?
- How do we address the have-nots?It's the NetThe problem is no longer the availability of hardware: many computers are being dumped that can easily be made productive again, by installing a lean Linux on it like Xubuntu. So poor people can have a fine computer for free. That's easy to...
- Tags: PRODUCTIVITY, INTERNET, computer, Internet access
- Discussion threads 2008-08-28
- How do we address the have-nots?
- I attended a leadership summit on Monday (it was actually pretty good stuff, with concrete plans, goals, and generally more than you get out of your average bit of professional development) and, not surprisingly, a serious focus was on technology. I think people are finally realizing that, while technology...
- Tags: Kid, Productivity, Business Structures, Wireless LANs, Transportation, Leadership, Wi-Fi, Finance, Wireless, Management, Christopher Dawson
- Blog posts 2008-08-27
- Internet Explorer 8 beta 2
- With the public release of its second beta, Microsoft said it intends for the Internet Explorer 8 browser to be more customer-oriented than previous versions of its browser. Our initial impression of Internet Explorer 8 Beta 2 is positive: we think Microsoft has not only caught up with Opera, Safari,...
- Tags: Web browsers, IE 8 beta 1, Microsoft Internet Explorer, IE8, Internet Explorer 8, Web browser, Microsoft Corp.
- Product reviews 2008-08-27
- Attention Craig Newmark: Citizens aren't customers
- Craig Newmark, founder of Craigslist, has offered a thoughtful but misguided palliative at CNN to the shortcomings of the age of networked democracy. ... if you know how Americans use the Net to talk, you can easily stay in touch with real people. ...
- Tags: Politics, Democracy, Government, Vertical Industries, Enterprise Software, Software, Mitch Ratcliffe
- Blog posts 2008-08-27
- MediaMax / The Linkup: When the cloud fails
- Online storage service MediaMax, also called The Linkup, went out of business following a system administration error that deleted active customer data. The defunct company raises questions about the reliability of cloud computing. by Michael Krigsman
- Tags: Information Technology, Data, Failure, Storage, Hardware, Michael Krigsman
- Blog posts 2008-08-27
- The enterprise: All fun and 'serious games'?
- Will video games becoming to an enterprise near you? Forrester Research seems to think so as companies cook up new ways to train employees--especially those so-called millennial. I can hear the laughter now. Video games? We're about serious business, you'll say. What's the ROI you'll ask? Video...
- Tags: Forrester Research Inc., Games, Personal Technology, Larry Dignan
- Blog posts 2008-08-27
- StockWizard (exe)
- Easy to use system with comfortable font size and color coding with features for manufacturers and engineering companies. All parts can be copied or dragged and dropped from category to category while you can keep your parts in an easily-understandable tree structure of categories and also search parts by a...
- Tags: Category, Stock, Investment, Finance
- Software downloads 2008-08-27
- Dems: Broadband policy crucial but so-far nonexistent
- Dems: Broadband policy crucial but so-far nonexistentCustomer centric?Have a look at the IRS on the question of taxpayers filing electronically without paying a middleman.
- Tags: Broadband Internet, Network technology, Broadband Policy, so-far, Dems, broadband
- Discussion threads 2008-08-26
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