<![CDATA[customer interaction Resources | ZDNet]]> en-us <![CDATA[Maximize the Value of Each Customer Interaction]]> Thu, 26 Mar 2009 00:00:00 -0700 ORCL ORCL <![CDATA[The Uppsala Model and the Internationalization of Fast-Moving e-Commerce Companies]]> Wed, 29 Aug 2007 00:00:00 -0700 <![CDATA[When Real Time Is the Right Time: How Real-Time Decision Making Improves Your Customer Interactions]]> Wed, 01 Aug 2007 00:00:00 -0700 <![CDATA[2Touch Streamlines Customer Interaction Processes With Avaya and Noetica Solution]]> Wed, 01 Aug 2007 00:00:00 -0700 AV AV <![CDATA[Customer integration points]]> Wed, 26 Jan 2005 19:07:44 -0800 <![CDATA[Customer integration points]]> Wed, 26 Jan 2005 19:07:44 -0800 <![CDATA[Tomorrow's Customer Interactions: A New Vision for the Contact Center]]> SI SI