customer information

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Selling customer information leads to prosecution

What's the big deal?Isn't this how everyone does it? My boss would routinely buy millions of data records from companies to conduct email campaigns.Ah, but in Great BritainThey have made it TOTALLY illegal to sell data records. You cannot do stuff like this period over there, and I applaud...

Tags: Asset management, INTERNET, Big Deal, asset, customer information

Discussion threads 2009-11-18

Selling customer information leads to prosecution

Perhaps Mr. Graham of the Information Commission was reading my post yesterday. The BBC has reported that an individual attempted to sell customer mobile cellular account information. A broker got the information from an employee of a mobile service provider and then sold it to other mobile service providers. ...

Tags: Customer Information, Mobile, Service Provider, Business Services, Advertising & Promotion, Marketing, Doug Hanchard

Blog posts 2009-11-18

Citigroup Uses FAST to Accelerate Delivery of Customer On-Boarding Application

Citi had invested significant time and resources in creating its certified 'Gold copy' customer database. This was not merely a technology challenge. The team wanted to create an intuitive, easy to use search system that by reducing the time spent searching for customer records, would re-enforce the value of the...

Tags: Team, Customer Information, Microsoft Corp., Citigroup Inc., Team Management, Management

Case studies 2009-10-23

Efficient Address Book Free 1.40 Build 62 (Windows)

Efficient Address Book Free is a professional, elegant and handy contact and customer information management software program. You can add birthday and anniversaries to a contact and the program will remind you of them on time, so you can better create and keep networking and build customer relationships. By setting...

Tags: Customer Information, Contact, Microsoft Windows, EfficientSoftware.net

Software downloads 2009-09-03

Workspace 1.12.2 (Mac)

Smilehouse Workspace is a Java based e-commerce application for product, order, and customer information management. It can be used for building and managing product catalogs, online stores, Webshops, and b-to-b extranets. It currently runs on Tomcat and has two Web-based interfaces. The first is a themed interface visible to the...

Tags: Apple Macintosh, Customer Information, E-business, Smilehouse Oy, Smilehouse Workspace, Web Technology, E-business/E-Commerce, Internet

Software downloads 2009-08-19

World's Biggest Auto Auction Links Customer Information to Grow Online Business

Manheim is the world's leading provider of used vehicle auctions and related services. Operating in 140 locations in 19 countries, the company and its subsidiaries processed sales of 10 million vehicles in 2008. Manheim realized that it needed better insight into customer and transaction data. With help from Microsoft Services...

Tags: Microsoft Dynamics, Customer Information, Microsoft Dynamics CRM, Microsoft Corp., Auction, Manheim, Sales Strategy, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Sales, Software, Marketing

Case studies 2009-07-01

E.ON UK Individualizes Service Offerings With Improved Visibility of Customer Data

E.ON UK is a leading integrated energy utility that generates and distributes electricity, and retails power and gas. It provides electricity and gas to 5.5 million customers in the United Kingdom. E.ON UK is part of E.ON, the world's largest investor-owned power and Gas Company. It needed to create a...

Tags: Customer Information, Oracle Corp., E.ON UK, Databases, Enterprise Software, Software, Data Management

Case studies 2009-03-01

Meiko Uses Improved Customer Information Management to Expand Maintenance Business

Established in 1941 to provide construction and maintenance services to Japan's major railways, Meiko Construction has broadened its operations into general construction. Meiko Construction wanted to improve customer information management to support diversification from rail into broader public and private sector construction and maintenance and upgrade sales systems to share...

Tags: Construction, Customer Information, Oracle Corp., Forecasting, Sales Strategy, Sales Force Management, Sales

Case studies 2008-11-01

RheinEnergie AG Integrates Data to Provide Customers With Precise Consumption Analysis

RheinEnergie AG wanted to improve load management capabilities as well as storage and analysis of utility meter data, recorded at 15-minute intervals and integrates the company's legacy SAP billing and customer information systems to enable rapid queries of contract and customer master data. The challenge was to optimize internal energy...

Tags: Customer Information, Oracle Corp., Analysis, Middleware, Enterprise Software, Software

Case studies 2008-07-01

Building a Customer-Centric Marketable Universe

Microsoft is a worldwide leader in software, services and solutions that help people and businesses realise their full potential. An organisation globally recognised for excellence in strategic marketing and the delivery of quality customer service, Microsoft aimed to further improve the standard and completeness of their customer information systems to...

Tags: Customer Information, Acxiom Corp., Databases, Enterprise Software, Software, Data Management

Case studies 2008-03-27

Customer Information Manager 8.3.2 (Windows)

CIM is the professional management system for Customer Support, Call Center, and Help Desk. Allows you to add call logging, customer details, product details, and backup system. Provide concurrent users so that application can install more then one computer. Customize reports are also available, you can email to customer service...

Tags: Customer Information, Detail, CIM, Help Desk, Call Centers, Backups, Customer Relationship Management (CRM), Microsoft Windows, E-mail, It Operations, Enterprise Software, Software, Operating Systems, Online Communications

Software downloads 2008-03-24

Telecommunications Firm Uses Solution to Offer Easy, More Secure Application Access

Slovak Telekom provides telecommunications services to customers throughout the Slovak Republic. The company needed to ensure availability and reliability and to improve security for its customer information application. To address these issues, Slovak Telekom implemented the Windows Server 2008 Enterprise operating system. Now, IT employees can offer better application access...

Tags: Customer Information, Microsoft Access, Slovak Telekom, Telephony, Microsoft Windows Server 2008, Telecom & Utilities, Telecommunications, Networking, Operating Systems, Microsoft Windows, Software

Case studies 2008-01-01

Protecting Customer Information at Fast-Growing Bank With Symantec Security and Data Protection Solutions

Having brought four community banks together under one holding company, the 300-employee Bank of Choice faced the task of consolidating systems while protecting and securing customer data. The firm developed a strategic relationship with Symantec and its business partner Advanced Internet Security, Inc., to implement solutions for data protection, endpoint...

Tags: Symantec Corp., Data Protection, Customer Information, Disaster Recovery, Backups, Security, Data Management

Case studies 2007-12-12

Protecting Customer Information and Improving Data Consistency

A major national bank faced critical data accessibility challenges. Its existing IT architecture was not originally designed to handle the volume of data it was being tasked with storing, serving, and protecting. As a result, bank employees faced longer-than-usual data access times, and even then could not always verify that...

Tags: Bank, Customer Information, Brocade Communications Systems Inc., Financial Services

Case studies 2007-12-01

The Key to Successful Quality Customer Information

Businesses are in a constant state of change, so too is the customer information the paper depends upon to formulate the critical business decisions. This paper investigates the level of quality and dependency companies have on this information, and outline the steps which management can take to ensure the validity...

Tags: Customer Information, Levelsoft

White papers 2007-10-01

Whirlpool Corporation Enhances Customer Service and Saves Millions Optimizing Marketing Programs

Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with more than 70 global manufacturing and technology research centers. The company wanted to centralize customer information to optimize business processes. The challenge was to allow the organization to manage marketing campaigns internally and align customer data...

Tags: Customer Service, Customer Information, Oracle Corp., Whirlpool Corp., Marketing Research, Marketing

Case studies 2007-07-01

What Business Owners Need to Know About Protecting Customer Information

In today's wired world, businesses of all sizes must take special steps to protect customer information from hackers and data thieves. A single security breach can create an enormous legal and regulatory headache, and seriously damage your company's reputation.

Tags: Customer Information, Cisco Systems Inc., Security

White papers 2006-12-01

Customer Data Integration: Creating One True View of the Customer

To maintain, manage, and track the critically important relationships and the associated customer activity, corporations are investing valuable time and resources into managing customer data with Customer Data Integration CDI systems. CDI is a combination of technologies and processes that manage the integration held within customer information systems so that...

Tags: Customer Information, Customer, SAS Institute, Data Integration, Customer Data Integration, Customer Data Integration System

White papers 2006-09-14

My Customer for Symbian 3.0 (Mobile)

My Customer is a Comprehensive Customer Management Software for Mobilephone. My Customer can hold all important details of your customers. Splendid Search option. Three level of priority. A Complete Customer Management Utility for every mobile User. It offers a great way to keep your customer contacts and information.It provides the...

Tags: Customer Information, Mobile, Customer, Symbian Inc., E-mail, Text Messaging/SMS/MMS, Online Communications, Cellular Phones, Consumer Electronics, Personal Technology

Software downloads 2006-06-29

My Customer for Blackberry (Mobile)

My Customer is a Comprehensive Customer Management Software for Mobilephone. My Customer can hold all important details of your customers. Splendid Search option. Three level of priority. A Complete Customer Management Utility for every mobile User. It offers a great way to keep your customer contacts and information.It provides the...

Tags: Customer Information, Mobile, Customer, RIM BlackBerry, Infodev Technologies

Software downloads 2006-06-29