<![CDATA[customer experience Resources | ZDNet]]> en-us <![CDATA[Delivering a "Wow" Customer Experience]]> Tue, 01 Dec 2009 00:00:00 -0800 ORCL ORCL <![CDATA[Support Strategies: Customer Experience Management]]> Fri, 06 Nov 2009 00:00:00 -0800 <![CDATA[Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management]]> Fri, 06 Nov 2009 00:00:00 -0800 PBI PBI <![CDATA[New Dell.com Boosts the Customer Experience While Reducing IT Effort]]> Sat, 01 Aug 2009 00:00:00 -0700 DELL MSFT DELL,MSFT <![CDATA[Ticket Marketplace Improves Customer Experience With Highly Scalable Infrastructure From F5]]> Sat, 01 Aug 2009 00:00:00 -0700 FFIV FFIV <![CDATA[Yacht Maker Transforms Customer Experience With Revolutionary Computing Platform]]> Wed, 01 Jul 2009 00:00:00 -0700 MSFT MSFT <![CDATA[iPhone 3G S launch: Less euphoria, smoother customer experience]]> Fri, 19 Jun 2009 13:57:00 -0700 <![CDATA[iPhone 3G S launch: Less euphoria, smoother customer experience]]> Fri, 19 Jun 2009 13:40:15 -0700 <![CDATA[Microsoft IntelliType Pro (Windows XP/Vista/Windows 7) 7.0 (Windows)]]> Tue, 09 Jun 2009 00:00:00 -0700 MSFT MSFT <![CDATA[Microsoft IntelliType Pro (Windows Vista 64-bit / Windows 7 64-bit) 7.0 (Windows)]]> Tue, 09 Jun 2009 00:00:00 -0700 MSFT MSFT <![CDATA[Excerpt #2: Customer Experience - Chap 21 from CRM @ The Speed of Light, 4th ed.]]> Thu, 04 Jun 2009 10:03:31 -0700 <![CDATA[Philadelphia Flyers Rock! - When It Comes To Customer Experience, That Is]]> Thu, 07 May 2009 20:50:00 -0700 <![CDATA[Philadelphia Flyers Rock! - When It Comes To Customer Experience, That Is]]> Wed, 06 May 2009 05:55:25 -0700 <![CDATA[Apple tops PC makers in customer experience survey]]> Sun, 19 Apr 2009 11:53:00 -0700 AAPL AAPL <![CDATA[Apple tops PC makers in customer experience survey]]> Sun, 19 Apr 2009 11:34:05 -0700 AAPL AAPL <![CDATA[The Ultimate Question: How to Measure & Build Customer Loyalty]]> Fri, 17 Apr 2009 00:00:00 -0700 <![CDATA[CRM Playaz Episode #5: Social Media for Closers? Nooo; Wiki Prices Up, Customer Experience Down; Celeb Twidiocy]]> Mon, 13 Apr 2009 08:10:14 -0700 <![CDATA[Your ISP's customer service: Just ok is the best you'll get; Many stink]]> Thu, 26 Mar 2009 08:50:35 -0700 FORR FORR <![CDATA[Make Your Technology Intuitive and Profitable: How to Increase Sales While Reducing Product Returns]]> Tue, 17 Mar 2009 00:00:00 -0700 <![CDATA[Enhancing Authentication and Improving the Customer Experience]]> Sun, 01 Mar 2009 00:00:00 -0800