customer database

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Vacation Rental Tracker Plus (dmg)

Vacation Rental Tracker Plus is an easy-to-use rental management software suite for anyone who rents property on a short term basis. Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. A Customer Database is maintained with a History of past rentals...

Tags: Unit, SpiritWorks Software Development, Customer Database, Microsoft Windows, Tools & Techniques, Desktops, Operating Systems, Software, Management, Hardware

Software downloads 2008-02-22

Vacation Rental Tracker Plus (msi)

Vacation Rental Tracker Plus is an easy-to-use rental management software suite for anyone who rents property on a short term basis. Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. A Customer Database is maintained with a History of past rentals...

Tags: Software, Unit, Customer Database, Tools & Techniques, Management

Software downloads 2008-02-06

SOA needs a funding model

SOA needs a funding modelAny architecture initiative needs a funding modelDoesn't this funding issue apply to any enterprise wide architecture initiative? And even where there is buy-in at the highest levels e.g. MD, CEO etc. the budgets are still typically owned and allocated by individual business units. Even where...

Tags: Service-oriented architecture (SOA), Web services, SOA, customer database, architecture initiative

Discussion threads 2006-06-13

Mining for Data in a Large Database

In the past decade, European GSM wireless service providers have experienced dramatic growth in their customer base. Nowadays, large wireless operators extensively use various Business Intelligence BI tools to extract essential information from data warehouses that store millions of personal and corporate customer records. An average customer database includes millions...

Tags: Customer Database, Storage, Databases, Wi-Fi, Wireless, Hardware, Enterprise Software, Software, Data Management

Case studies

Additional Resources

Geek Sheet: A Tweaker's Guide to Solid State Disks (SSDs) and Linux

Is 20th-century conventional Winchester multi-platter, multi-head random-access disk technology too quaint for you? Want to run your PC or server on storage devices that consume far less energy than the traditional alternatives? Want a portable or mobile storage unit that will never fail due to G-forces or "crashing?". Looking for...

Tags: Linux, Disk, File System, Solid State Disk, Mandrake, Jason Perlow

Blog posts 2008-07-25

Twelve best practices for online customer communities

One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...

Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe

Blog posts 2008-07-25

Microsoft joins 'patch DNS now' chant; Apple patch missing

On the heels of the release of weaponized exploit code for the DNS cache poisoning vulnerability, Microsoft has joined the chorus of security pros pleading with DNS server providers to immediately apply patches to protect users from malicious attacks. The Redmond, Wash. security...

Tags: Apple Macintosh, DNS, Vulnerability, Apple Inc., Exploit Code, Microsoft Corp., Attack, Dan Kaminsky, Domain Names, Apple Mac OS X, Networking, Security, Internet, Operating Systems, Software, Apple Mac OS, Ryan Naraine

Blog posts 2008-07-25

A Friday Active Directory puzzler

We just purchased a new server for our district's central office. Nothing super-special, just a Windows Server 2003 for compatibility with a payroll and HRM application install with lots of storage and a moderately speedy quad-core Xeon. The existing server is out of space, out of resources, recently...

Tags: Domain, User Profile, Servers, Hardware, Christopher Dawson

Blog posts 2008-07-25

Microsoft may need an IBM moment of clarity

Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...

Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan

Blog posts 2008-07-25

Netflix ups outlook; Customer acquisition costs fall

Netflix said Friday it ended the second quarter with more than 8.4 million subscribers, up 25 percent from a year ago, and spent less money acquiring those customers. Those two factors added up to better than expected quarterly results and an improved outlook. The company has been...

Tags: NetFlix Inc., Acquisition, Earnings, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Larry Dignan

Blog posts 2008-07-25

Dell opts for performance with R5400 data center-hosted desktop

Dell unveiled its data center-hosted desktop product line on Tuesday. Unlike rivals Hewlett-Packard and IBM, Dell didn't build its solution on blade servers but instead opted for a high performance system using a 2U box called the Dell Precision R5400 Rack Workstation. "By not putting the solution...

Tags: Dell Computer Corp., Performance, R5400, Workstations, Desktops, Servers, Hardware, Jason Hiner

Blog posts 2008-07-24

Kaminsky suggests long-term fix will still have to be determined, but patch now, or pay soon

Kaminsky suggests long-term fix will still have to be determined, but patch now, or pay soonTTLSomething I wish I'd asked during the webcast and which I can't quite get my head around:It was said that setting a long TTL doesn't help because of the way delegation works - has to...

Tags: Domain names, DNS server, TTL, server, Kaminsky

Discussion threads 2008-07-24

Bausch

BauschInteresting pairing...and one that seems to make a little more sense than the traditional IT/Accounting duopoly you generally see in the enterprise. Consumer oriented businesses in this day and age should have consumer oriented systems in place. I think the change in attitude should provide immediate dividends. ...

Tags: Product marketing, Customer relationship management (CRM), Bausch

Discussion threads 2008-07-24

Is open source hurt by piracy?

Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...

Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software

Discussion threads 2008-07-24

Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little

Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a littleNew Coke?Actually, given the way it has been and is being sold, is it not the New Kool-Aid?With Vista selling so well already ...... as shown in revenues from the previous quarter, Microsoft can expect to gain substantially...

Tags: Microsoft Windows Vista (Longhorn), Operating systems, Mozilla Firefox, Forrester Research Inc., Microsoft Windows Vista, Apple Mac OS X, Mendel, Apple Inc.

Discussion threads 2008-07-24

10 things your IT project manager never wants to hear

10 things your IT project manager never wants to hear#9 is wrongThe actual principal for #9 is the GFC principal, Good, Fast, Cheap, pick any TWO.In reality, a successful project blends all 3 to get a product with a reasonable level of all.Corollary to #10:"It's just what I asked for,...

Tags: Strategy, IT Project Manager, information technology

Discussion threads 2008-07-24

Bausch & Lomb reduces IT boundaries

The commonly used phrase "lack of IT alignment" suggests communication problems arising from dysfunctional boundaries between IT and business groups inside an organization. Bausch & Lomb has shattered boundaries by merging IT and customer service under the CIO. by Michael Krigsman

Tags: Customer Service, CIO, Bausch & Lomb Inc., Information Technology, Strategy, Management, Michael Krigsman

Blog posts 2008-07-24

News to know: DNS flaw; Amazon; Microsoft shakeup; Facebook

Notable headlines: Ryan Naraine: Researchers borrow from Google PageRank for network defense service Attack code published for DNS flaw Nate McFeters: |)ruid and HD Moore release part 2 of DNS exploit 'Spam King' escapes from federal prison iPhone vulnerable to phishing,...

Tags: Apple iPhone, Facebook, DNS, Amazon.com Inc., Microsoft Corp., Microsoft Xbox, Flaw, Game Players, Domain Names, Networking, Security, Consumer Electronics, Personal Technology, Internet, Larry Dignan

Blog posts 2008-07-24

Managing growth - a followup to yesterday's guest blog

Yesterday, Dean Cycon of Dean's Beans wrote a guest blog for this column on "Starbucks' Dirty Little Secret". The blog is worthy of some followup, as well as some additional information that Dean shared with me about their corporate philosophy. Growth is good for a company,...

Tags: Trader, Blog, Dean Cycon, X2 Development Corp., Strategy, Management, Christopher Dawson

Blog posts 2008-07-23

Bausch & Lomb puts new CIO in charge of customer service

Eye care company Bausch & Lomb has given its CIO the customer service reins. On Wednesday, the company named Alan Farnsworth, senior vice president of customer service and information technology and chief information officer. Cutting through the rather bloated title, it appears that Bausch & Lomb has...

Tags: Customer Service, CIO, Bausch & Lomb Inc., Information Technology, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software, Larry Dignan

Blog posts 2008-07-23