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CRM-Express eSales 2009.11.3 (Windows): A Contact, eSales and eMarketing Manager. CRM-Express e-Sales is the latest in CRM Customer Relationship Management software. CRM-Express can manage your marketing, customers, sales and orders. The application is now fully network enabled, multi-user and re-entrant. Allows for any number of users connecting simultaneously to an address book, calendar or...; Tags: Microsoft Windows, CRM, PGCSoft, CRM-Express e-Sales, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales; Software downloads 2009-11-24
Chatting (Not Chattering) About Salesforce - Part I: (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...; Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg; Blog posts 2009-11-23
CRM+ 5.1.4 (Windows): CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine and...; Tags: Idealisator Hungary, CRM+, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Operating Systems, Apple Mac OS, Software; Software downloads 2009-11-23
NBL Invoicing 1.3.1 (Windows): NBL Invoicing is a Windows database-driven software designed for soho, small and medium size company, to manage and monitor invoicing process, from issue quotation/offer, receive sale order, issue delivery order to issue invoice. Master Editor: Store Customer, Employee, Organization particular/contact and Product information. Issuing: Print, fax Quotation, Delivery Order, Invoice...; Tags: NBL Invoicing, Microsoft Windows, Tools & Techniques, Fax, Operating Systems, Software, Management; Software downloads 2009-11-23
NBL Product Sale 1.3.1 (Windows): NBL Product Sale is a Windows database-driven software designed for soho, small and medium size company, to manage and monitor sale process, include issue quotation, offer price and receive sale order Include feature: Master Editor: Store Customer, Employee, Organization particular / contact and Product information Issuing: Print, fax Quotation, Sale...; Tags: Monitor, Sale, NBL Product Sale, Microsoft Windows, Tools & Techniques, Monitors & Displays, Fax, Operating Systems, Software, Management, Hardware, Components; Software downloads 2009-11-19

Yahoo's dwindling search share: Time to panic?: Typical MicrosoftThis is normal business practice for MS. Partner up with someone, take what they need, then discard them.Ask anyone from RealNetworks how their partnership went.It's about search.Wow, it looks like the volume of search users use the search engine that delivers better results.Google search is better than Bing...; Tags: E-mail, SEARCH, Google Inc., Yahoo! Inc., Bing; Discussion threads 2009-11-18
Selling customer information leads to prosecution: What's the big deal?Isn't this how everyone does it? My boss would routinely buy millions of data records from companies to conduct email campaigns.Ah, but in Great BritainThey have made it TOTALLY illegal to sell data records. You cannot do stuff like this period over there, and I applaud...; Tags: Asset management, INTERNET, Big Deal, asset, customer information; Discussion threads 2009-11-18
CRM Association-Netherlands Rocks Het Huis!: I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...; Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg; Blog posts 2009-11-16
CRM+ 5.1.4 (Mac): CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine...; Tags: Apple Macintosh, Idealisator Hungary, CRM+, CRM+ Software, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Tools & Techniques, Operating Systems, Apple Mac OS, Desktops, Software, Management, Hardware; Software downloads 2009-11-16
Handheld Contact for ACT! - Professional - 1 Year Subscription (Mobile): It is time to go wireless with ACT! and get your work done when you NEED to! Our secure wireless synchronization service enables your Pocket PC to wirelessly sync with your ACT! Contacts, Notes, Calendar Items, To-Do Items, and Activities - It''s like having all the ACT! functionality on your...; Tags: Mobile, PC, ACT!, ACT! Data, Pocket PC, Handhelds, Operating Systems, Desktops, Hardware, Software; Software downloads 2009-11-11
TopSales Personal 6.62 (Windows): TopSales is a useful and powerful sales automation, contact management, document management and email message processor tool for sales and marketing people who are into internet marketing. It enhances sales productivity by automating sales process with daily contact management functions, mailing lists and email autoresponder. With TopSales you can maintain...; Tags: Contact Management, Microsoft Windows, Ceek Software, TopSales, Sales Strategy, E-mail, Sales Force Management, Sales, Online Communications; Software downloads 2009-11-09
Support Strategies: Customer Experience Management: Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance...; Tags: Strategy, Customer Experience; White papers 2009-11-06
XACT XTR8CK Replay Sirius Satellite Plug & Play Radio Receiver and Vehicle Kit - Sirius satellite radio tuner with RF modulator: No customer support, Horrid receptionThis is the worst sirius radio ever. I have emailed XACT three times for customer support. So far I have gotten, NO response. The only way to contact XACT is through email. Fortunately I only paid $46. for this unit. I...; Tags: Advertising & Promotion, Sirius Satellite Radio Inc., satellite, Sirius, XACT, radio; Discussion threads 2009-10-31
ActiveBooks 2.0 (Windows): ActiveBooks automatically emails valuable, actionable reports from your QuickBooks accounting system. For example, start your work day with the Inventory, Overdue Invoices or A/R Aging Reports (or any of the over 40 reports available) just by checking your email. Keep track of how your company is performing, have your latest...; Tags: Microsoft Windows, E-mail, Operational Accounting, Online Communications, Finance; Software downloads 2009-10-30
Facebook freezes deceased person's profiles: Depends on cost to FacebookThere is some labor involved in converting the pages. There is, of course, the storage cost.And by removal of advertising links on those pages, a loss of revenue.On the other hand, if Facebook were to offer the families a "perpetual memorial page" similar to a...; Tags: Facebook; Discussion threads 2009-10-28
Would you let Wal-mart do your home-theater installation?: Probably not. Not because its Wal-mart although that has some to do with it, but because I don't know who N.E.W. is. I'd rather trust a first party rather than a third party to install a home theater. Only one point of contact there, no guessing who to contact...; Tags: Construction, TV & Home Theater, Wal-Mart Stores Inc., home-theater installation, local geek; Discussion threads 2009-10-25
The 10 Worst Practices for Technical Support and How to Overcome Them: Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst practices: self-inflicted wounds caused by short-term thinking. This white paper explores 10 of the "worst practices" that are common to customer support operations, including how...; Tags: Practice, NTRglobal, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software; White papers 2009-10-23
Microsoft starts selling PC hardware, third-party software via its online store: Wow, 90 days of technical support.Because nothing ever goes wrong with a computer after 90 days!Seriously, Microsoft. Get a better service plan.RE: Microsoft starts selling PC hardware, third-party software via its online storeThey have to be kidding. So who do you go to if something goes wrong with...; Tags: PC, online store, software, Microsoft Corp., hardware; Discussion threads 2009-10-22
How to know when to send your email to the cloud: RE: How to know when to send your email to the cloudEverything you need to know...China Expands Cyberspying in U.S., Report Says http://online.wsj.com/article/SB125616872684400273.html?mod=WSJ_hpp_MIDDLTopStoriesI'm right with youCorporate data needs to be behind the firewall and under total control of the IT department and the legal departments policies.NeverI would never use the...; Tags: e-mail, Google Inc., e-mail server, server; Discussion threads 2009-10-22
Toilet Tissue, Quilted Northern, 60/Carton: Quilted Northern Goes Cheap Quilted Northern, relying on the long term customer base they established and that has the expectation of continuity, has now changed/cheapened their product. If you have old rolls compared to the newer packages the first noticeable changes are in size. To me,...; Tags: Georgia-Pacific Corp.; Discussion threads 2009-10-21