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- IBM, Canonical partner to target Africa netbook market; Upend Microsoft
- Their timing is quite goodRight at this moment, the Internet infrastructure in Central Africa is being upgraded with new underwater fiber optic cable links that will ultimately bring Africa's broadband capacity on par with the rest of the world by late 2010. Their timing couldn't be better.Why not red hat...
- Tags: OPEN SOURCE, Operating systems, UNIX, IBM Corp., Microsoft Corp., Divide-and-conquer, netbook, Language Support, Debian, Canonical, Red Hat Inc., Linux, Ubuntu
- Discussion threads 2009-09-23
- Nine worst social media fails of 2009... thus far
- Social media has taken the marketing world by storm. Major agencies and internal divisions are hosting think tank sessions to try and come up with witty ideas to market their products and drive customer loyalty. Some of the ideas they come up with are great. But others, let's face it,...
- Tags: Pizza Hut, Brand, Stunt, Social Media, Twitter, Motrin, Nannerpuss, Jack, Skittles Home Page, Ashton Kutcher, Branding, Marketing, Jennifer Leggio
- Blog posts 2009-05-22
- LG 160 (Credo Mobile)
- Specialty cell phone carriers haven't had the best track record. Virgin Mobile is still around, but Mobile ESPN, Disney Mobile, and Amp'd Mobile have gone under. Even hotshot Helio, which offered the Helio Ocean, merged with Virgin Mobile last year. Yet, that hasn't stopped Credo mobile from giving the wireless...
- Tags: Telecom & Utilities, Overall IT, display, LG 160, LG Electronics Inc., Credo Mobile, phone
- Product reviews 2009-05-18
- Sony: Too big to be fixed
- Sony: Too big to be fixedblack listed for meI've been screwed by Sony on three different occasions. Once, I got an expensive digital telephone that was full of static, dropped connections, and overall poor quality until it died. "Customer service" blamed my house for being too big too floors. Go...
- Tags: Consumer electronics, Digital media, licensing fee, Sony Corp., DVD, CD
- Discussion threads 2009-05-14
- The immediacy of value â€" Where SaaS must go next
- The issue isn't just SaaS vs. On-Premise - It's also about the speed that value is delivered Recently, I had a good conversation with Jan Arendtsz of Celigo. His firm makes connectors for NetSuite and Salesforce.com. The really interesting part of our...
- Tags: Software-as-a-service, High-velocity SaaS, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Brian Sommer
- Blog posts 2009-04-19
- Epicor Software Case Study: Symetrics Industries, LLC
- As a full-rate production facility providing reliable, high-quality electronic manufacturing services and solutions, Symetrics Industries is an AS9100/ISO 9001- 2000 registered company that designs, manufacturers and tests aerospace and defense (A&D) systems for both the U.S. government and other governments around the world. To improve its competitive position, support future...
- Tags: Epicor Software Corp., Manufacturing, Aerospace & Defense
- Case studies 2009-04-06
- Bank of Ningbo Improves Service and Profitability With Unified View of Customers
- The Bank of Ningbo is a joint-stock commercial bank with 78 branches in Ningbo and Shanghai. The opening of China's capital markets prompted Bank of Ningbo to rethink the way it sold and marketed financial services. It quickly realized that a product-centered approach would no longer be effective in the...
- Tags: Bank, Oracle Corp., CRM, Bank Of Ningbo, Financial Services
- Case studies 2009-04-01
- Sychron OnDemand Desktop 3.0 - another take on desktop virtualization
- Although the industry's attention has largely be focused on server virtualization and consolidation, there is a very dynamic market for desktop virtualization as well. From time to time I have the chance to speak with executives of companies focused on this market. This time, I had the chance to chat...
- Tags: Environment, On-demand, Provisioning, Virtual Desktop, Sychron OnDemand Desktop 3.0, Desktop Virtualization, Desktops, Hardware, Virtualization, Dan Kusnetzky
- Blog posts 2009-03-30
- The future of Twitter: SocialBRP
- As I said elsewhere, I missed most of the weekend fun following Robert Scoble's sputter of posts on the Facebook/Twitter thing that starts here and spilled into Techmeme. My concern has centered around the concentration of thinking on all things marketing. That's an easy thing to do. After all, on...
- Tags: Siemens AG, Twitter, ESME, Goodness, Branding, Sales Force Management, Marketing Research, Marketing, Sales, Dennis Howlett
- Blog posts 2009-03-23
- Sword Ciboodle - Yes, That's Their Real Name
- I'm in Chicago, which outside of New York (once a New Yorker, always one), is my favorite U.S. city. I lived here for 22 years more or less and when I come here I feel totally at home. I do. Its that feeling that I know you know - you're...
- Tags: U.S., Customer Service, Principal, Customer, Health Care, CRM, Customer Relationship Management (CRM), Vertical Industries, Advertising & Promotion, Benefits, Healthcare, Product Marketing, Enterprise Software, Software, Marketing, Human Resources, Paul Greenberg
- Blog posts 2009-03-19
- Logitech Harmony 510
- The Logitech Harmony 510 is the replacement for the Harmony 520, which is being discontinued. Except for a slightly different color scheme silver on black instead of black on silver and the addition of four color-coded buttons below the keypad, it's essentially the identical unit. The catch: Logitech cut the...
- Tags: Consumer electronics, DVD, Logitech, Logitech Harmony, Logitech Harmony 510
- Product reviews 2008-11-19
- Adventures in CA support
- Adventures in CA supportCustomer Service always get's cutThanks for the heads-up regarding this organization. I will be sure to avoid them.For me, customer service is a priority; I hope software vendors are picking this up.In this case the representative should have been sensitive to realize that there was a good...
- Tags: Product marketing, Tools & Techniques, Customer relationship management (CRM), Computer Associates International Inc., software
- Discussion threads 2008-11-13
- Social design advice for Starbucks
- Starbucks announced today it will begin a daily "Good Sheet" of news about politics, health care and other issues that it will distribute in its stores as a way to start conversations. According to a Starbucks executive quoted by The Motley Fool, the company is looking for "conversation starters." It...
- Tags: Starbucks Corp., Store, Good Sheet Experiment, Corporate Communications, Social Networking, Digital Music, Marketing, Online Communications, Advertising & Promotion, Personal Technology, Mitch Ratcliffe
- Blog posts 2008-09-08
- Cellular Abroad National Geographic phone (Motorola V180)
- A cell phone can be a great asset when traveling abroad. You can make travel arrangements, check in with local friends or fellow travelers, and you can keep in touch with family back home. And as more U.S. residents continue to pack their phones for international trips, they face a...
- Tags: Telecom & Utilities, National Geographic, Motorola Inc., phone, Cellular Abroad
- Product reviews 2008-09-05
- Major career web sites hit by spammers attack
- What is the future of spamming next to managed spamming appliances, like the ones already offered for use on demand? It's targeted spamming going beyond the segmentation of the already harvested emails on per country basis, and including other variables such as city of residence, employment history, education, spoken languages,...
- Tags: Job, CAPTCHA, Web, Career, Spammer, Malware, Web Site, Spamming, Tool, Attack, E-mail, Spam, Cyberthreats, Spyware, Adware & Malware, Viruses And Worms, Security, Online Communications, Spam And Phishing, Dancho Danchev
- Blog posts 2008-05-12
- Is Enterprise Software Recession-Proof?
- Amidst the PR blitz and the blizzard of 1:1 meetings that constitute the foreground experience of SAP's Sapphire user conference this week (see Larry's coverage here, and Dennis' coverage here), there's an interesting back story emerging. If you look at SAP's last quarter, and believe the formal and informal guidance...
- Tags: SAP AG, Enterprise Software, Software, Joshua Greenbaum
- Blog posts 2008-05-06
- Controlling mobile costs with MobilityCentral
- If there's one thing that irks most of my Irregular colleagues, it's getting hit up for long distance and roaming charges. The mobile operators offer a bewildering array of plans but it is all too easy for staffers to run up charges they didn't know about...
- Tags: Mobile, On-demand, MobilityCentral, Purchasing & Procurement, Advertising & Promotion, Business Operations, Marketing, Dennis Howlett
- Blog posts 2008-04-01
- A plethora of PaaS options
- A plethora of PaaS optionsApple and Oranges Compliment One AnotherGreat piece that gets beneath the oversimplification that often 'clouds' the discussion. ISV needs are definitely different than the enterprise. We are big fans of several platforms including Force.com (http://www.appirio.com/blog/2008/02/may-force.php) and Amazon Web Services. In fact Appirio has...
- Tags: IT System, PaaS, PaaS option, plethora, Phil
- Discussion threads 2008-03-06
- IT Service Management - A Roadmap for Success
- Information Technology Service Management ITSM is a set of specialized organizational capabilities for providing value to customers in the form of services. It generally covers the "Back office" or the operational concerns of IT management. ITSM employs Information Technology Infrastructure Library ITIL best practices and typically extends into areas, such...
- Tags: Information Technology, IT Service Management, EquaTerra, Information Technology Service Management, Strategy, Management
- White papers 2008-01-20
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When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
