customer agreement

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Outrageous Comcast customer agreement - Frank Eliason's reply

Outrageous Comcast customer agreement - Frank Eliason's replyRE: Comcast customer agreementI think that clearly the incentive for legal types is to write these sorts of customer agreements as broad as possible. clearly the new wording is far too broad but to say this shows some intention to take over or...

Tags: PRODUCTIVITY, customer agreement, Outrageous Comcast customer agreement, Frank Eliason, Outrageous Comcast, Comcast Corp.

Discussion threads 2009-04-04

Outrageous Comcast customer agreement - conversation with Frank Eliason

Outrageous Comcast customer agreement - conversation with Frank EliasonI'm sure this is to allow spyware...of one form or another to be installed on your PC. Comcast's wording was very deliberate. Make no mistake about it. ISP's want more control garnered from more information about your Internet life. This is also...

Tags: Internet service providers (ISPs), INTERNET, Comcast Corp., Outrageous Comcast customer agreement, Frank Eliason, Outrageous Comcast, customer agreement

Discussion threads 2009-04-03

Outrageous Comcast customer agreement - finding a contact

Outrageous Comcast customer agreement - finding a contactThanks for the pointerI guess that if they don't respond, I'll continue to comment here on what I learn from others...Dan KYou'll never hear back from themunless you sent them numerous certified letters. I sent Comcast a few certified letters back in October...

Tags: TELECOMMUNICATIONS, Comcast Corp., Outrageous Comcast customer agreement, Outrageous Comcast, customer agreement

Discussion threads 2009-04-02

Additional Resources

Web Help Desk Free 9.2.3 (Mac)

The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...

Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing

Software downloads 2009-11-20

Web Help Desk Pro 9.2.3 (Mac)

This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...

Tags: Asset, Web, Apple Macintosh, MacsDesign Studio, Web Help Desk, Help Desk, Call Centers, Asset Management, It Operations, Financial Services, Operational Planning, Finance, Business Operations

Software downloads 2009-11-20

Selling customer information leads to prosecution

What's the big deal?Isn't this how everyone does it? My boss would routinely buy millions of data records from companies to conduct email campaigns.Ah, but in Great BritainThey have made it TOTALLY illegal to sell data records. You cannot do stuff like this period over there, and I applaud...

Tags: Asset management, INTERNET, Big Deal, asset, customer information

Discussion threads 2009-11-18

Mac OS 10.6.2 breaks hackintoshes

Author's views please ...... does the ZDNET author of this post care to say:1. Whether the 'hack' in 'hackintosh' is morally acceptable and/or legal?2. Whether there is any merit in Psystar's case that OSX is tied to Apple hardware? i.e. the vendor makes it a condition of purchasing the OS...

Tags: Desktops, Linux, Operating systems, Apple Mac OS, Apple Inc., Mac OS 10.6.2, PC, Apple Macintosh

Discussion threads 2009-11-11

Is MySQL an "albatross" around the neck of Larry Ellison?

The EC is CLUELESSAbsolutely NOTHING changes about MySQL or its license open source with the buy out.infiltrated M$ agents are obfuscating this issueThe MySql should be a slam dunk, but M$ agents are feeding false information to the commision to harm OSS.Are you sure about that?MySql (and of course SUN...

Tags: Databases, MySQL, open source, Larry Ellison, Microsoft Corp., agent

Discussion threads 2009-11-10

DoneEx XCell Compiler 1.9.9 (Windows)

DoneEx XCell Compiler offers very easy and hassle free Microsoft Excel workbook copy protection. You can compile Excel spreadsheet into EXE application with securely hidden formulas in binary format and protected VBA code. With registration/license management feature you can protect your compiled Excel workbook from illegal copying from one computer...

Tags: DoneEx, Microsoft Windows, Microsoft Excel, Microsoft Office, Productivity, Office Suites, Software

Software downloads 2009-11-05

Art of the software deal can get messy

Software buyers and vendors are increasingly butting heads amid a budget squeeze and increasingly aggressive sales tactics, according to Gartner. In a series of presentations at the Gartner IT Symposium in Orlando, analysts walked buyers through a few negotiating tactics with the likes of SAP, Microsoft, Oracle,...

Tags: Oracle Corp., Gartner Inc., Customer, SAP AG, Microsoft Corp., Negotiation, Software Audit, Software-as-a-service Pricing, Tools & Techniques, Linux, Free Trade, Sales Strategy, Management, Operating Systems, Software, Finance, Sales, Larry Dignan

Blog posts 2009-10-20

Commonwealth fined $100k for not mandating antivirus software

According to a recently published SEC cease-and-desist order, the Commission has recently fined Commonwealth Financial Network $100,000, for not mandating antivirus software on the computers of its representatives, leading to a security incident which took place in November 2008, allowing the cybercriminal behind the attack to place eighteen unauthorized purchase...

Tags: Software, Electronic Banking, Antivirus Software, Commonwealth Financial Network, Banking, Security, Viruses And Worms, Financial Services, Dancho Danchev

Blog posts 2009-10-19

Senior IBM exec among those charged in Wall Street insider trading sting

Greed on Wall Street has landed six people - including a long-time, high-level IBM executive - in handcuffs after the FBI charged them with being involved with "the largest hedge fund insider trading case in history." In all, the six netted illegal profits of more than $20...

Tags: Hedge Fund, FBI, Wall Street, Advanced Micro Devices Inc., IBM Corp., Chiesi, MOFFAT, Federal Government, Investment, Financial Services, Government, Finance, Sam Diaz

Blog posts 2009-10-16

T-Mobile offers Sidekick customers $100 credit, is that enough to retain them all?

Lets see those T-Mobile Customer Service figures againSomehow Sprint or even MetroPCS don't seem too shabby anymore. Personally, if I just lost all my data from my cell company's incompetence there is no way in hell I'd stay with them. They'd have to give me that android phone and comp...

Tags: T-Mobile, SideKick, phone

Discussion threads 2009-10-13

Screensaver Factory Pro 5.2 (Windows)

Create amazing screensavers for yourself, for promotion or unlimited royalty-free commercial distribution. Make screensavers from images, video and flash animation, add background music and smooth picture display and transition effects. You can even create clock, calendar and RSS screensavers. Screensaver Factory is very easy to use, and it enables you...

Tags: Screensaver, Microsoft Windows, Blumentals Software, Screensaver Factory

Software downloads 2009-10-11

It's time to bring the EULA madness to an end!

My gripe with EULA is when I'm patching software.Why do I need to read an EULA when I'm patching a piece of software (I'm looking at you iTunes)? Shouldn't the patch be covered under the same EULA agreed to when initially installing the software?As for understanding them I do. They...

Tags: EULA, software

Discussion threads 2009-10-08

Sony debuts Vaio X; 'world's lightest laptop': 11.1", 14-hour battery

Processor is a Z550 (2GHz)I went to the Sony ordering page and that is what it shows as the processor.RE: Sony debuts Vaio X; 'world's lightest laptop': 11.1If I were going to go to the PC route, I would definitely get a Vaio. They are the best PC laptops...

Tags: Desktops, Sony Vaio, Sony Corp., Vaio X, Microsoft Windows XP Home Edition, lightest laptop, laptop computer, battery, OEM, Microsoft Windows XP

Discussion threads 2009-10-08

The Apple-Palm cat-and-mouse game: How long can it last? [poll]

Reflects badly on both companiesI think this whole ordeal reflects badly on both Apple on Palm.It makes Apple out to be hypocrites. I mean, wasn't the whole reason for the lack of interoperability with other players a DRM issue? Didn't Steve Jobs say this himself the last time Apple was...

Tags: Digital music, Digital media, game, itune, Apple Inc., Palm Inc., Apple iTunes

Discussion threads 2009-10-05

Open source and forced obsolescence

You gutted your own articleFirst, no one forces you to update your software, period. There *are* companies that won't support antiques, and who can blame them? Support costs are very high, especially since one person or team can't be expected to be expert in a dozen different versions of the...

Tags: Tools & Techniques, Enterprise resource planning (ERP), obsolescence, open source, software

Discussion threads 2009-10-02

LockXLS 4.3.3 (Windows)

LockXLS adds copy protection features to Excel workbooks. It protects your workbooks from reverse engineering, analyzing and unauthorized copying. LockXLS will help you to create trial-ware or rental-ware from your documents, and to protect logic in your spreadsheets. LockXLS offers several protection options: hardware based Activation Code, trial period, password,...

Tags: Microsoft Windows, Spreadsheet, LockXLS, Productivity

Software downloads 2009-10-02

T-Mobile customers can soon pre-order the Motorola CLIQ for $199.99

Andrew was lucky enough to get some hands-on time with the Motorola CLIQ a couple of weeks ago and I was thinking about picking one up since I am a T-Mobile customer. Today, T-Mobile announced that existing customers could pre-order the CLIQ starting 19 October by visiting the new CLIQ...

Tags: T-Mobile, Customer, Motorola Inc., Web Site Development, Web Technology, Internet, Matthew Miller

Blog posts 2009-09-30