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- CA university system mulls mandatory tech testing
- The popular wisdom is that kids entering college are text-messaging, wiki-savvy, MySpace-connected, videoblogging geeks who run technological circles around their parents and professors. The truth, colleges are finding out, is a little different. So different, in fact, that the California State University is considering a mandatory assessment test on technological...
- Tags: SEARCH, Computer Associates International Inc., Internet, CSU, Theyre
- Blog posts 2006-12-25
- Delivering Online Examinations: A Case Study
- IT academics need to keep curriculum material up to date in an ever-changing technological universe. Establishing a new subject accounts for just a fraction of the overall investment in time and money. A greater proportion of expense occurs in the maintenance cycle. This is especially true in the IT discipline,...
- Tags: Curriculum, Information Technology, Industry, CSU, Strategy, Business Structures, Management, Finance
- Case studies
- Avaya Case Study: CSU
- CSU needed a contact center solution that would integrate different systems and applications across its six contact center locations in Brazil. CSU implemented Avaya Call Management to serve its six contact centers located across Brazil in Rio de Janeiro, Alphaville, Curitiba, Recife, and two sites in Santo Andre. Approximately 6,500...
- Tags: Contact Center, Avaya Inc., CSU, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
Additional Resources
- Microsoft BI Is Head of the Class at Coppin State University
- Faced with a small IT staff, a limited budget and a need to optimize its existing PeopleSoft ERP application and HEAT helpdesk platform, solving their data access problems could have been a daunting task for Coppin State University CSU. Adding complexity, it needed a BI solution that would not take...
- Tags: Microsoft Corp., Data Access, Microsoft BI, Help Desk, Business Intelligence, Performance Management, Call Centers, Pricing, Tools & Techniques, Databases, Enterprise Software, It Operations, Software, Data Management, Human Resources, Workforce Management, Marketing, Management
- Case studies 2007-12-04
- A sunny hiring season for job seekers
- A sunny hiring season for job seekersWow! All I can say is good luck to Microsoft.For me, I am visually and hearing impaired I do tend to have problems with speech but only a little and I didn't have a job this summer, but I do plan to get back...
- Tags: Recruitment & Selection, Strategy, IT job, job, hiring, sunny hiring, information technology, job seeker
- Discussion threads 2007-06-25
- Cisco v Apple Trademark Infringement, Unfair Competition Complaint
- Cisco v Apple Trademark Infringement, Unfair Competition ComplaintCisco vs. AppleGo Cisco!So, Call It An "ePhone" Already!Do we really care what the new name for a multimodal telephone is going to be? What really counts is the functionality and ease of use, and Cisco certainly hasn't done anything exceptionally innovative in...
- Tags: job, Cisco Systems Inc., Apple Inc., network
- Discussion threads 2007-01-10
- Cal State will soon demand technological literacy
- California State Universities have writing and English language proficiency tests, and soon they will have a technological literacy test. Inside Higher Ed reports that many students, despite their comfort with all things Internet and iPod, may not have the necessary skills to operate successfully in the ever-changing information landscape. ...
- Tags: Cal State
- Blog posts 2007-01-05
- Dell Technology Boosts Student Success at Charleston Southern University
- Charleston Southern University CSU noticed that today's learners are more visual than ever before. In 2001, the school started infusing technology into its curriculum to reach students more effectively and give professors the latest teaching tools. The CSU IT team provides professors with high-end Dell notebooks, classrooms are outfitted with...
- Tags: Dell Computer Corp., Charleston Southern University IT Team, Productivity, Internet, Corporate Communications, Team Management, Servers, Marketing, Management, Hardware
- Case studies 2006-09-14
- California university reports data hack
- California university reports data hackAgain another hack into another school?!!!!a few days back it was Boston College and now it's California University? This is ridiculous! These schools should know better not to keep any sensitive information on a MS Windows computer. This what happens when you use MS Windows:http://www.theregister.co.uk/2005/02/08/e-banking_trojan_lawsuit/M$ Windows...
- Tags: Construction, Operating systems, Servers, California University, window, data hack, M$ Windows, Microsoft Windows, Microsoft Corp.
- Discussion threads 2005-03-20
- Takeover attempt takes its toll
- Takeover attempt takes its tollThe Pleasures of being a small IT shopand not having to worry about these enterprise changing events.Oracle, nice DatabasePeoplesoft, never used themSAP, YuckThe DOJ is so far off track they can't even find their backsides.This has no business at all being brought to court by the...
- Tags: PeopleSoft Inc., U.S. Department of Justice, Oracle Corp.
- Discussion threads 2004-06-03
- Process Mapping - CSU Chico Information Technology Procurement
- In fall 1999, a self-directed team of individuals involved in various aspects of technology procurement activities realized that Chico's procurement process - a process that had been in place for over 15 years - was in need of change. Team objectives included applying the recently learned process mapping methodology PMM...
- Tags: Team, Procurement, Team Management, Purchasing & Procurement, Management, Business Operations
- Case studies
- Cleveland State's WoWnet Gives Faculty and Students Convenient Access to Web and Courseware
- Cleveland State University CSU is a public, coeducational institution offering undergraduate, graduate and professional degrees. Despite having installed a new wired infrastructure in 1999 throughout the campus, university officials soon recognized that a growing proportion of students - and faculty - were using portable computing systems. Cisco Aironet access points...
- Tags: Web, Microsoft Access, University, Cisco Systems Inc., Cleveland State University
- Case studies
- Intasoft Case Study: Charles Sturt University
- Charles Sturt University CSU, is Australia's largest provider of distance education with over 33,000 enrolments and 1500 staff. In 2003, CSU began mapping a path for the introduction of the ITIL Information Technology Infrastructure Library service methodology and in 2004 implemented Change Management CM as the first step in the...
- Tags: Change Management, ITIL, Process Improvement, Leadership, It Services, Tools & Techniques, Management, Quality, Business Operations
- Case studies
- California State University, Long Beach Increases Productivity and Reduces Chargeback Costs
- The California State University CSU, Long Beach is a leader in high-quality, accessible, student-focused higher education. CSU wanted to comply with university mandate to reduce chargebacks and paper consumption. The challenge was to reduce overhead costs and increase employee productivity. CSU reduced chargebacks and paper consumption by implementing Oracle Application...
- Tags: California State University, Oracle Corp., Facility Management, Wireless, Wi-Fi, Real Estate, Business Operations
- Case studies
- San Diego State University Standardizes Human Resources System
- San Diego State University SDSU, with nearly 34,000 students, is the oldest and largest university in San Diego, the third largest in California, and one of the largest universities in the western United States. The challenges were to implement a pre-release version of a customized Human Resources HR system by...
- Tags: California State University, Oracle Corp., San Diego State University, Human Capital, Human Resources, Workforce Management
- Case studies
- Cisco Security Agent Helps Columbus State University Combat Evolving Security Attacks
- Columbus State University CSU is a four-year higher educational institution located in Columbus. The security breach was an exploit of an extended procedure function buffer overflow of Microsoft SQL 7 and compromised three of CSU's critical servers. The CSU IT team had to rebuild the compromised servers that handled such...
- Tags: Agent, Columbus State University, Cisco Systems Inc., Attack, Help Desk, Call Centers, Security, It Operations
- Case studies
- University Standardizes Calendaring, Offers Mobile Support With Messaging Solution
- At Colorado State University CSU, half the faculty and staff kept their calendars in Microsoft Exchange Server 2003 and half in Oracle Calendar, leading to difficulties in coordinating schedules. Meanwhile, demand was increasing for full-featured mobile connectivity. To address these issues, CSU decided to install Microsoft Exchange Server 2007 as...
- Tags: Colorado State University, Mobile, Microsoft Exchange Server, University, Messaging, Microsoft Corp., Advertising & Promotion, E-mail Servers, Groupware, Marketing, Enterprise Software, Software
- Case studies
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