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	<title><![CDATA[csr Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/csr.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to csr]]></description>
	<s:counts start="0" returned="7" found="7" />
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		<title><![CDATA[Sustainability: More Capitalist Than Jack Welch?]]></title>
		<link><![CDATA[http://blogs.zdnet.com/sustainability/?p=513]]></link>
		<description><![CDATA[What's wrong with this picture? At a time where more leading companies than ever are integrating sustainability, not just into their mid term strategy but into the core of their business models, Jack Welch sits awkwardly on the landscape. Jack and Suzy Welch published a missive on sustainability in Business...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 05 Jun 2009 02:54:31 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sustainability.html"><![CDATA[Sustainability]]></category>
		<category domain="http://updates.zdnet.com/tags/jack+welch.html"><![CDATA[Jack Welch]]></category>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/james+farrar.html"><![CDATA[James Farrar]]></category>
	</item>
	<item>
		<title><![CDATA[It's green report card season: Proclamations from IBM, SAP, Toshiba and Xerox]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13603-0.html?forumID=1&threadID=54632&messageID=1032707&start=0]]></link>
		<description><![CDATA[It's green report card season: Proclamations from IBM, SAP, Toshiba and XeroxCisco CSR Report Now OnlineCisco's 2008 Corporate citizenship report is now online: http://blogs.cisco.com/news/comments/2008_cisco_corporate_social_responsibility_now_online/you can also view a video of CEO John Chambers discussing CSR's importance with Economist reporter Matthew Bishop.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 21 Nov 2008 11:30:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/xerox+corp..html"><![CDATA[Xerox Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/toshiba+corp..html"><![CDATA[Toshiba Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TOSBF</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">XRX</category>
		<category domain="tickers">IBM,SAP,TOSBF,XRX</category>
	</item>
	<item>
		<title><![CDATA[HP CSR Report: A Triumph for Transparency (but back slides on blogging)]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13618-0.html?forumID=1&threadID=47503&messageID=884522&start=0]]></link>
		<description><![CDATA[HP CSR Report: A Triumph for Transparency but back slides on bloggingapparel industryIt is possible that said industry believes opacity to be a protection against bad publicity.  They've had plenty of grief in the past on the subject of sweatshops.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 09 May 2008 19:53:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/blogging.html"><![CDATA[blogging]]></category>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
	</item>
	<item>
		<title><![CDATA[Caught on tape:  Another support call nightmare (this time, Bank of America)]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=23675&messageID=446025&start=0]]></link>
		<description><![CDATA[Caught on tape:  Another support call nightmare (this time, Bank of America)TelephonesIt is possible to set up telephone systems so that a number will only accept a call from a certain source or sources.  There's no way that you would do that in the circumstances described.With regards to...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 27 Jul 2006 12:32:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://updates.zdnet.com/tags/bank+of+america+corp..html"><![CDATA[Bank of America Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/phone.html"><![CDATA[phone]]></category>
		<category domain="http://updates.zdnet.com/tags/boa.html"><![CDATA[Boa]]></category>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/caller+id.html"><![CDATA[caller ID]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BAC</category>
		<category domain="tickers">BAC</category>
	</item>
	<item>
		<title><![CDATA[BT800 1.22.9999.9999 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=492021]]></link>
		<description><![CDATA[BT800]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sun, 07 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[DELL U2 in DFU - CSR Driver 1.21.0.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=492981]]></link>
		<description><![CDATA[DELL U2 in DFU - CSR Driver]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 17 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/dell+computer+corp..html"><![CDATA[Dell Computer Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">DELL</category>
		<category domain="tickers">DELL</category>
	</item>
	<item>
		<title><![CDATA[Critical steps for Web services]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1107-0.html?forumID=1&threadID=1240&messageID=24186&start=0]]></link>
		<description><![CDATA[Critical steps for Web servicesYou left out the CUSTOMER.Not to nit pick well ok maybe just a little but I think many companies are not seeing the bigger picture of how this filters down to the consumer.An example if I may.  My son had a Ford car and it...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 14 Jan 2004 10:01:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call centers]]></category>
		<category domain="http://updates.zdnet.com/tags/channel+management.html"><![CDATA[Channel management]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer relationship management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/.net.html"><![CDATA[.NET]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web services]]></category>
		<category domain="http://updates.zdnet.com/tags/ford+motor+co..html"><![CDATA[Ford Motor Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/csr.html"><![CDATA[CSR]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+.net.html"><![CDATA[Microsoft .NET]]></category>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/web+service.html"><![CDATA[Web service]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">F</category>
		<category domain="tickers">F</category>
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