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Complete, Scalable, and Secure Remote Control Software for IT Professionals

This white paper describes the key features and benefits of NetOp Remote Control. In particular it presents the security features that are available to prevent unauthorized access to data or resources, so you can use NetOp Remote Control software safely even across large networks. Protecting confidential information, such as business...

Tags: Software, NetOp Remote Control, CrossTec Corp., CrossTec NetOp, Sales Strategy, Sales Force Management, Tools & Techniques, Hacking, Marketing Research, Security, Sales, Management, Marketing

White papers 2005-02-01

Beyond Remote Control: Features That Are Taking Remote Control Capabilities to the Next Level of Network Management

The technology of remote control software enables a system administrator to connect directly to the desktop of an end user's computer for support call resolutions. Today, there are a large number of remote control applications available that all claim to have different unique capabilities. This white paper analyzes some of...

Tags: CrossTec Corp., Network, Network Management, Productivity, Networking

White papers 2004-12-03

Sarbanes-Oxley Act of 2002: Remote Control Software for a Compliant IT Infrastructure

The Sarbanes Oxley Act of 2002 SOX has put stringent regulations on the corporate governance, of publicly traded companies, to ensure the protection and validation of all financial data. As a result, corporate IT departments are turning to more secure products for network maintenance and end user support; such as...

Tags: Software, IT Infrastructure, Sarbanes-Oxley Act, CrossTec Corp., Information Technology, Sarbanes-Oxley, Regulatory Compliance, Regulations, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures

White papers 2004-12-01

HIPAA: Remote Access Compliancy

The Health Insurance Portability and Accountability Act of 1996 have many healthcare providers questioning the validity of their organization's compliancy. The law has a very broad impact over many operations of the healthcare industry. This white paper provides an analysis of current HIPAA regulations that are impacting the healthcare IT...

Tags: CrossTec Corp., Health Care, Law, Hipaa, Regulatory Compliance, Regulations, Vertical Industries, Benefits, Healthcare, Remote Access, Government, Human Resources, Policies And Procedures, Enterprise Software, Software

White papers 2004-12-01

NetOp Helps Leading Player in Russian Financial Sector Protect Profits and Increase Operating Efficiency

Established in 1991, Aton Capital has played a significant role in the development of Russia's financial industry since the Soviet era. The company was a founding member of the Moscow Stock Exchange and of the Association of Russian Stock Market Participants PAUFOR. They needed a secure, centrally managed remote access...

Tags: CrossTec Corp., CrossTec NetOp, Help Desk, Call Centers, Remote Access, It Operations

Case studies

Danfoss Uses NetOp to Solve Problems Faster

Danfoss is the world leader of refrigeration, air conditioning, heating, water, and motion controls. With an annual sales turnover in 2001 of nearly $2 billion and about 16,600 employees, it is also Denmark's largest industrial group. They required a remote control application with reboot capabilities and both web browser and...

Tags: CrossTec Corp., CrossTec NetOp, Danfoss, Remote Access, Sales Strategy, Web Browsers, Telecommunications, Sales Force Management, Sales, Internet

Case studies

NetOp Turns Up the Gas on Remote Control for Indian Gas Company

Mahanagar Gas Limited MGL was incorporated in 1995 to develop and distribute a natural gas network in the city of Mumbai formerly Bombay. A joint venture between the Gas Authority of India Limited GAIL and British Gas, the company now delivers this clean, efficient source of energy to more than...

Tags: CrossTec Corp., CrossTec NetOp, Remote Access, Telecommunications, Telecom & Utilities

Case studies

Improves Help Desk Service With NetOp Remote Control

McDonalds is the world's leading food service retailer with more than 30,000 restaurants in 119 countries serving 47 million customers each day. They needed a remote control application to remotely troubleshoot computers located at numerous outlet locations throughout Argentina. NetOp Remote Control software provided McDonalds with a secure means of...

Tags: NetOp Remote Control, CrossTec Corp., CrossTec NetOp, McDonalds, Help Desk, Call Centers, Retail, It Operations

Case studies

Additional Resources

Vista: Whose 'reality' do you believe?

Vista: Whose 'reality' do you believe?Microsoft Search sucks.Now they are hijacking your PC to gain search share. Vista, XP, and anything else Microsoft is leaving this organization at every chance.RE: Vista: Whose 'reality' do you believe?This studies almost alway fail to note that XP's business penetration was no better after...

Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Corp., Forrest

Discussion threads 2008-07-24

iCrash: Buggy apps tarnish iPhone 2.0 appeal

iCrash: Buggy apps tarnish iPhone 2.0 appealBut stability is supposed to be iPhone's strong suit?Hmm, guess not! A big "I told you so" to all those who made fun of WM's theoretical lack of stability even though mine have all worked flawlessly.[i]If you don’t have an Apple account you have...

Tags: Sales channel, Digital music, Apple iPhone, iPhone 2.0 appeal, iCrash, Buggy app, iPhone 2.0, Apple Inc.

Discussion threads 2008-07-21

Fastest-growing US web sites in May 2008

Apr-08 May-08 Growth, % Rank Total Internet : Total Audience 190,728 190,858 1 N/A Proflowers.com 1,301 5,453 319 200 Vonage Holdings Corp 2,202 4,832 119 227 Vlaze Media Networks, Inc. 4,021 7,162 78 153 Discovery.com Sites 8,800 15,473 76 62...

Tags: Web, InfoSpace Inc., Web Site, Internet, Web Site Development, Vertical Industries, Advertising & Promotion, Web Technology, Benefits, Healthcare, Channel Management, Enterprise Software, Software, Marketing, Human Resources, NB

Blog posts 2008-07-20

Yahoo may revisit News Corp if AOL dims: source

Yahoo is unlikely to get into a bidding war over AOL with Microsoft because Yahoo could instead renew talks over News Corp's Web properties. NEW YORK--Yahoo is unlikely to get into a bidding war over AOL with Microsoft because if Microsoft gets in the way, Yahoo could instead renew...

Tags: America Online Inc., Yahoo! Inc., Microsoft Corp., Microsoft-Icahn Proposal, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Reuters, Yahoo, Microsoft, Microhoo, merger, News Corps, AOL

News items 2008-07-18

New hybrid delivery security architecture

Secure Computing's Ken Rutsky tells how to integrate Software-as-a-Service SaaS, virtualization and appliance security offerings to let users get exactly what they want. “In the past, CIOs deployed their own self-contained application architectures on their own servers and storage systems. This old model is giving way to a hybrid...

Tags: Appliance, Software, Software-as-a-service, Platform, Information Technology, Advantage, Hardware, Model, Service, Architecture, Organization, Delivery Security Architecture, IT Security Professional, Delivery Platform, Software As A Service (SaaS), Tools & Techniques, Cloud Computing, Security, Emerging Technologies, Management, CIO, SaaS, virtualization, IT appliances, service delivery, IT management, Ken Rutsky, Secure Computing

News items 2008-07-16

How good is open source support?

How good is open source support?This why I do not want open source.I can never get help when I need it, and those that try to help have a very snobbish attitude, and like to say you are not learning because you do not want to learn.Well I can only...

Tags: Operating systems, open source, Linux

Discussion threads 2008-07-16

EMC connects the Iomega-Mozy storage dots

EMC is connecting two of its more recent acquisitions--Iomega and Berkeley Data Systems' Mozy online backup storage--to target small businesses and consumers. On Wednesday, EMC will roll out a storage bundle that includes Iomega's external hard drives with a software bundle that combines the Mozy online backup...

Tags: Iomega Corp., EMC Corp., Storage, Hardware, Larry Dignan

Blog posts 2008-07-15

Top US Web companies in May 2008

Parent Audience, 000 Time Per Person (hh:mm:ss) 1. Google 127,636 1:48:41 2. Microsoft 123,333 2:16:00 3. Yahoo! 115,605 3:13:23 4. Time Warner 107,778 3:24:16 5. News Corp. Online 79,058 1:45:31 6. eBay 66,240 1:46:12 7. InterActiveCorp...

Tags: Web, Channel Management, Marketing, NB

Blog posts 2008-07-15

Microsoft as the gate keeper of video analytics

Microsoft as the gate keeper of video analyticsNBC Olympics and TVTonic[b]Wavexpress to Provide Internet Video Download Service for NBC’s Coverage of the Beijing Olympic Games[/b]Free Service to Allow Media Center Users the Ability to Download Content During NBC’s Coverage of the Beijing Olympics, August 8-24, 2008http://www.tvtonic.com/news/?p=133NEW YORK - June 23,...

Tags: Media Center PCs, Corporate communications, Microsoft Corp., analytics, video, NBC, Wavexpress, NBC Olympic

Discussion threads 2008-07-14

News to know Monday

Notable headlines: Larry Dignan: Yahoo rejects latest Microsoft-Icahn proposal; Calls Microsoft 'erratic' WSJ: New Rejection from Yahoo Sets The Stage for Ugly Fight Dana Blankenhorn: We don't want you to talk, Mr. Ballmer Murdoch says News Corp, Yahoo tie-up very unlikely ...

Tags: Apple iPhone, Apple Inc., 3G, Cellular Phones, Wireless, Service-Oriented Architecture (SOA), Consumer Electronics, Personal Technology, Web Services, Enterprise Software, Software, sdiaz

Blog posts 2008-07-14

Murdoch says News Corp, Yahoo tie-up very unlikely

News Corp's Rupert Murdoch said it was "very unlikely" his company would be involved in any Yahoo transaction and said Yahoo and Microsoft would not end up with any deal. SUN VALLEY, IDAHO--News Corp's Rupert Murdoch said it was "very unlikely" his company would be involved in any Yahoo...

Tags: Yahoo! Inc., Rupert Murdoch, Microsoft Corp., Murdoch, Internet, Social Networking, Advertising & Promotion, Financial Accounting, Online Communications, Marketing, Finance, Reuters, Yahoo, News Corp., Microsoft, Microhoo, mergers

News items 2008-07-11

Did open source make Green go at VMWare?

Diane Green Greene has been shown the door at VMWare, the company she founded. Another victim of open source? Possibly. Ironically, Green Greene told our Dan Farber two years ago "the industry goes at Microsoft's cadence," and she's being replaced by a former Microsoft executive,...

Tags: VMware Inc., Diane Green Greene, Virtualization, Open Source, Hardware, Dana Blankenhorn

Blog posts 2008-07-08