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CRM-Express eSales 2009.11.3 (Windows)

A Contact, eSales and eMarketing Manager. CRM-Express e-Sales is the latest in CRM Customer Relationship Management software. CRM-Express can manage your marketing, customers, sales and orders. The application is now fully network enabled, multi-user and re-entrant. Allows for any number of users connecting simultaneously to an address book, calendar or...

Tags: Microsoft Windows, CRM, PGCSoft, CRM-Express e-Sales, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales

Software downloads 2009-11-24

Is your culture getting in the way of your IT success?

Many enterprise IT investments lead to healthy debates about the best architectural or application approaches - but often forgotten is the culture of an organization itself. Commentary - While any planned enterprise IT investment leads to healthy debates about the best architectural or application approaches, too often left out...

Tags: Job, Team, Information Technology, CRM, Advertising & Promotion, Team Management, Customer Relationship Management (CRM), Enterprise Software, Marketing, Management, Software, Panasonic Computer Solutions, IT management, culture, Jim King, Special to ZDNet, Jim King, Panasonic Computer Solutions, Special to ZDNet

News items 2009-11-23

Chatting (Not Chattering) About Salesforce - Part I

(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...

Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg

Blog posts 2009-11-23

CRM-Express Professional 2009.9.3 (Windows)

CRM Software CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, E-mail Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled....

Tags: Microsoft Windows, CRM, PGCSoft, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-11-23

CRM Association-Netherlands Rocks Het Huis!

I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...

Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-11-16

Intuit launches Customer Manager, a CRM tool targeted at small businesses

Intuit launches Customer Manager, a Quickbooks add-on that allows users to manage the customer information alongside their finances. by Sam Diaz

Tags: Intuit Inc., Small Business, Tool, CRM, Customer Relationship Management (CRM), Enterprise Software, Software, Sam Diaz

Blog posts 2009-11-16

Organic Social Networks, the Yankees and....Wha'? (UPDATE: WE WON OUR 27TH WORLD SERIES!)

Needless to say, being a Yankees fan of the entirely driven and committed sort, I'm biting every nail on my hands off and frankly, if I could reach my feet, would go at those nails too (Ugh.). I do that every time that the Yankees are in the playoffs or...

Tags: Facebook, Network, Twitter Inc., CRM, Games, Social Networking, Personal Technology, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-11-04

News to know: AT&T, Verizon; T-Mobile; Microsoft CRM; Win7; datacenters; Sony-Ericcson

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.: Sam Diaz: AT&T sues Verizon Wireless, calls map ad "misleading" but doesn't dispute accuracy Matthew Miller: T-Mobile experiences...

Tags: Apple iPhone, Google Inc., Data Center, Dana Gardner, Dana Blankenhorn, Verizon Communications Inc., Andrew Nusca, T-Mobile, AT&T Corp., Microsoft Corp., Matthew Miller, Microsoft CRM, Sam Diaz, CRM, Data Centers, Microsoft Windows 7, Smart Phones, Tools & Techniques, Storage, Hardware, Data Management, Operating Systems, Microsoft Windows, Software, Consumer Electronics, Personal Technology, Management

Blog posts 2009-11-04

Microsoft seeks to lure Salesforce, Oracle users with six months free of CRM Online

Even for free, why use junk? There are much better options.The slide in profit margins at Microsoft continues . . . . ImposterYou didn't say "baroque".

Tags: Microsoft Corp., Salesforce.com Inc., CRM, Oracle Corp.

Discussion threads 2009-11-03

Microsoft seeks to lure Salesforce, Oracle users with six months free of CRM Online

On the heels of yesterday's price cut for a number of Microsoft-hosted enterprise cloud service offerings, the company is introducing a "free for six months" deal, in the hopes of attracting Salesforce.com and Oracle CRM On Demand users. by Mary Jo Foley

Tags: Salesforce.com Inc., Oracle Corp., Microsoft Corp., CRM, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software, Mary Jo Foley

Blog posts 2009-11-03

Challenging the economic downturn

HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT CRM TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for protecting business and sustaining growth through the downturn

Tags: Vodafone Group Plc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers 2009-11-01

Intel Provides Solid Backbone for e-commerce, CRM and Network

Stork Craft Manufacturing Inc. is an industry leader in the design, manufacture and distribution of juvenile furniture products through its brands Stork Craft Furniture, Ragazzi Fine Furniture, Status Commercial Furniture and Canwood Furniture, which are sold in North America through leading retailers such as WalMart, Amazon, BabysRUs, Target and Sears;...

Tags: Backbone, Network, Intel Xeon, Intel Corp., E-business, CRM, Servers, Processors, Hardware, Semiconductors, Components

Case studies 2009-10-30

CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?

Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline and to have better market insight. But few companies realize these goals. After going through some of the academic...

Tags: Business Intelligence, Information Technology, IT Investment, Benefit, ERP, CRM, R3Now.com, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales Strategy, Marketing, Software, Sales

White papers 2009-10-22

Finally! A Three-Cornered Consulting Service for Enterprise 2.0

Managing Change is the Biggest Challenge for Enterprise 2.0 & Social MediaGreat post Paul- and agreed that congrats are in order. What is often missed in deploying new technologies or old standards is the degree to which it changes how people do their job, what their daily life looks like-...

Tags: Customer relationship management (CRM), Leadership, Enterprise software, Dion, Managing Change, Enterprise 2.0, CRM

Discussion threads 2009-10-21

Going commando: Four signs of CRM failure

Snake oil salesmen[i]Should you become the exit champion who calls out warning signs of a CRM effort in jeopardy?[/i]If you wait until you see warning signs, you've already lost. Every CRM and SOA project I've been involved in the seeds of destruction were sown way before the project ever...

Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM

Discussion threads 2009-10-20

Going commando: Four signs of CRM failure

CRM failure remains a significant problem in many organizations. Here are four signs of CRM danger you should watch for. by Michael Krigsman

Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Michael Krigsman

Blog posts 2009-10-19

Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head

I am almost always in awe of Oracle OpenWorld.  The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees?  Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...

Tags: Oracle Corp., Siebel Systems Inc., CRM, Anthony Lye, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-10-14

DARGO Business Contact Manager 1.0 (Windows)

If you use salesman to contact your potential customers, DARGO Business Contact Manager will raise effectiveness in achieving your goals. You may conclude that customer relationship management software CRM software is not suitable solution for your company at the moment. DARGO BCM solution enables business information storage, quick access to...

Tags: Microsoft Windows, CRM, DARGO Business Solutions, DARGO BCM Solution, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Tools & Techniques, Advertising & Promotion, Enterprise Software, Sales, Software, Management, Marketing

Software downloads 2009-10-12

Salesforce.com Plays In the Enterprise - Again

Thoughts from a Sage ERP/CRM business partnerIf Salesforce did it once with CRM, then who is to say that they can't do it again with accounting. I'm not counting them out.At this point FinaincalForce is strictly a financial accounting package. Sage, Microsoft, and Intuit all have established modules that...

Tags: Sales force management, Enterprise software, Salesforce.com Inc., Sage

Discussion threads 2009-10-08

CRM failure: A virtual town hall discussion and podcast

Today’s IT failures town hall discussion brought together CRM analysts, sales experts, and IT practitioners to discuss why CRM projects do not achieve planned results and how to improve these projects. by Michael Krigsman

Tags: Podcast, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Marketing, Software, Sales, Michael Krigsman

Blog posts 2009-10-07