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- Hyro Asia Improves Its Profile, Gets Closer to Top Accounts With Integrated CRM System
- A wholly-owned subsidiary of Australian Securities Exchange-listed Hyro Limited, Hyro Asia develops and implements digital services for use across multiple channels including online, mobile, and interactive television. Hyro Asia deployed a packaged CRM solution to better dissect its revenue stream and identify customers that were unprofitable. Hyro Asia moved away...
- Tags: CRM System, Oracle Corp., CRM, Hyro Asia, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies 2009-09-01
- CRM System Streamlines Sales Process for Electrical Services Provider
- Norfolk Electrical & Communications (E&C) is a division of Norfolk Group Limited, a building and engineering services provider based in Australia and New Zealand. The division acts as an electrical contractor for on major construction sites, including commercial property, mine site and railway infrastructure projects. With a widely distributed workforce...
- Tags: CRM System, Division, Microsoft Corp., Sales Process, CRM, Norfolk Electrical & Communications, Sales Strategy, Sales Force Management, Sales
- Case studies 2009-09-01
- JumpBox for the SugarCRM 4.5.x CRM System 1.1.5 (Windows)
- SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. Deploying an...
- Tags: CRM System, Microsoft Windows, SugarCRM, CRM, JumpBox, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Open Source, Software, Marketing
- Software downloads 2009-08-21
- Jaffer Business Systems Cuts Service Delivery Time to Customers by 25% Using CRM System
- In 1982, Jaffer Brothers established Jaffer Business Systems to provide information technology solutions to client companies. With clients increasingly demanding the ability to slice, dice, and segment customers by parameters such as geographical location and turnover, Jaffer Business Systems realized it had to build its internal expertise in Customer Relationship...
- Tags: CRM System, Customers Ltd., Oracle Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies 2009-07-01
- Bangkok Dusit Medical Services Reduces Transaction Costs by 50% With CRM System
- BDMS' Bangkok Hospital Medical Center is its primary facility for internal medicine, pediatrics, and general surgery and houses numerous specialized centers. Customer tracking and retention is crucial in helping BDMS' hospitals stay in front in Thailand's competitive healthcare industry. As BDMS strives to offer the best healthcare, it requires a...
- Tags: CRM System, Patient, Oracle Corp., Health Care, CRM, BDMS, Vertical Industries, Healthcare, Benefits, Customer Relationship Management (CRM), Enterprise Software, Human Resources, Software
- Case studies 2009-07-01
- Solomon Systech Reduces Project Delivery Times by 50% With Integrated CRM System
- Solomon Systech company relied on data in Microsoft Excel to track the progress of various projects and generate reports. In addition to Microsoft Excel, they were using e-mail, project sheets, and the telephone, which meant there was too much information to synchronize. Solomon Systech turned to Oracle CRM On Demand...
- Tags: CRM System, Oracle Corp., CRM, Solomon Systech, Microsoft Excel, Customer Relationship Management (CRM), Advertising & Promotion, Microsoft Office, Enterprise Software, Office Suites, Software, Marketing
- Case studies 2009-04-01
- Wyeth UK Gains Single Customer View and Drives Customer Focus With Companywide CRM System
- Wyeth wanted to become the most customer-oriented healthcare company in the United Kingdom within three years and move from a product-oriented approach to a customer-oriented approach to better manage customer relationships with organizations such as the National Health Service. The challenge was to provide a comprehensive, single view of all...
- Tags: Wyeth, CRM System, Oracle Corp., CRM, 3G, Customer Relationship Management (CRM), Enterprise Software, Cellular Phones, Consumer Electronics, Personal Technology, Software
- Case studies 2009-04-01
- Transforming CRM: 10 Tactics for Improving Revenue and ROI Now
- Until people have intelligent marketing automation with actionable triggers to qualify leads and detect movement towards a buying decision, the CRM system is a very fancy database. In today's fast-paced marketplace where buyers are now more in control than ever, communications must support the buying process to improve top- and...
- Tags: Revenue, CRM System, ROI, CRM, Engagement Systems, Marketing Automation Solution, Marketing Research, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Marketing, Software
- White papers 2009-02-10
- JumpBox for the SugarCRM 5.x CRM System 1.1.9 (Mac)
- SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. It requires...
- Tags: CRM System, Apple Macintosh, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Backups, Enterprise Software, Open Source, Software, Marketing
- Software downloads 2009-01-26
- Education Software Company Uses Enhanced CRM System to Offer Customers Choices
- CourseMax provides student registrations, instructor bookings, and classroom and equipment reservations software for the education and training services market. CourseMax is an independent software vendor that specializes in online software solutions for the education and training services market. With Microsoft Dynamics 4.0 software, CourseMax can now provide its product suite...
- Tags: Education, Software, CRM System, Microsoft Corp., Training, CRM, CourseMax, Workforce Management, Training And Certification, Tools & Techniques, Human Resources, Management
- Case studies 2009-01-21
- JumpBox for the SugarCRM 5.x CRM System 1.1.9 (Windows)
- SugarCRM is the market-leading, commercial Open Source customer relationship management CRM application. SugarCRM's Open Source architecture easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. For a small business the JumpBox for SugarCRM can be a huge time and expense saver. It requires...
- Tags: CRM System, Microsoft Windows, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Backups, Enterprise Software, Open Source, Software, Marketing
- Software downloads 2009-01-06
- CRM 2009 Forecast - Part 1 -Sticking My Neck Out
- CRM 2009 Forecast - Part 1 -Sticking My Neck OutSocial CRMPaul – enjoyed catching up yesterday. Traditional CRM is certainly evolving to address shifts in consumer expectations and this will continue as the bar for delivering great customer experiences continues to rise. An organization that isn't thinking, at least at...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM system
- Discussion threads 2008-11-25
- Sophisticated Customer Relationship Collaboration with MindTouch & SnapLogic
- In another sign of the continuing maturity of Enterprise 2.0 technologies, open source social enterprise collaboration vendor MindTouch and open source data integration framework company SnapLogic announce a new partnership today. SnapLogic have a terrific reputation in the open source data integration world, linking (with 'pipelines') ...
- Tags: CRM System, Customer Intelligence, Open Source, CRM, Customer Relationship Management (CRM), Wiki, Advertising & Promotion, Software As A Service (SaaS), Collaboration, Groupware, Enterprise Software, Software, Online Communications, Marketing, Emerging Technologies, Oliver Marks
- Blog posts 2008-09-16
- Hanjin Shipping Uncovers Sales Opportunities With New CRM System
- Since its foundation in 1977, Hanjin Shipping has grown into a global transportation and logistics company ranked in the world's top ten. In 2007, Hanjin Shipping celebrated its 30th anniversary and launched its vision for the next 10 years. As part of its Vision 2017 initiative, the company made a...
- Tags: CRM System, Customer Service, Oracle Corp., Vision, CRM, Sales Strategy, Customer Relationship Management (CRM), Product Marketing, Supply Chain, Transportation, Sales Force Management, Advertising & Promotion, Strategy, Enterprise Software, Sales, Software, Marketing, Business Operations, Management
- Case studies 2008-07-01
- Junk Removal Service Finds Gold With Microsoft Dynamics CRM Online
- 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company managers evaluated five CRM systems and selected Microsoft Dynamics CRM Online. The company will customize the application to include best practices. Moreover, the tool will...
- Tags: Microsoft Dynamics, CRM System, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies 2008-05-02
- Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent
- For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed information about the candidates. Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore...
- Tags: Microsoft Dynamics, CRM System, Microsoft Dynamics CRM, Microsoft Corp., CRM, Candidate, Microsoft Outlook, Microsoft Office, Groupware, Customer Relationship Management (CRM), Enterprise Software, Office Suites, Software
- Case studies 2008-04-18
- Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
- 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company managers evaluated five CRM systems and selected Microsoft Dynamics CRM Online. The company will customize the application to include best practices. Moreover, the tool will...
- Tags: Microsoft Dynamics, CRM System, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies 2008-04-01
- ContactGrabber Personal Edition 2.4 (Windows)
- ContactGrabberPE is aimed to Grab Contacts and Addresses into your addressbook with a click. Use ContactGrabberPE for saving Leads & Contacts with one mouseclick from e-mails, Web sites or other text documents. ContactGrabberPE works with Outlook and OutlookExpress. ContactGrabber analyses the adressess and transfers the formatted data to CRM systems....
- Tags: CRM System, IBS-Quadrat, ContactGrabber, ContactGrabberPE, Customer Relationship Management (CRM), Microsoft Windows, Microsoft Outlook, E-mail, Web Site Development, Enterprise Software, Advertising & Promotion, Software, Operating Systems, Microsoft Office, Office Suites, Online Communications, Internet, Marketing
- Software downloads 2007-11-15
- New CRM System Helps Microsoft Increase Sales Efficiency, Improve Customer View
- Today's sales organization need software solutions that allow them to understand their customers and prospects, streamline the sales process, and report effectively on sales activities. Microsoft Corp., the world's largest software company, recently began rolling out Microsoft Dynamics CRM, a flexible and easy-to-use Customer Relationship Management CRM system to many...
- Tags: CRM System, Sales Activity, Microsoft Corp., CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software
- Case studies 2007-07-18
- The ABCs of Choosing a CRM System
- CRM is a valuable tool, but can be complicated to choose and implement. Is there a secret to choosing and implementing a CRM system for your business? The reality is that choosing a CRM system doesn't have to be a complicated process. There is a way of finding the right...
- Tags: CRM System, ABC Inc., CRM, VendorGuru.com, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2007-02-05
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