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ZDNet Resources
- ContactGrabber Personal Edition (exe)
- ContactGrabberPE is aimed to Grab Contacts and Addresses into your addressbook with a click. Use ContactGrabberPE for saving Leads & Contacts with one mouseclick from e-mails, Web sites or other text documents. ContactGrabberPE works with Outlook and OutlookExpress. ContactGrabber analyses the adressess and transfers the formatted data to CRM systems....
- Tags: CRM System, ContactGrabber, ContactGrabberPE, Customer Relationship Management (CRM), Microsoft Outlook, E-mail, Web Site Development, Enterprise Software, Advertising & Promotion, Microsoft Office, Software, Office Suites, Online Communications, Internet, Marketing
- Software downloads 2007-11-15
- FileMaker Pro (0v1R1_trial_win)
- FileMaker Pro 9 is a database software that helps you manage people, projects, assets the easy way. Its powerful database and award-winning design help you work faster and securely share information with Windows users over a network, across the Web, and with popular formats like Microsoft, Excel, Adobe, PDF and...
- Tags: Asset management, Databases, Customer relationship management (CRM), Filemaker Inc., FileMaker Pro, Adobe PDF, CRM system, asset, database software, database, SQL, CRM, photograph, Web, network, software
- Software downloads 2007-08-16
- New crm system Helps Microsoft Increase Sales Efficiency, Improve Customer View
- Today's sales organization need software solutions that allow them to understand their customers and prospects, streamline the sales process, and report effectively on sales activities. Microsoft Corp., the world's largest software company, recently began rolling out Microsoft Dynamics CRM, a flexible and easy-to-use Customer Relationship Management CRM system to many...
- Tags: CRM System, Sales Activity, Microsoft Corp., CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Sales, Software
- Case studies 2007-07-18
- Igoodsoft crm system(SQL Server version) (exe)
- Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System CRM.Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality. It can manage your marketing, customers, suppliers, purchase, sales and orders. What you see is what you...
- Tags: CRM System, Microsoft SQL Server, Server, CRM, Igoodsoft CRM System, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Databases, Software, Marketing, Data Management
- Software downloads 2007-02-26
- The ABCs of Choosing a crm system
- CRM is a valuable tool, but can be complicated to choose and implement. Is there a secret to choosing and implementing a CRM system for your business? The reality is that choosing a CRM system doesn't have to be a complicated process. There is a way of finding the right...
- Tags: CRM System, ABC Inc., CRM, VendorGuru.com, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2007-02-05
- 7 Penny Pinching Ways to Make Money From Your crm system
- Can a CRM Customer Relationship Management system really create profits for a company? A lot of people don't think so - over the years the media has reported quite a few companies both big and small that have tossed a significant amount of dollars down the drain on these kinds...
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-12-19
- Introduction to CRM Sales Force Automation
- CRM system is the vehicle for sales force automation. By investing in an online CRM system, it can bring the sales, marketing, support and even back-end business lines under one umbrella. As an enterprise business solution, on-demand CRM is cost efficient, and requires reasonable investment in terms of training to...
- Tags: CRM System, CRM, Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Sales, Software, Marketing
- White papers 2006-09-01
- How to Ensure a Successful ITIL Implementation - Part II
- This paper explains how to increase participation, what it takes to gain agreement on the many factors involved in project success, the most optimum arrangement of resources, and the best checks and balances to build in. IT, however, failed to appreciate that a major portion of customer contact came via...
- Tags: CRM System, Jupitermedia Corp., CRM, E-mail, Customer Relationship Management (CRM), ITIL, Enterprise Software, Advertising & Promotion, Online Communications, Software, It Services, Marketing
- White papers 2006-08-25
- Towards a Definition of a crm system Life-Cycle
- In recent years, the interest on research in Customer Relationship Management CRM systems has grown notoriously. Many authors have made individual proposals of interesting topics to be researched around CRM systems, but no overarching research agenda has yet been proposed. Based upon a recent research literature review that have undertaken,...
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-07-06
- You Know Your crm system is Screwed Up When.....
- You Know Your CRM System is Screwed Up When.....Big e-gulpCompanies who jump on the CRM bandwagon thinking it's going to be a walk in the park usually hit the wall.CRM implementations should be considered long term initiatives instead of one-shot deals.Companies are organic and change constantly. The problem with CRM...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM system
- Discussion threads 2006-05-24
- You Know Your crm system is Screwed Up When.....
- High-touch CRM can bring a lot of benefits to companies that want to reach out to customers with that personal touch, even in otherwise impersonal businesses like high-tech retail. But implementing the system correctly is often harder than it looks, at least to judge by the email I got from...
- Tags: Epson, CRM
- Blog posts 2006-05-05
- How to Select a crm system: Nine Factors to Consider When Evaluating CRM
- Customer Relationship Management CRM has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers. Those who are not yet using it are missing a key competitive advantage and losing new and repeat business....
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-02-03
- Productivity Tips for Pivotal Sales: Making a crm system More Helpful for End Users
- For many sales teams today, a Customer Relationship Management CRM system provides the resources they need to do their jobs. A CRM system serves several functions: it acts as a repository for product information, it streamlines the sales process, it enables salespeople to collaborate, and it acts as a gateway...
- Tags: CRM System, CDC Software, Pivotal Corp., CRM, Customer Relationship Management (CRM), Sales Strategy, Advertising & Promotion, Enterprise Software, Software, Sales, Marketing
- White papers 2005-10-01
- Link crm systems to Business Processes
- Most CRM systems focus on customer interactions, either outbound or inbound requests made by the client. However, cross-sell opportunities are most prevalent and profitable when they occur naturally, on the basis of life occurrences or as a result of customer initiated transactions. Today's CRM systems often rely on employees to...
- Tags: Business Process, CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2005-07-01
- The Future of CRM: Intelligent Systems Empowering Sales
- Competitive businesses are now adopting a new breed of CRM systems that infuse accurate and timely information from business information providers within traditional CRM systems. As a result, companies are leveraging the full potential of CRM technology in meeting their sales and prospecting objectives. CRM systems have evolved from information...
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Sales Strategy, Advertising & Promotion, Enterprise Software, Software, Sales, Marketing
- White papers 2005-06-20
- IS crm system (exe)
- IS CRM System is On-Demand Small Business Customer Relationship Management SystemCRM. Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality. What you see is what you get. It supports multi-user and access control. It supports most of...
- Tags: CRM System, CRM, IS CRM System, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Databases, Software, Marketing, Data Management
- Software downloads 2005-05-27
- Braathens's Implements Integrated crm system in Only 75 Days
- Braathens ASA is an airline company in Norway. Braathens's success as an airline is based on strong marketing - telephone, internet, and direct marketing - to continually grow its customer base. It became clear though, that a more customer-focused marketing activity would bring dividends in terms of efficiency, effectiveness and...
- Tags: CRM System, Oracle Corp., Marketing Activity, CRM, Braathens, Braathens ASA, Marketing Research, Enterprise Software, Marketing, Software
- Case studies
- A Reality Check: Is your crm system Being Used?
- The new CRM suite is installed, but will anyone use it? According to the experts and employees in these Experience Edge interviews, getting end-users to accept the software can be tough, but the benefits far outweigh the challenges.
- Tags: CRM System, CRM, CRM Suite, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts
- Ticket Deploys Integrated ERP and crm system, Achieves Productivity Gains and Cost Savings of US$19 Million Over 5 Years
- Ticket develops and manages innovative ways for companies and public institutions to win the loyalty of their employees and increase their productivity. Ticket launched a major overhaul of its business systems in 2001, replacing the company's legacy systems with an Oracle-based enterprise resource planning ERP solution. The company implemented Oracle...
- Tags: CRM System, Oracle Corp., Financial, ERP, CRM, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Financial Accounting, Enterprise Software, Software, Finance
- Case studies
- Superior Industries Outgrows Salesforce.com and Saves $100,000 With SugarCRM
- Founded in 1972, Superior Industries designs and fabricates a full line of conveying equipment, telescoping conveyors, feed systems, & portable screening plants for industrial manufacturers. In 2005, Superior management reviewed the return on investment they were receiving from their CRM service, provided by Salesforce.com, and decided to reevaluate their approach....
- Tags: Salesforce.com Inc., CRM System, Industry, SugarCRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
White Papers and Webcasts
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
