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CRM Playaz: Episode #2: Twitterspeak; Plagiarism Just Doesn’t Go Away

CRM Playaz: Episode #2: Twitterspeak; Plagiarism Just Doesn’t Go AwayAnother Excellent Episode, You Guys Are Naturals At This!Brent and Paul,I really liked your discussion of Twitterspeak, very entertaining. Thanks for mentioning me too, and I hope LaFarce issues a public apology. Out of respect for you as a writer...

Tags: Advertising & Promotion, Customer relationship management (CRM), Twitterspeak, CRM Playaz, Plagiarism, CRM

Discussion threads 2009-02-17

Additional Resources

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

News to know: Facebook; Psystar Chapter 11; Intel; Twitter API; Nokia's Ovi Store

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Facebook snares $200 million investment from Russian investor Adrian Kingsley-Hughes: Psystar files for Chapter 11 bankruptcy...

Tags: Facebook, Larry Dignan, Nokia Corp., API, Mary Jo Foley, Microsoft Corp., Adrian Kingsley-Hughes, Twitter, Intel Corp., Microsoft Windows, Microsoft Windows XP Service Pack 2, Microsoft Windows Server 2008, Netbooks, Nettops & MIDs, Operational Planning, Operating Systems, Software, Hardware, Business Operations, Sam Diaz

Blog posts 2009-05-27

CRM Playaz Episode #9: SAP, Sage, Serious, Merry, Eat, Drink, Bling

CRM Playaz Episode #9 Welcome to CRM Playaz Episode #9.  Yeah, we're still in business.  This episode, even with no C-Level Smackdown (#10 will have one. Guest is ready to rock) will warm the cockles of your heart - for those of you over 50, you might...

Tags: Beverage, SAP AG, Episode, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-05-26

News to know: University iPhones; Salesforce; Windows 7; Kindle app; DOJ

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Forget the Kindle; University "requires" iPhone Christopher Dawson: Mandatory iPhones at UM worth a bit of...

Tags: Salesforce.com Inc., Apple iPhone, Larry Dignan, Microsoft Windows 7, Dana Blankenhorn, Andrew Nusca, Mary Jo Foley, U.S. Department Of Justice, Sam Diaz, Microsoft Windows, Smart Phones, Netbooks, Nettops & MIDs, Engineering, Handhelds, Operating Systems, Software, Consumer Electronics, Personal Technology, Hardware

Blog posts 2009-05-12

CRM Playaz Episode #8: Kindle DX, XXX Rated, C-Level Smackdown RightNow's Greg G.; and Twibes?

CRM Playaz Episode #8: Kindle DX, XXX Rated, C-Level Smackdown RightNow's Greg G.; and Twibes?Sex 2.0You guys sound like ignorant schoolboys. Too bad you are so repressed that just seeing the word sex makes you get stupid.CRM for Sex Workers at Sex 2.0Thanks for mentioning my session, although I'm not...

Tags: Customer relationship management (CRM), Advertising & Promotion, Podcasts, Enterprise software, CRM, Sex 2.0, XXX-rated, Twibes, C-Level Smackdown RightNow, CRM Playaz Episode #8

Discussion threads 2009-05-11

CRM Playaz Episode #8: Kindle DX, C-Level Smackdown RightNow's Greg G.; and Twibes?

CRM Playaz Episode #8 We are back again.  Still posting it here on ZDNET.  This is one of our best shows ever because of the C-Level smackdown. We talk about the Kindle DX which stands for...you'll hear. But we get something...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Management, Marketing, Paul Greenberg, Software, Strategy

Blog posts 2009-05-11

News to know: Windows 7; RIM; Botnet hijack; Amazon

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Ed Bott: What to expect from Windows 7. Gallery right Mary Jo Foley: So many Microsoft codenames, so little time... The...

Tags: Research In Motion Ltd., Microsoft Windows 7, Antitrust, AT&T Corp., Amazon.com Inc., Amazon Kindle, Microsoft Windows, Corporate Law, Security, Operating Systems, Software, Business Operations, Larry Dignan

Blog posts 2009-05-05

CRM Playaz Episode #7 - Short, Sweet, Sage, SAP, See-are-em, & End of Maintenance -- or Days

CRM Playaz Episode #7 This episode is our shortest and maybe the sweetest we've ever done because of all the s's in it. Brent and I riff on pretty much all of life and upcoming events in the world of CRM including Sage Insights 2009 and SAP's...

Tags: SAP AG, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-05-04

News to know: Oracle-Sun, IBM, Apple ads, Windows 7

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Complete coverage of Oracle-Sun news: Larry Dignan: Oracle buys Sun; Now owns Java; Becomes a hardware player ...

Tags: Larry Dignan, Advertisement, Oracle Corp., Microsoft Windows 7, Sun Microsystems Inc., Apple Inc., IBM Corp., Netbooks, Nettops & MIDs, Microsoft Windows, Open Source, Hardware, Operating Systems, Software, Sam Diaz

Blog posts 2009-04-21

CRM Playaz Episode #6: Enterprise Tech Poll - Hmmm; Garbled Lingo; First C-Level Smackdown & Twidiocy Celebrity HOF Inducts Third "Member"

CRM Playaz Episode #6 I suppose I should be covering Oracle's acquisition of Sun but I think that ZDNET blogger Larry Dignan does the seminal job on it here so read it here.  I'm putting up the next episode of CRM Playaz, which very soon will be...

Tags: Episode, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-04-20

News to know: StumbleUpon; Facebook Apps; Satyam; Steve Jobs

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: eBay starts undoing bad acquisitions: Sets StumbleUpon free Andrew Nusca: Top Facebook applications see 25% drop in...

Tags: Steve Jobs, Facebook, Larry Dignan, Satyam, Apple Inc., StumbleUpon, Netbook, Netbooks, Nettops & MIDs, 3G, Hardware, Cellular Phones, Consumer Electronics, Personal Technology, Sam Diaz

Blog posts 2009-04-14

CRM Playaz Episode #5: Social Media for Closers? Nooo; Wiki Prices Up, Customer Experience Down; Celeb Twidiocy

Okay, all. Here's Episode #5 CRM Playaz Episode #5 Brent and I not only start on the baseball season, but we do some preliminary stuff including talking about his webinar on the use of social media tools at Hubspot, which, incidentally is the Playaz...

Tags: Social Media, Customer Experience, CRM, Wiki, Online Communications, Paul Greenberg

Blog posts 2009-04-13

News to know: IBM-Sun; RIM, Web 2.0; CTIA; Facebook; iPhone

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: IBM-Sun deal nears finish line; Antitrust worries just starting Sam Diaz: RIM delivers solid Q4 on BlackBerry...

Tags: Apple iPhone, Web, Facebook, Research In Motion Ltd., Larry Dignan, Sun Microsystems Inc., Microsoft Corp., Sam Diaz, CTIA, IBM Corp., Web 2.0, Open Source, Internet

Blog posts 2009-04-03

CRM Playaz Episode #4: Social & CRM Mavens "Punditize" About Social CRM; Coolest Names

CRM Playaz Episode #4: Social & CRM Mavens "Punditize" About Social CRM; Coolest NamesPlayaz #4Great show, Paul (and Brent, 'cos I know he's reading this). I think you're right that the social folks can probably out-dance the CRM people. I know my best move is one I call "leaving the...

Tags: Advertising & Promotion, Customer relationship management (CRM), CRM, CRM Mavens, Punditize, CRM Playaz Episode

Discussion threads 2009-04-02

CRM Playaz Episode #4: Social & CRM Mavens "Punditize" About Social CRM; Coolest Names

CRM Playaz Episode #4 We're getting better and moving faster - despite the fact that I'm holding up the phone to my PC for the music.  This time around these are Creative Commons licenses so you'll see the attribution at the end of this posting.  Coolest music...

Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-04-02

News to know: IBM, Open Cloud Manifesto, Web 2.0 Expo, Conficker, Microsoft ad

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: IBM revamps server lineup based on Intel's Nehalem Larry Dignan: Can you have an Open Cloud Manifesto...

Tags: Apple iPhone, Web, Larry Dignan, Dell Computer Corp., Advertisement, Amazon.com Inc., Microsoft Corp., Matthew Miller, IBM Corp., Web 2.0, Strategy, Internet, Management, Sam Diaz

Blog posts 2009-03-30

CRM Playaz Episode #3: Twitter Hall of Shame; Customer Service - Sometimes It Hurts

CRM Playaz Episode #3 Okay, here's the latest.  We're working it and working on it at the same time. But for better or worse, the latest episode of CRM Playaz (that would be #3) which we recorded about a week and a half ago, static notwithstanding.  We...

Tags: Customer Service, Twitter, CRM, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing, Paul Greenberg

Blog posts 2009-03-27

News to know: RIM, Facebook TOS, Apple-Adobe, Android

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily.  For continuous updates see BNET’s around-the-Web tech coverage Andrew Nusca: SEC charges RIM, 4 senior execs with stock option backdating Sam Diaz: Facebook's TOS debacle: Be upset...

Tags: Adobe Systems Inc., Facebook, Research In Motion Ltd., Larry Dignan, Mobile, Dana Blankenhorn, Apple Inc., Microsoft Corp., Sam Diaz, Advertising & Promotion, Smart Phones, Marketing, Consumer Electronics, Personal Technology

Blog posts 2009-02-18

CRM Playaz: Episode #2: Twitterspeak; Plagiarism Just Doesn't Go Away

Oddly, to us, at least, Brent Leary and I got a great response to episode #1 of CRM Playaz.  Its actually become my top rated blog posting here ever. Well, that inspired us, and we were doubly inspired when Rand Schulman, industry veteran, raconteur and Chief Marketing...

Tags: Episode, CRM, Twitterspeak, Public Relations, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Corporate Communications, Software, Paul Greenberg

Blog posts 2009-02-17