crm online

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Microsoft seeks to lure Salesforce, Oracle users with six months free of CRM Online

Even for free, why use junk? There are much better options.The slide in profit margins at Microsoft continues . . . . ImposterYou didn't say "baroque".

Tags: Microsoft Corp., Salesforce.com Inc., CRM, Oracle Corp.

Discussion threads 2009-11-03

Microsoft CRM Online: not so sharp

Microsoft CRM Online: not so sharpDisclosure?[i]But I can't agree with Josh Greenbaum's assertion last week that the product is going to be a big challenge for Salesforce.com this year [disclosure: Salesforce.com is a client].[/i]I'm afraid your whole post is compromised. What is the value of your opinion of your...

Tags: Sales force management, Tools & Techniques, Customer relationship management (CRM), Enterprise software, Microsoft CRM, razor, Microsoft Corp., CRM Online, Salesforce.com Inc., software, razor blade, CRM

Discussion threads 2008-04-22

Microsoft to rebrand 'CRM Live' as 'CRM Online'

Microsoft to rebrand 'CRM Live' as 'CRM Online'bye bye crm livehttp://channelmarker.blogs.techtarget.com/2008/03/27/buh-bye-crm-live/RE: Microsoft to rebrand 'CRM Live' as 'CRM Online'I wonder if they've discussed this move with CRM Real Estate Services:www.crmonline.com

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Microsoft Corp., CRM, CRM Online, CRM Live

Discussion threads 2008-03-27

Additional Resources

Arguing About the Collaboration Toolkit: Cisco's Enterprise Collaboration Platform

In the aftermath of last week's San Francisco Enterprise 2.0 conference there's been some lively debate about what constitutes '2.0', including some great comments on my previous post. Meanwhile Cisco have literally just announced their Enterprise Collaboration Platform, which will be broad set...

Tags: Collaboration, Enterprise 2.0, Cisco Systems Inc., Tool, Productivity, Oliver Marks

Blog posts 2009-11-08

News to know: AT&T, Verizon; T-Mobile; Microsoft CRM; Win7; datacenters; Sony-Ericcson

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.: Sam Diaz: AT&T sues Verizon Wireless, calls map ad "misleading" but doesn't dispute accuracy Matthew Miller: T-Mobile experiences...

Tags: Apple iPhone, Google Inc., Data Center, Dana Gardner, Dana Blankenhorn, Verizon Communications Inc., Andrew Nusca, T-Mobile, AT&T Corp., Microsoft Corp., Matthew Miller, Microsoft CRM, Sam Diaz, CRM, Data Centers, Microsoft Windows 7, Smart Phones, Tools & Techniques, Storage, Hardware, Data Management, Operating Systems, Microsoft Windows, Software, Consumer Electronics, Personal Technology, Management

Blog posts 2009-11-04

Microsoft seeks to lure Salesforce, Oracle users with six months free of CRM Online

On the heels of yesterday's price cut for a number of Microsoft-hosted enterprise cloud service offerings, the company is introducing a "free for six months" deal, in the hopes of attracting Salesforce.com and Oracle CRM On Demand users. by Mary Jo Foley

Tags: Salesforce.com Inc., Oracle Corp., Microsoft Corp., CRM, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software, Mary Jo Foley

Blog posts 2009-11-03

Salesforce, Adobe bring Flash to Force.com

Businesses who have already taken the plunge into the Salesforce cloud will find something new this morning: Adobe Flash. The two companies today announced an alliance that brings the power of the Adobe Flash platform to the Salesforce's Force.com, where developers build - and many times share...

Tags: Salesforce.com Inc., Developer, Adobe Systems Inc., Force.com, Sales Force Management, Sales, Sam Diaz

Blog posts 2009-10-26

Print and online ad revenues plunge at New York Times Co.

Their losses will continue, and it's not because of a bad economyThe company said that there was some sign of an improving economy and that fourth quarter losses should be lower than in the most recent quarter.That's some good spin. However, their losses and that of the MSM started...

Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, online advertising, New York Times Co., advertisement

Discussion threads 2009-10-23

News to know: Google; CTIA; Microsoft; Apple

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Larry Dignan: FBI's 'Operation Phish Phry' snares nearly 100 people Sam Diaz:Mobile VoIP services no longer taboo, following AT&T...

Tags: Google Inc., Larry Dignan, Mobile, AT&T Corp., Apple Inc., Microsoft Corp., Web Browser, CTIA, Data Centers, Cellular Phones, Web Browsers, Podcasts, Tablets, Storage, Hardware, Data Management, Consumer Electronics, Personal Technology, Internet, Notebooks & Tablets

Blog posts 2009-10-08

News to know: AT&T; Apple; Google; Verizon; Microsoft

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Dancho Danchev: Weak passwords dominate statistics for Hotmail's phishing scheme leak Larry Dignan: The Android army: Verizon Wireless, Google...

Tags: Google Inc., Microsoft Windows Mobile, Verizon Communications Inc., AT&T Corp., Apple Inc., Microsoft Corp., Wireless, Wireless Coverage Data, Microsoft Windows, Mobile Operating Systems, Operating Systems, Microsoft Windows 7, Wireless And Mobility, Handhelds, Wi-Fi, Mobile Applications, Software, Hardware, Larry Dignan

Blog posts 2009-10-07

Former Yahoo exec to head Microsoft Online Services; Former aQuantive chief quits

On the day after the historic Microsoft CEO Steve Ballmer shared these new tidbits regarding Microsoft?s CRM strategy during his keynote address at the Worldwide Partner sexy lingerieRE: Former Yahoo exec to head Microsoft Online Services; Former aQuantive chief quitsMicrosoft CEO Steve Ballmer shared these new tidbits regarding Microsoft?s...

Tags: Worldwide Partner, Microsoft Online Services, aQuantive Inc., Yahoo! Inc.

Discussion threads 2009-10-01

News to know: Dell; Xerox, Android, NewEgg, Win7, Windows Mobile,

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Andrew Nusca: Dell Latitude Z 16" thin-and-light revealed; Lamborghini angles hide boardroom muscle Gallery: Hands on with the Dell...

Tags: Xerox Corp., Google Inc., Larry Dignan, Dell Computer Corp., Microsoft Windows Mobile, Mobile, Storage, Andrew Nusca, Newegg.com, Apple Inc., Microsoft Corp., Adrian Kingsley-Hughes, Sam Diaz, Dell Latitude, EC, Microsoft Windows 7, Microsoft Windows, Notebooks, Operating Systems, Software, Hardware, Notebooks & Tablets

Blog posts 2009-09-29

Does social media reward whining?

The worm is turningIt's taken a while, but it's clear the social media world is waking up to the fact that companies using Twitter as a back-door customer service channel staffed by PR personnel isn't a sustainable practice.I think it's great that PR people I am one are using social...

Tags: Public relations, Twitter Inc., social media

Discussion threads 2009-09-24

The Portuguese Municipality of Matosinhos Links Back-Office Data With Online Service Delivery to Make Life Easier for Citizens and Civil Servants

The project to improve city services became known as SIMPLIFE Simplify. The main goal was to see what motivated the citizens to go to the city hall. The author identified over 2,000 different reasons to go and talk to the municipality." By solving the three core areas of SIMPLIFE, Matosinhos...

Tags: Citizens LLC, Municipality, Microsoft Corp., Back-office, Servant, Data Mining, Tools & Techniques, Operational Accounting, Advertising & Promotion, Customer Relationship Management (CRM), Databases, Enterprise Software, Software, Data Management, Management, Finance, Marketing

Case studies 2009-09-21

News to know: Skype; reCAPTCHA; Oracle Q1; Zune HD; Bing

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: Report: Skype founders sue eBay; could complicate Skype sale Dave Greenfield: Skype Founders Sue eBay and...

Tags: Google Inc., Oracle Corp., Microsoft Zune, Andrew Nusca, Skype Technologies S.A., Microsoft Corp., Sam Diaz, Phishing, Microsoft Project, Netbooks, Nettops & MIDs, Cyberthreats, Web Browsers, Handhelds, Security, Spam And Phishing, Microsoft Office, Office Suites, Software, Hardware, Internet

Blog posts 2009-09-17

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

Mobile CRM+ Contact Manager for MS Dynamics CRM (Mobile)

Mobile CRM+ Contact Manager for Blackberry is like having your entire Microsoft Dynamics CRM Address book, and Contact related information on your hand. It provide the same CRM server Contact Management functionality on a Blackberry device in an appropriate way and at the same time exploits the hardware and positional...

Tags: Mobile, RIM BlackBerry, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Servers, Enterprise Software, Marketing, Software, Hardware

Software downloads 2009-09-13

Am I a big whiner about Gmail's downtime?

Establish Down-Time Procedures. Move on.Google Apps is a GREAT resource.Whining for something you get for freeNTyes you areand on top of it you give the M$ shills something to hang on.I've never looked into it, but does Google Gears help......when / if Google Apps is down?Teachers are hardly unique...

Tags: cloud computing, E-mail providers, Google Inc., big whiner, Google Gmail, whiner, Google Apps

Discussion threads 2009-09-03

McKinsey's 'Business and Web 2.0' Report and the new Consulting Landscape

McKinsey, the venerable management consulting company, has produced their second piece of 'Web 2.0 in business' research this year. This is arguably a sign of the rapid maturation of the 2.0 technology and associated (and I'd argue more important) change management sector: the pricey consulting company...

Tags: Web, McKinsey & Co., Consulting, Web 2.0, Channel Management, Internet, Marketing, Oliver Marks

Blog posts 2009-09-02

Dynamics CRM Data Reduction Systems Webcast

Data Reduction Systems is a document management company, specializing in information management services for companies of all sizes. After a failed salesforce.com deployment, Data Reduction Systems chose to deploy Microsoft Dynamics® CRM Online. With Microsoft Dynamics CRM Online, the organization has improved visibility to real time data for marketing campaigns...

Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Data Reduction Systems Corp., Microsoft Corp., CRM, Content Management, Advertising & Promotion, Customer Relationship Management (CRM), Strategy, Enterprise Software, Software, Marketing, Management

Webcasts 2009-09-01