Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- New research into CRM implementation failures
- New research into CRM implementation failuresSuccessful implementations...are both back-end and front-end focused. Most failed implementations fall into the category of being only back-end or only front-end focused. Companies that find the right balance are often befuddled at reports of such high failure rates. Speaking from personal experience,...
- Tags: Enterprise resource planning (ERP), Enterprise software, Advertising & Promotion, CRM Implementation, NEW RESEARCH, CRM
- Discussion threads 2007-11-06
- Microsoft Dynamics CRM: "Rapid Implementation in 30 Days or Less"
- A rapid CRM implementation requires both structure, and, an action oriented mindset that incorporates three concepts: Sound Methodology; Change Management; Effective Adult Training. Implementing CRM in 30 days or less is not only achievable but preferable. Organizations get an earlier return on their investment; experience quicker and higher sales force...
- Tags: Microsoft Dynamics, Microsoft Corp., CRM, CRM Implementation, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-06-02
- 79% of successful CRM launches took timing into account
- McKinsey Consulting conducted a survey of companies boasting successful CRM implementation with the goal to define the factors of CRM success. Correct timing led the ranking of the top reasons for successful CRM implementation. Modules launched at intervals that promoted adoption by users - 79%. All affected business units provided...
- Tags: CRM Implementation
- Blog posts 2004-07-21
Additional Resources
- NetSuite moves early to support Chrome
- NetSuite said Friday that it will offer native support for Google's Chrome browser, which is in beta and may not be enterprise strength yet. In a statement, NetSuite said its CRM, e-commerce, accounting and OpenAir unit will support Chrome in phases with support being complete in mid-October....
- Tags: NetSuite Inc., Web Browsers, Internet, Larry Dignan
- Blog posts 2008-09-05
- Handicapping the Fall Enterprise Software Race: SAP vs. Oracle vs. Microsoft
- It's leapfrog time in enterprise software land, and the next frog to jump will be Oracle, which is hosting industry analysts next week in Redwood Shores and then hosting the entire world at its much-too-massive Open World Conference in San Francisco the following week. Oracle is...
- Tags: Strategy, Small And Medium Enterprise, Oracle Corp., SAP AG, Microsoft Corp., Smb/Sme, Enterprise Software, Software, Joshua Greenbaum
- Blog posts 2008-09-04
- The power of standard protocols
- The power of standard protocolsWhile I'm not an expert in IM protocols......I do agree with the basic philosophy (but you'd be surprised if I didn't). On the whole, compatibility is a good thing, even in the computer industry (where incompatibility has been seen as a competitive advantage for as...
- Tags: Instant messaging, IM, standard protocol, software
- Discussion threads 2008-09-04
- The power of standard protocols
- I've spent the past few months as the primary developer at a very small company. An important technology to this company is Instant Messaging, as it plays an essential part in our approach to unified messaging. This has meant that I have had to build, in-house, our...
- Tags: IM, Jabber, Protocol, XMPP, Instant Messaging, Internet, Online Communications, John Carroll
- Blog posts 2008-09-04
- Dell and Salesforce.com: So cozy they could merge (someday)
- Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com's force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more...
- Tags: Salesforce.com Inc., Dell Computer Corp., Sales Force Management, Sales, Larry Dignan
- Blog posts 2008-09-04
- Live Webcast: Growing Your Business with CRM
- Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes to effective customer relationship management, or CRM. To learn proven strategies for getting customer service right, join Growing Your Business...
- Tags: Strategy, Customer Service, Webcast, CRM, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-09-04
- Breaking: Oracle's Andersen gone, where now for Fusion and vertical plays?
- I have seen an internal Oracle email that confirms persistent rumors that Jespers Andersen, SVP Application Development at Oracle has left for Cisco. The email says: "You may well have heard today, the rumour mill has been very busy that Jesper has resigned from Oracle. ...
- Tags: Oracle Corp., Jesper, Team Management, Sales Strategy, E-mail, Advertising & Promotion, Sales Force Management, Customer Relationship Management (CRM), Management, Sales, Online Communications, Marketing, Enterprise Software, Software, Dennis Howlett
- Blog posts 2008-09-03
- What's Chrome for? Ain't it obvious?
- So during lunchtime today I got to play with Chrome a bit. It's got a nice clean implementation, and it's fast. Sure, it doesn't do everything that either Firefox or Internet Explorer does yet, but hey, it's a beta. I like it. The...
- Tags: Google Inc., Mozilla Firefox, Web Browser, Chrome, Web Browsers, Internet, Jason Perlow
- Blog posts 2008-09-02
- Will Google Chrome be the Android's mobile browser?
- Will Google Chrome be the Android's mobile browser?I can not imagine that they would NOT put Chrome on Android. But, the firstshipping version might not be. For them to not use their own browser on their own mobile OS would be suicide.Memory Models may Dictate OtherwiseGoogle state that Chrome's design...
- Tags: Web browsers, Advertising & Promotion, Google Chrome, mobile, Web browser, Google Inc.
- Discussion threads 2008-09-02
- LIVE: Google Chrome Press Conference
- LIVE: Google Chrome Press ConferenceMan, the publicity is nothing short of AMAZING. The mainstream press hasalready picked it up. The news is everywhere, there are already thousands of articles written. Seems like the whole world is buzzing about it.Firefox does NOT use WebKitFirefox uses Mozilla's Gecko rendering engine, which is...
- Tags: Web browsers, mainstream press, Google Chrome, Google Inc., Mozilla Firefox
- Discussion threads 2008-09-02
- Infosys: Moving up the consulting food chain
- An Infosys executive reiterated that the offshore outsourcing business is holding up amid an economic slowdown and outlined plans to continue to move up the technology food chain to offer consulting services. Speaking at the Citigroup Technology Conference in New York, Ashok Vemuri, head of banking and...
- Tags: Food, Consulting, Infosys Technologies Ltd., Axon Group, Game Plan, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Larry Dignan
- Blog posts 2008-09-02
- Lawson success but no saas here
- It didn't escape my Irregular colleagues' attention that Harry Debes, Lawson CEO went on a tear about the viability of the saas model. Anshu Sharma chose not to comment in public but I leave it to astute observers to detect the steam coming out of his ears. ...
- Tags: Lawson Software Inc., Vinnie, Cheryl, Purchasing & Procurement, Software As A Service (SaaS), Tools & Techniques, Business Operations, Emerging Technologies, Management, Dennis Howlett
- Blog posts 2008-09-01
- Another view: WOA vs. SOA debate a distraction?
- Another view: WOA vs. SOA debate a distraction?WOA vs. ROA vs. SOARealistically, people have been using using RESTful services as part of SOA initiatives even if they didn't realize it for a few years already. You could even make the argument that Resource Oriented Architecture is going to subsume SOA,...
- Tags: Service-oriented architecture (SOA), Web services, Middleware, WSOA, WOA, SOA
- Discussion threads 2008-08-31
- Speech Recognition Based on DTW (zip)
- Speech Recognition Based on DTW - Matlab source code. Searching for the best path that matches two time-series signals is the main task for many researchers, because of its importance in these applications. Dynamic Time-Warping DTW is one of the prominent techniques to accomplish this task, especially in speech recognition...
- Tags: Technique, Luigi Rosa, DTW, Speech Recognition, Productivity, Emerging Technologies
- Software downloads 2008-08-31
- JavaScript 2.0: Why Give Programmers Crutches?
- [Guest Comment from Shane Steinert-Threlkeld] A new spec on which JavaScript 2.0 will be based , should be finalized by the end of the fall. Yet most of the proposed changes do close to nothing to actually improve the language. A lot of...
- Tags: JavaScript, Programmer, JavaScript 2.0, Shane Steinert-Threlkeld, Scripting Languages, Software/Web Development, Web Development, Tom Steinert-Threlkeld
- Blog posts 2008-08-29
- Inside India's CAPTCHA solving economy
- No CAPTCHA can survive a human that's receiving financial incentives for solving it, and with an army of low-waged human CAPTCHA solvers officially in the business of "data processing" while earning a mere $2 for solving a thousand CAPTCHA's, I'm already starting to see evidence of consolidation between India's major...
- Tags: CAPTCHA, Dancho Danchev
- Blog posts 2008-08-29
- Microsoft patents 'Page Up' and 'Page Down'
- The software maker has been granted a US patent on "navigating paginated content in page-based increments." Microsoft has been granted a patent on 'Page Up' and 'Page Down' keystrokes. The software giant applied for the patent in 2005, and was granted it on August 19, 2008....
- Tags: Page, Microsoft Corp., Keyboards, Hardware, Peripherals, David Meyer ZDNet.co.uk, Microsoft, patent
- News items 2008-08-29
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
