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		<title><![CDATA[Image: Salesforce's mashup tools]]></title>
		<link><![CDATA[http://content.zdnet.com/2346-9595_22-32158.html]]></link>
		<description><![CDATA[The hosted CRM company's upcoming release will include a new framework for customizing online business software.]]></description>
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		<pubDate>Wed, 13 Sep 2006 12:06:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
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		<title><![CDATA[Market profile: A comparison of CRM vendors]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=172518]]></link>
		<description><![CDATA[In 2005, there are six large companies vying for the enterprise to mid-level CRM market. This market profile will give you a basic overview of what each company has to offer, as well as provide the general contact information you can use to begin vetting the potential of each CRM...]]></description>
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		<pubDate>Mon, 24 Jan 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/techrepublic+inc..html"><![CDATA[TechRepublic Inc.]]></category>
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		<title><![CDATA[CIMA Reduces Student Administration Costs by US$430,000 [£250,000]]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=279100]]></link>
		<description><![CDATA[To improve the efficiency of its operations, Chartered Institute of Management Accountants CIMA was faced with the need for a wide-ranging redesign of its business processes as well as an IT upgrade. Working closely with its integration partner, Atos KPMG Consulting, CIMA articulated its customer-centric vision in the "PULSAR" program,...]]></description>
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		<category domain="http://updates.zdnet.com/tags/kpmg+consulting+inc..html"><![CDATA[KPMG Consulting Inc.]]></category>
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