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- Image: Salesforce's mashup tools
- The hosted CRM company's upcoming release will include a new framework for customizing online business software.
- Tags: Salesforce.com Inc., CRM company, business software, hosted CRM, software, mashup, tool
- Image galleries 2006-09-13
- Market profile: A comparison of CRM vendors
- In 2005, there are six large companies vying for the enterprise to mid-level CRM market. This market profile will give you a basic overview of what each company has to offer, as well as provide the general contact information you can use to begin vetting the potential of each CRM...
- Tags: TechRepublic Inc., CRM Company, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Download resources 2005-01-24
- CIMA Reduces Student Administration Costs by US$430,000 [£250,000]
- To improve the efficiency of its operations, Chartered Institute of Management Accountants CIMA was faced with the need for a wide-ranging redesign of its business processes as well as an IT upgrade. Working closely with its integration partner, Atos KPMG Consulting, CIMA articulated its customer-centric vision in the "PULSAR" program,...
- Tags: KPMG Consulting Inc., Oracle Corp., CRM Company, Administration, Atos, CRM, CIMA, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
Additional Resources
- LeaderTask Company Management 6.6.7 (Windows)
- LeaderTask Company Management is an easy-to-use yet reliable crm system for managing employees, projects, customer relationship and also for storing the entire corporate information. The program is used to: Effectively manage employees over the network: distribute tasks among employees, set deadlines, monitor the progress, control the results. More details... Maintain...
- Tags: Employee, Microsoft Windows, Time Management, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Advertising & Promotion, Productivity, Software, Sales, Marketing
- Software downloads 2009-11-25
- Is your culture getting in the way of your IT success?
- Many enterprise IT investments lead to healthy debates about the best architectural or application approaches - but often forgotten is the culture of an organization itself. Commentary - While any planned enterprise IT investment leads to healthy debates about the best architectural or application approaches, too often left out...
- Tags: Job, Team, Information Technology, CRM, Advertising & Promotion, Team Management, Customer Relationship Management (CRM), Enterprise Software, Marketing, Management, Software, Panasonic Computer Solutions, IT management, culture, Jim King, Special to ZDNet, Jim King, Panasonic Computer Solutions, Special to ZDNet
- News items 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- Sorry Paul, but you're wrong about knowledge basesGreetings Paul:Very good overall post!However, considering our core competency in knowledge bases, I have to take exception to your conclusions on KBs.Consumers certainly will and shouldturn to other consumers when looking for input on product and service selection because it is not motivated...
- Tags: Strategy, knowledge, Salesforce.com Inc., knowledge base, Chattering, Paul
- Discussion threads 2009-11-23
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- CRM-Express Professional 2009.9.3 (Windows)
- CRM Software CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, E-mail Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled....
- Tags: Microsoft Windows, CRM, PGCSoft, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2009-11-23
- CRM+ 5.1.4 (Windows)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine and...
- Tags: Idealisator Hungary, CRM+, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Operating Systems, Apple Mac OS, Software
- Software downloads 2009-11-23
- Chatter: Amplified
- Last evening, fellow ZDNet'ers Mike Krigsman, Dion Hinchcliffe, Tom Foremski, Brian Sommer along with fellow Enterprise Advocate Vinnie Mirchandani and I sat down with Parker Harris, co-founder Salesforce.com to get a deep dive into the rationale behind Chatter, what it's really about and where it's going. ...
- Tags: Salesforce.com Inc., Sales Force Management, Sales, Dennis Howlett
- Blog posts 2009-11-19
- Salesforce Chatter: Social operating systems emerge on the IT stage
- The next big shift: Intranets, portals, and software suites that are the integrating force of the social fabric for our organizations. This morning's announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of Facebook and Twitter, is further evidence of the industry's push for social Web capabilities...
- Tags: Salesforce.com Inc., Information Technology, Operating System, Environment, Social Computing, Chatter, Status Update, Groups, Sales Force Management, Social Networking, Sales, Online Communications, Marketing, Advertising & Promotion, Dion Hinchcliffe
- Blog posts 2009-11-18
- Salesforce Chatter: Facebook for the Enterprise
- Salesforce is announcing today a Salesforce Chatter, an enteprise collaboration application akin to Facebook. The move puts SalesForce in competition with offerings from other providers, including IBM Lotus. Here's what's being delivered. Features: Profiles: Just like profiles on popular consumer-oriented social networking sites, Salesforce Chatter profiles include...
- Tags: Salesforce.com Inc., Facebook, Platform, App, Force.com, Sales Force Management, Sales, Dave Greenfield
- Blog posts 2009-11-18
- CRM Association-Netherlands Rocks Het Huis!
- I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...
- Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg
- Blog posts 2009-11-16
- CRM+ 5.1.4 (Mac)
- CRM+ is a user-friendly, easy-to-understand customer relationship management CRM software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history, business tasks, reminders, knowledge base and many more customer related functions. It was built using the award winning FileMaker database engine...
- Tags: Apple Macintosh, Idealisator Hungary, CRM+, CRM+ Software, Microsoft Windows, Microsoft Windows 7, Apple Mac OS X, Tools & Techniques, Operating Systems, Apple Mac OS, Desktops, Software, Management, Hardware
- Software downloads 2009-11-16
- Microsoft seeks to lure Salesforce, Oracle users with six months free of CRM Online
- On the heels of yesterday's price cut for a number of Microsoft-hosted enterprise cloud service offerings, the company is introducing a "free for six months" deal, in the hopes of attracting Salesforce.com and Oracle CRM On Demand users. by Mary Jo Foley
- Tags: Salesforce.com Inc., Oracle Corp., Microsoft Corp., CRM, Sales Force Management, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Sales, Marketing, Software, Mary Jo Foley
- Blog posts 2009-11-03
- Intel Provides Solid Backbone for e-commerce, CRM and Network
- Stork Craft Manufacturing Inc. is an industry leader in the design, manufacture and distribution of juvenile furniture products through its brands Stork Craft Furniture, Ragazzi Fine Furniture, Status Commercial Furniture and Canwood Furniture, which are sold in North America through leading retailers such as WalMart, Amazon, BabysRUs, Target and Sears;...
- Tags: Backbone, Network, Intel Xeon, Intel Corp., E-business, CRM, Servers, Processors, Hardware, Semiconductors, Components
- Case studies 2009-10-30
- The Real Reason Executive Participation Creates IT Project Success
- Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation initiatives last at least 3 months, and most are 6 months to 2 years or more depending on the size, scale, and scope of the company and IT effort. Combine this with...
- Tags: Information Technology, R3Now.com, Reason Executive Participation, Strategy, Enterprise Software, Management, Software
- White papers 2009-10-28
- Print and online ad revenues plunge at New York Times Co.
- Their losses will continue, and it's not because of a bad economyThe company said that there was some sign of an improving economy and that fourth quarter losses should be lower than in the most recent quarter.That's some good spin. However, their losses and that of the MSM started...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, online advertising, New York Times Co., advertisement
- Discussion threads 2009-10-23
- Jigsaw Pieces Can Be More Agile Than Platforms
- Box.net, the little company that likes to tweak Goliath Microsoft's nose with digs at Sharepoint - the billboard above is near Microsoft's silicon valley digs -Â announced an alignment with Salesforce.com CRM earlier today. Nothing earth shattering here at first glance: it makes perfect sense for...
- Tags: Salesforce.com Inc., Software-as-a-service, Microsoft SharePoint, Compliance, Box, Content Management, Collaboration, Groupware, Software As A Service (SaaS), Enterprise Software, Software, Emerging Technologies, Oliver Marks
- Blog posts 2009-10-22
- Finally! A Three-Cornered Consulting Service for Enterprise 2.0
- Its not too often I endorse a new service - in fact, I never have without a lot of due diligence and at least some production history. Â So, for the first...and potentially only....time ever, I'm telling you that I'm truly excited about the launch of Pragmatic Enterprise 2.0. Â I'm...
- Tags: Socialtext, Enterprise 2.0, Framework, Pragmatic Enterprise 2.0, Michael Krigsman, Ross, Blogging, Strategy, Internet, Management, Paul Greenberg
- Blog posts 2009-10-20
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