crm 2009

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CRM 2009 - Companies to Watch For - Second Verse, Different Than the First

CRM 2009 - Companies to Watch For - Second Verse, Different Than the Firstwmasr???????????? ????????????????????????????????????????????????????????????????

Tags: Advertising & Promotion, Customer relationship management (CRM), Second Verse, CRM 2009, COMPANIES, CRM

Discussion threads 2009-07-08

CRM 2009 - Companies to Watch For - Part Tree, er...Three

CRM 2009 - Companies to Watch For - Part Tree, er...ThreePPD ComputingI would like to add PPD Computing to this list. They also jumped onto my radar after a big SEO push this year which saw them climb hundreds of pages in Google. From on premise crm software to Hosted...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Marketing research, Fuze Suite, CRM, CRM 2009, Companies, CRM software

Discussion threads 2008-12-23

CRM 2009 - Companies to Watch For - Second Verse, Different Than the First

CRM 2009 - Companies to Watch For - Second Verse, Different Than the FirstSugarCRMI work for a SugarCRM customisation and integration house (http://www.thesugarrefinery.com) so know a thing or two about SugarCRM.Just wanted to say that your article is probably one of the best written, most accurate, most informative and most...

Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, CRM 2009, SugarCRM, Microsoft Corp., Companies

Discussion threads 2008-12-16

CRM 2009 - Companies to Watch For - Live and Let Die - Part 1

CRM 2009 - Companies to Watch For - Live and Let Die - Part 1ThanksPaul, thanks for the shout out. MVP just celebrated its first anniversary at SAP's NY HQ(wish you'd been there.) Since you mentioned Oracle CRM, it should be noted that we have created an...

Tags: Advertising & Promotion, Customer relationship management (CRM), CRM 2009, CRM, Part 1, Companies

Discussion threads 2008-12-10

Additional Resources

CRM Association-Netherlands Rocks Het Huis!

I'm in love with Amsterdam....no wait, I love it but I'm not in love....no, hold on, I like it a lot, but I'm not in love, nor do I love it. The Theory.... Interestingly enough (to me at least and who else am I really writing this for...

Tags: Car, Amsterdam, Conference, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-11-16

Enteprise 2.0 - the non-debate

Mega-Corps & the worldThere is life beyond the Mega-Corp droneculture where management punishes theworker ants for a mistake and threatensthem with layoffs and pay cuts.No thanks, small enterprise businessis the groundwork, big mega-corpsare puppet shells with CEO's pullingthe strings.RE: Enteprise 2.0 - the non-debateWell putRE: Enteprise 2.0 - the non-debateUnfortunately...

Tags: Enterprise resource planning (ERP), Enteprise 2.0, Enterprise 2.0

Discussion threads 2009-11-05

Organic Social Networks, the Yankees and....Wha'? (UPDATE: WE WON OUR 27TH WORLD SERIES!)

Needless to say, being a Yankees fan of the entirely driven and committed sort, I'm biting every nail on my hands off and frankly, if I could reach my feet, would go at those nails too (Ugh.). I do that every time that the Yankees are in the playoffs or...

Tags: Facebook, Network, Twitter Inc., CRM, Games, Social Networking, Personal Technology, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-11-04

News to know: Apple; Alex; Microhoo; Droid; FCC

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: Another strong quarter for Apple; credit strong iPhone, Mac sales Jason D. O'Grady: Apple announces most profitable...

Tags: FCC, Google Inc., Larry Dignan, Advertisement, Information Technology, Dana Blankenhorn, Mary Jo Foley, Apple Inc., Microsoft Corp., Adrian Kingsley-Hughes, Sam Diaz, Microsoft Windows 7, Microsoft Windows, E-books, Federal Government, Service-Oriented Architecture (SOA), Operating Systems, Software, Personal Technology, Government, Web Services, Enterprise Software

Blog posts 2009-10-20

Oracle's big plan: Double revenue in five years

Oracle capped off its OpenWorld conference with a powwow with analysts where management was described as extremely confident about the company's prospects. Although I'm not sure you could ever describe Oracle management as timid---does Larry Ellison allow that?---analyst notes seem to portray executives as exceedingly confident. Judging...

Tags: Revenue, Oracle Corp., Ross MacMillan, Tools & Techniques, Operational Accounting, Management, Finance, Larry Dignan

Blog posts 2009-10-16

News to know: Oracle OpenWorld; Google Wave; Intel; Windows 7; WiFi

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: Ellison's keynote: Linux, Exadata, the Governator and more Paul Greenberg: Oracle OpenWorld 2009 - Social CRM...

Tags: Apple iPhone, Google Inc., Wi-Fi, Sam Diaz, Netbook, Intel Corp., Microsoft Windows 7, Netbooks, Nettops & MIDs, Microsoft Windows, Hardware, Operating Systems, Software

Blog posts 2009-10-15

Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head

I am almost always in awe of Oracle OpenWorld.  The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees?  Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...

Tags: Oracle Corp., Siebel Systems Inc., CRM, Anthony Lye, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-10-14

Accountancy Provider Transforms Customer Service With Business Management Solutions

Inflexible systems at Freelance World hindered its ability to provide an efficient service. Microsoft Gold Certified Partner Codify helped the accountancy provider deploy Microsoft Dynamics AX 2009 and Microsoft Dynamics CRM 4.0 business management software, with interfaces built using Microsoft Silverlight. Employees now spend less time processing invoices and focus...

Tags: Microsoft Dynamics, Customer Service, Business Management, Accountancy, Microsoft Corp., Strategy, Management

Case studies 2009-10-01

News to know: Win7, Google Wave, Palm WebOS, Apple Tablet, Google Docs

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Mary Jo Foley: Microsoft's message to IT pros: Meet us half way with Windows 7 Larry Dignan: ...

Tags: Tom Foremski, Google Inc., Larry Dignan, Google Docs, Palm Inc., Andrew Nusca, Apple Inc., Microsoft Corp., Matthew Miller, Adrian Kingsley-Hughes, Microsoft Windows 7, Microsoft Windows, Tablets, Sales Strategy, Operating Systems, Software, Hardware, Notebooks & Tablets, Sales, Sam Diaz

Blog posts 2009-09-30

A List: CRM(ish) Reading Worth it.

Thank youPaul, I just wanted to say thank you. Coming from you, I feel privileged. :)Back atchaIts a privilege just to know you, my friend. RE: A List: CRMish Reading Worth it.I just finished Groundswell and I completely agree! I have spent a year trying to get our company out...

Tags: Reading Worth it, Social CRM, Reading, Paul, CRM

Discussion threads 2009-09-28

"Speak your SMS, Email, Calendar" 1.4.8.2 (Mobile)

"MyCaption Brings Excellent Voice Recognition to the BlackBerry..." -- BlackBerryNews, July 22, 2009.Best-rated, accurate Voice Recognition for your BlackBerry SMS text, email, memos, tasks, contact notes and calendar entries. Supports sync with Outlook, Google, BES, Lotus. Pay as you go. Pay once, use whenever.For smartphone users on the go, Voice...

Tags: Message, Mobile, RIM BlackBerry, SMS, MyCaption Voice Recognition, Microsoft Outlook, E-mail, Text Messaging/SMS/MMS, Telephony, Groupware, Cellular Phones, Microsoft Office, Handhelds, Office Suites, Software, Online Communications, Consumer Electronics, Personal Technology, Networking, Enterprise Software, Hardware

Software downloads 2009-09-26

Zoho's Next Big Thing

Zoho has announced the availability of Zoho Discussions. Of itself you might think this is a smallish me-too announcement given that it can be construed as support forums-reinvented for the new millennium with some bells and whistles thrown in. That would be a gross underestimate of...

Tags: Zoho, Smb/Sme, Sales Force Management, Sales, Dennis Howlett

Blog posts 2009-09-22

CRM-Express Professional 2009.9.1 (Windows)

CRM Software CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, E-mail Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled....

Tags: Microsoft Windows, CRM, PGCSoft, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

Software downloads 2009-09-22

Interesting things I've been briefed on lately...

NetSuite, CA, iTrade Network, Meridian Project Systems, UC4, Project Open,.... NetSuite has some new financial consolidation/planning functionality in their SaaS solution. It permits global firms to handle currency conversion. Adaptive Planning’s software is at the core of this solution. This technology does not currently use...

Tags: Food, Open Source, Information Technology, NetSuite Inc., Computer Associates International Inc., iTrade Network, Meridian Project Systems, UC4, Food & Beverage, Manufacturing, Brian Sommer

Blog posts 2009-09-15

RightNow acquires social networking company HiveLive

RightNow on Tuesday said it will acquire HiveLive, an enterprise social networking company, for about $6 million in cash. In a statement, RightNow, which provides customer relationship management software as a service, said it plans to add HiveLive's technology to its platform. The move is the latest...

Tags: Social Networking, RightNow Technologies, HiveLive, Software As A Service (SaaS), Managed Hosting, Customer Relationship Management (CRM), GAAP, Networking, Enterprise Software, Emerging Technologies, Software, Financial Accounting, Finance, Larry Dignan

Blog posts 2009-09-08

McKinsey's 'Business and Web 2.0' Report and the new Consulting Landscape

McKinsey, the venerable management consulting company, has produced their second piece of 'Web 2.0 in business' research this year. This is arguably a sign of the rapid maturation of the 2.0 technology and associated (and I'd argue more important) change management sector: the pricey consulting company...

Tags: Web, McKinsey & Co., Consulting, Web 2.0, Channel Management, Internet, Marketing, Oliver Marks

Blog posts 2009-09-02