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Verdiem: One million desktops and counting for power management software

OK, so maybe it doesn't sound like such a huge number when you consider how many copies of Windows live in the world, but power management utility company Verdiem (which has some pretty sweet deals with partners Hewlett-Packard and Microsoft) has hit the one-million-deployments mark for its enterprise power management...

Tags: Software, Desktop, Power Management, Cox Communications Inc., Heather Clancy

Blog posts 2009-08-12

Cox Communications Transforms Human Resources Processes to Boost Efficiency and Engagement

Cox's Human Resources HR department created a five-year vision in 2002 to unify HR systems and processes across the entire employee lifecycle and to drive employee engagement. The plan also involved delivering self-service functionality to increase efficiency and allow data capture closest to the source, providing consistency companywide without taking...

Tags: Oracle Corp., Human Resources Inc., Cox Communications Inc.

Case studies 2009-08-01

Wi-Fi in cable set-top boxes coming (not so soon)

Cable TV providers are planning to add wireless to their set-top boxes, according to panelists at a recent Connect event sponsored by Park Associates and the CEA. A report in EE Times say cable companies like Cox Communications are planning to...

Tags: Set-top Box, Set-top, Cox Communications Inc., Wireless LANs, Ultrawideband (UWB), Wi-Fi, Cable, Wireless, Tv & Home Theater, Network Technology, Telecommunications, Personal Technology, Networking, Rik Fairlie

Blog posts 2008-06-30

Real-time Remote Workforce Enablement

Cox Communications was looking for a way to deploy and manage the IT requirements of its decentralized customer support team comprised of over a hundred people. With only four IT staff designed to support the technical need of the customer support team, Cox required a flexible and high-performance solution that...

Tags: Virtual Server, High-performance, Cox Communications Inc., Workforce, Server Virtualization, Virtualization, Ip storage, Team Management, Leadership, Servers, Hardware, Management

Case studies 2008-01-16

Leveraging Mobile Technologies to Improve Worker Productivity and Customer Service: A Cox Communications Success Story

Cox Communications, the nation's third largest cable operator, is at the forefront of utilizing advanced wireless technology to maintain high customer service standards. Recognized with a 3G A-List Award for its successful wireless data solutions, Cox Communications employs leading edge mobile solutions that have resulted in greater field force productivity...

Tags: Customer Service, Mobile, Worker, Cox Communications Inc., Product Marketing, Customer Relationship Management (CRM), Advertising & Promotion, Wireless, Marketing, Enterprise Software, Software

Webcasts 2007-10-17

Cox Communications Achieves HR Vision

Cox Communications considers its upgrade to PeopleSoft HCM 8.9 to be another step along its five-year HR systems journey to becoming a company with leading edge technology for all employees and useful data for business analysis. With over 275 locations across the U.S., all on a single instance of PeopleSoft...

Tags: Human Resources, Cox Communications Inc.

Case studies 2007-01-01

Are the Net neutralists making unfair hay over a CraigsList snafu?

My fellow blogger George Ou dug around the blogosphere and, if a firewall manufacturer's explanation for what's going wrong is right, it looks like several Net neutrality activists should be eating crow instead of making hay. Writes Ou:It appears that the Net neutrality proponents have been caught in a...

Tags: Cox Communications Inc., Craigslist, Net Neutrality

Blog posts 2006-06-19

Net neutrality proponents flagrantly lie about Craigslist blockage

[Update: Now we have US Senator Wyden propagating the lie that this was a Cox conspiracy to block Craigslist because they have their own classified service. We now have proof and a retraction that this was never the case]It appears that the Net neutrality proponents have been caught in...

Tags: Craigslist, Cox Communications Inc., Authentium

Blog posts 2006-06-19

Cox Communications Powers Massive Data Warehouse With MySQL

Cox Communications is the fourth largest cable-television provider in the United States, serving approximately 6.3 million customers. A Fortune 500 company, Cox has built communications networks and delivered quality cable television programs since 1962. To maintain optimum performance and customer-service levels, Cox has developed a huge data warehousing application. At...

Tags: Data Warehouse, MySQL, Cox Communications Inc., Databases, Open Source, Business Intelligence, Enterprise Software, Software, Data Management

Case studies

Microsoft Operations Framework (MOF) Boosts Cox Communication Inc.'s Efficiency, Lowers TCO

Cox Communications is nation's fifth largest cable television company. The company had experienced tremendous growth. The IT operation had kept up - but without initiating and formalizing the processes that would have ensured smooth, effective operation. A Microsoft-led team conducted an operations assessment based on the Microsoft Operations Framework MOF....

Tags: Information Technology, TCO, Microsoft Corp., Cox Communications Inc., Microsoft Operations Framework, ITIL, Process Improvement, It Services, Strategy, Service Level Management, Roi/Tco, Quality, Business Operations, Management, It Operations, It service Management, Finance, Managerial Accounting

Case studies

Sybase Case Study: Cox Communications

A full service telecommunications provider, Cox Communications offers services including cable, local and long distance telephone services, high-speed Internet connections, and commercial voice and data services for both residential and business customers. Updating software used by service technicians in the field required IT professionals at Cox Communications to manually update...

Tags: Sybase Inc., Cox Communications Inc., Databases, Enterprise Software, Software, Data Management

Case studies

Cisco IP Contact Center Solutions to Be Deployed by Cox Communications

Cox serves its growing customer base through 19 contact centers across North America. Nearly 5,000 customer service agents provide sales, service and support for the company's video, high-speed Internet and digital voice offerings. Because the company is currently using traditional Time Division Multiplexing TDM technology, each contact center is dependent...

Tags: Contact Center, Cisco Systems Inc., Cox Communications Inc., Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

Case studies

Cox Communications Aligns IT Applications With Business Goals Using BMC Remedy Solutions

Cox Communications, like many companies, is faced with the reality of having to do more with less. To accomplish this, aligning their business and Information Technology IT needs is a priority. They turned to BMC Software and implemented components of the BMC Remedy IT Service Management Suite for asset management...

Tags: BMC Software Inc., Information Technology, Remedy Corp., Cox Communications Inc., It Management, It service Management

Case studies

Additional Resources

Internet Explorer 1 (Dinosaur Sightings: A visual history of Internet Explorer from 1 to 7)

Internet Explorer 1 (Dinosaur Sightings: A visual history of Internet Explorer from 1 to 7)Numbering scheme based on Plus pack, not MosaicThe reason that IE 1 is labeled as version 4.40 is not because it was based on NCSA Mosaic. Rather, it is because it was part of the...

Tags: Web browsers, Microsoft Internet Explorer

Discussion threads 2007-04-26

100 Richest People in the World - Illustrated history of their life and wealth (Mobile)

Learn more about 100 Richest People in the World - Top 100 Billionaires of 2007. Illustrated history of their life and wealth. FREE 5 top billionaires in the trial version.Features Illustrated with photographs Navigate from Table of Contents or search for the words or phrases Written in clear and concise...

Tags: India, Germany, Wal-Mart Stores Inc., Russia, France, Mobile, Family, Web Site Development, Web Technology, Advertising & Promotion, Internet, Marketing

Software downloads 2007-03-14

Local bulls, online

Barry Diller, CEO, IAC/InterActiveCorp, is bullish on the local opportunity online; His enthusiasm is shared by many others, his competitors.Diller is expected to announce next week a new, rebranded online destination designed to integrate and leverage existing IAC locally-oriented properties: Citysearch, Ticketmaster, Evite, Ask.com…The new initiative will be named AskCity...

Tags: Kudzu.com, Advertising, Local, Media, Marketing

Blog posts 2006-11-30

Vonage in new Prospectus: our competitors may undercut, out-bundle us

As I have already noted in a previous post, I have received a Prospectus for the sale of Vonage stock as part of its Vonage Share Customer Directed Program. The Prospectus is dated May 5. I have read the Prospectus, and have noted what Vonage says...

Tags: Vonage Holdings Corp., Prospectus

Blog posts 2006-05-08