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Waltham Forest Council Adopts ITIL With Hornbill~s Supportworks

Waltham Forest Council provides a range of services to the diverse public including environmental health, recycling, street cleansing, Council Tax and Business rates collection, benefits, planning and building control, community safety and refuse collection. The services are supported by internal functions including audit, communications, finance, IT and personnel in the...

Tags: Supportworks, Council, Hornbill Systems, Waltham Forest Council, Council Staff, ITIL, Strategy, Financial Accounting, It Services, Management, Finance

Case studies 2008-04-01

Additional Resources

If a flash drive infects a network, who's to blame?

With a London borough's council facing a £500,000 bill because a user crippled the network with an infected flash drive, I ask who is to blame: the user or the IT staff? by Zack Whittaker

Tags: Network, USB Flash Drive, Flash Memory, Zack Whittaker

Blog posts 2009-09-04

Easy Provisioning of Guest Access Enables Borough Council to Deliver Secure Mobility Throughout Its Busy Civic and Conference Centres for All Staff and Visitors

Craigavon Borough Council aims to 'serve and lead people in Craigavon' and spends over £21 million providing more than 80 services to over 88,000 local people in Brownlow, Lurgan, Portadown and outlying rural areas. Craigavon Borough Council wanted its 450 staff to be able to work more flexibly and required...

Tags: Trapeze Networks, Microsoft Access, Provisioning, Mobility, Conference, Branding, Wireless And Mobility, Marketing

Case studies 2009-09-03

Survey: 45% of IT departments will move to Windows 7; 43% refuse to migrate off Windows XP

Survey: 45% of IT departments will move to Windows 7; 43% refuse to migrate off Windows XPPenny wise, pound foolish.XP is unsecurable. Enterprise AV, all the tools, etc, it is fundamentally broken. All these enterprises deal with constant and unrelenting security threats. It really has no place...

Tags: Operating systems, survey, Microsoft Windows XP, Microsoft Windows, Microsoft Windows 7

Discussion threads 2009-07-01

Pennsylvania school gets high marks for energy-saving plan

Remember how steamy hot it got in your school classroom as the days of summer vacation approached? Now, imagine if the heat in that classroom was still on every day of the year, for no other reason than that it was automatically set that way. That's just...

Tags: District, Team, Cisco Systems Inc., Team Management, Management, Heather Clancy

Blog posts 2009-06-15

Steve Jobs headed toward victory in Town Hall fight

Steve Jobs appears headed toward victory in a Town Hall fight that's been going on for about a decade. Yesterday, the town council in Woodside, California - an affluent community in the hills just west of Stanford University - voted 6-1 to move forward with a permit process that would...

Tags: Steve Jobs, Council, Town Council, Workforce Management, Human Resources, Sam Diaz

Blog posts 2009-05-13

Leaner, Smarter Purchasing Helps Reading Borough Council Cut Costs and Meet Government Targets

Reading Borough Council wanted to cut purchasing administration overhead, reduce buying cycle times, and encourage the use of approved, best-value suppliers and increase the use of purchasing orders to enforce encumbrance accounting, enhance budgetary control, and avoid overspend. The challenge was to cut paper use in line with environmental policies....

Tags: Oracle Corp., Agency, Supplier, Channel Management, Advertising & Promotion, Marketing

Case studies 2009-05-01

The next plastics health scare is here

The next plastics health scare is here phthalates are poisonIt has been common knowledge for years that phthalates are poisonous.It is only corporate greed that keeps these chemicals on the market.The gangster corporations have control of our government and the regulatory process and will not give up their profits no...

Tags: Vertical industries, Benefits, Strategy, plastics health, health care, common knowledge, plastics, conspiracy theory, phthalate

Discussion threads 2009-04-19

Federal CIO on leave following FBI sting at DC offices

Federal CIO on leave following FBI sting at DC officesI Obama'd the story votes for ya!"Kundra... has not been linked to the raid,"Is that your definition of "busted"?is this 'change'?only days after taking office the apointee was busted.We'll see what the story is in due course......but looks like President Obama...

Tags: Federal government, FBI

Discussion threads 2009-03-13

HP cuts base pay for execs and employees; Will tweak benefits to cut costs

HP cuts base pay for execs and employees; Will tweak benefits to cut costsHurd made $47,000,000 last year.So his $280K cut actually amounts to about half of one percent of his total compensation. This ratio pretty much holds true for all the executives who receive a small base pay and...

Tags: Benefits, Recruitment & Selection, Companies, Hewlett-Packard Co., benefit, cut cost

Discussion threads 2009-02-19

Council on Foreign Relations 1.0 (Mobile)

The latest news analysis and commentary from the Council on Foreign Relations' website now available on the go for the iPhone and iPod touch. Stay up to date with the following publications; Daily News Brief:- A digest of global news and analysis compiled and distributed by CFR.org's editors each weekday...

Tags: Mobile, Apple iTunes, Analysis, Vinta Solutions, Digital Music, Digital Media, Personal Technology, Consumer Electronics

Software downloads 2009-02-14

Editor salaries increased 15.2% in 2008

Although companies have devoted nearly the same number of staff to custom publishing initiatives in 2005-2008, the trend is up 51% since 2000, according to Custom Publishing Council CPC. Communication and editorial titles had compensation increases of 3.4% and 15.2%, respectively, while design titles dropped 3.7%. There was an overall...

Tags: Salary, Title, Benefits, Payroll Solutions, Human Resources, NB

Blog posts 2008-11-05

Will e-voting machines tilt the election?

Will e-voting machines tilt the election?RE: Will e-voting machines tilt the election?First the reported problems are far more widespread than Tennessee and West Virginia. The e-voting systems are being reported as having the similar issues nationwide and even with different manufactures.See http://www.bradblog.com/?p=6616The behavior being reported is hardly the type of...

Tags: Keyboards, e-voting system, e-voting, e-voting machine, touch screen

Discussion threads 2008-11-03

Consolidation Gives 'Green' Light to Greater Agility

Staffordshire County Council SCC employs 30,000 staff who provides around 800,000 local people with vital services 24 hours a day, seven days a week. As Staffordshire County Council was already using SAP's Human Resources HR, Finance and Procurement systems it chose to develop the Social Care systems using SAP's Social...

Tags: Consolidation, SAP AG, Fujitsu Ltd., Staffordshire County Council, Storage, Purchasing & Procurement, Storage Area Networks (SAN), Strategy, Hardware, Business Operations, Management

Case studies 2008-10-01

Swiss Municipality Realizes Concrete Benefits With Application Virtualization

The City Council of Biel, Switzerland uses approximately 650 client computers to help run the municipal government. Due to outdated technology for maintaining client software, the City's IT staff were required to expend large amounts of time distributing applications and performing manual software inventories. In order to manage its client...

Tags: Software, Client Software, Benefit, Application Virtualization, Microsoft Corp., Tools & Techniques, Desktop Virtualization, Cloud Computing, Management

Case studies 2008-09-14

Case Study: 250 Schools Access Apps via Virtualisation Hub

Warwickshire, a county in central England with a population of more than 500,000 people, is bridging the digital divide by providing essential computer programs to primary and secondary school students. In December 2007, Warwickshire County Council ICT Development Service ICTDS installed a solution based on the Windows Server® 2008 Enterprise...

Tags: Microsoft Access, Virtualization, Cloud Computing, Storage Management, Utility Computing, Hardware, Storage

White papers 2008-06-04

South Australian Council Goes Live With Complete Hosted Web and e-Mail Security Solution From Websense

Previously, the District Council of Grant had implemented the Websense Hosted email security on demand solution which had efficiently halted viruses, malware and spam from entering the council's network. However the council had not yet addressed security and content issues associated with Web browsing such as staff or members of...

Tags: Web, Council, E-mail Security, Websense Inc., Cyberthreats, Channel Management, E-mail, Security, Marketing, Online Communications

Case studies 2008-05-01

Discover this: "Discover" and its own carbon footprint

"Discover" Magazine profiled their own publication's carbon footprint. Here's the whole article, a brave move not likely to be popular among mag publishers. Here's some of what they found: "Two and one-tenth pounds of carbon dioxide. That is our best estimate of what is emitted...

Tags: Carbon Dioxide, Ton, DISCOVER, Harry Fuller

Blog posts 2008-04-30

Midlothian Council Vetoes Password Problems With Imprivata OneSign

Over the past two years, Midlothian Council had experienced a dramatic increase in the number of staff requiring access to business-critical applications. Helpdesk calls for staff who had forgotten passwords were becoming a significant problem in terms of productivity for both the employees and the IT staff. In addition, risk...

Tags: Password, Imprivata

Case studies 2008-04-01

IP Contact Centre Increases Staff Productivity and Improves Service for Residents

Rushmoor Borough Council wanted to upgrade its existing data infrastructure with new Voice over IP VoIP technology to meet the Council's ICT strategic objectives, improve efficiency and enhance service for local residents. Rushmoor deployed a cost-effective, scalable and easy-to-manage IP telephony solution, to increase efficiency and service capability. Based on...

Tags: Nortel Networks Corp., IP, VOIP, Telephony, Network Technology, Networking, Ethernet, Telecommunications

Case studies 2008-02-26