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Convergys Case Study: American Savings Bank: Serving the islands since 1925, the American Savings Bank is now Hawaii's third-largest financial institution, providing full-service consumer and commercial banking through 68 branches and nearly 170 automated teller machines. The Bank looked hard for a system that would be easy to use, that reflected the local Hawaiian culture, and...; Tags: Bank, Intervoice, Convergys Corp., Interactive Voice Response (IVR), Financial Services, Banking; Case studies 2008-10-31
Accessible Technology Proves an Essential Business Tool for Convergys Corporation: Computer access for employees with disabilities is important to the success of Convergys Corporation, a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. Serving top companies in a wide range of industries in more than 40 countries, the employer of 45,000 people...; Tags: Microsoft Corp., Tool, Convergys Corp., Disability, Productivity, Microsoft Windows, Outsourcing, Construction, Leadership, Operating Systems, Software, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Case studies

On the outsourcing hot seat: On the outsourcing hot seatLet's see, how can I put this..."Q: Who wins and who loses from offshore relocations? A: The Indian companies and Indian employees win, and so do the American companies that outsource. For the American companies, this clearly is an instrument for them to improve their productivity,...; Tags: Government, Benefits, Strategy, outsourcing, outsource; Discussion threads 2004-01-20
Liberty Alliance debuts new standard: Liberty Alliance debuts new standardAs many will surely point out.It's not a "standard", it's just another concept of how it should be.Is this what Ballmer said "has zero chance of mattering" in October 2001 ??Is this the same Liberty Alliance which Ballmer said "has zero chance of mattering" in October...; Tags: SECURITY, Microsoft .NET, Liberty Alliance, Steve Ballmer; Discussion threads 2003-11-12