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ZDNet Resources
- Digital Signatures for Contract Management
- As organizations move to implement custom and off-the-shelf contract management applications, many of these systems fail to provide appropriate electronic approval and signing features. This creates a major gap in the workflow and execution of a contract, requiring organizations to re-introduce paper into their automated contract management workflow, slowing collaborative...
- Tags: Contract Management, Digital Signature, ARX, Service Management
- White papers 2009-09-16
- Jordan, Jones & Goulding Standardizes Project Delivery Processes and Increases Profitability
- Jordan, Jones & Goulding JJG wanted to automate the request for information RFI, contract management, and scheduling processes for all projects and improve communication with contractors and accelerates approval processes via clear submittal processing and tracking. The challenge was to improve system stability and productivity, while reducing system cost. JJG...
- Tags: Contract Management, Oracle Corp., Contractor, Service Management
- Case studies 2009-08-01
- Best Practices for Building a Business Case for a Contract Management Solution at Your Company
- The presenters of this webcast shares proven strategies to gain executive support, across business units and departments to deploy a contract management solution. To increase contract revenue and worker productivity, organizations must be able to find a contract when they need it, enforce standardization of language and terms, speed contract...
- Tags: Business Case, Contract Management, Webcast, Best Practice, EMC Corp., Service Management, Storage, Hardware
- Webcasts 2009-06-11
- Research: Gov't lacks oversight on services contracts
- Rigorous contract management is a basic and crucial element necessary to successfully oversee procurement and execution of complex IT projects. New research shows gov't does a lousy job. by Michael Krigsman
- Tags: Contract Management, Supplier, Service Contract, Risk Management Arrangement, Service Management, Channel Management, Government, Marketing, Michael Krigsman
- Blog posts 2009-05-06
- Connecting the Spend Management Dots with Contracts
- While not exactly a well-known name, Zycus continues its spend management expertise by rounding out its sourcing suite with Contract management. Targeted towards the sourcing and procurement professional, Zycus iContract provides organizations the ability to actualize negotiated contract savings through real-time monitoring, proactive alerting, and search capabilities. The product has intelligent...
- Tags: Contract Management, Contract Management Product, Service Management, Mickey North Rizza
- Blog posts 2009-03-13
- ManageEngine ServiceDesk Plus 7.5 (Windows)
- ManageEngine ServiceDesk Plus is a web-based, easy to use Help Desk and Asset Management software whose features include contract management, purchasing, and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management , and Knowledge base in one low-cost, easy-to-use package, ServiceDesk...
- Tags: Contract Management, Knowledge, Microsoft Windows, Inventory Tracking, AdventNet Inc., Knowledge Base, Service Management, Knowledge Management, Strategy, Asset Management, Enterprise Software, Software, Management, Operational Planning, Business Operations
- Software downloads 2008-12-12
- IeSupportManager Helpdesk 2.02 (Windows)
- ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customizable, and very competitively priced. The system can also be built upon...
- Tags: Contract Management, Microsoft Windows, ieComputerSystems, ieSupportManager, Help Desk, Service Management, E-mail, Call Centers, It Operations, Online Communications
- Software downloads 2008-11-26
- Increasing Profitability With Standardized Global Used Truck Management System for a Leading Automotive Manufacturer
- The client is among the world leaders in manufacturing of commercial and heavy-use vehicles. The major challenges in this project were: Integrating disparate enterprise applications and platforms, including customer vehicle and order management, financial management system, dealership management system, SAP, and the Mainframe; Building a multi-lingual solution for over 13...
- Tags: MindTree Consulting, Contract Management, Financial Management, Service Management, Financial Accounting, UML, Investment, Financial Planning, Finance, Ooa/Ood/Oop, Software Development, Software/Web Development
- Case studies 2008-01-24
- Contract Management: A Question of Trust
- Throughout more than 60 countries worldwide, BP produces and distributes lubrication products to both industrial organizations and consumers. For RP managing the settlement of revenue-reducing agreements, such as discount or bonus prepayments, is extremely difficult with standard business applications. To monitor its contracts with over 18,000 partners, Deutsche BP deployed...
- Tags: Contract Management, Progress Software Corp., Service Management, Roi/Tco, Finance, Managerial Accounting
- Case studies 2007-10-24
- ROI Case Study: Microsoft Office InfoPath - MCS
- Microsoft Consulting Services MCS is the worldwide IT and consulting business run by Microsoft to address the needs of enterprise customers and partners. To manage client engagements, MCS follows a series of steps internally, beginning with contract creation and moving on to project tracking and fulfillment. MCS realized that the...
- Tags: Contract Management, Microsoft Office, Nucleus Research Inc., ROI, Microsoft Corp., Consulting, Creation, Microsoft Consulting Services, Service Management, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Defense Contract Management Agency Simplifies Server Infrastructure With VMware Virtual Infrastructure
- The Defense Contract Management Agency DCMA, a component of the Department of Defense DoD, works directly with defense suppliers to help ensure the timely delivery of combat-support supplies and services to the United States' federal and allied governments. With the governments many regulations and procedures, server procurement and provisioning was...
- Tags: Contract Management, Server, Procurement, VMware Inc., EMC Corp., Infrastructure, Government, Purchasing & Procurement, Service Management, Vertical Industries, Storage, Business Operations, Enterprise Software, Software, Hardware
- Case studies
- Knapp Integrates Customer Intelligence for Better Service and Contract Management
- Knapp Logistik Automation GmbH is a one-stop solution provider that handles all aspects of logistics integration, from simulation and layout design to installation and comprehensive staff training. The challenges faced were to design centralized, integrated customer-oriented processes and consolidate the IT infrastructure to lower costs and improve information flow. The...
- Tags: Contract Management, Customer Intelligence, Oracle Corp., Knapp, Knapp Logistik Automation GmbH, Supply Chain, Service Management, Enterprise Software, Databases, Middleware, Business Operations, Software, Data Management
- Case studies
Additional Resources
- SAP and Siemens: kiss and make up?
- The other week news broke that Siemens planned to can its estimated €40 million plus annual maintenance agreement with SAP. What a difference a few weeks makes. According to a press release issued by SAP: SAP...today announced that Siemens AG, a global leader in electronics and electrical engineering, has...
- Tags: Siemens AG, SAP AG, Purchasing & Procurement, Business Operations, Dennis Howlett
- Blog posts 2009-10-22
- HTC Tilt 2 (AT&T)
- Editors' note: Portions of the Features section were taken from our review of the HTC Pure since the two smartphones share a number of same features.After waiting in the wings, AT&T's business customers are finally getting their turn with the HTC Touch Pro2. Dubbed the HTC Tilt 2 (and obviously...
- Tags: Keyboards, Smart phones, Handhelds, Cellular phones, High Tech Computer Corp., smart phone, AT&T Corp., Tilt2
- Product reviews 2009-10-20
- Going commando: Four signs of CRM failure
- Snake oil salesmen[i]Should you become the exit champion who calls out warning signs of a CRM effort in jeopardy?[/i]If you wait until you see warning signs, you've already lost. Every CRM and SOA project I've been involved in the seeds of destruction were sown way before the project ever...
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM
- Discussion threads 2009-10-20
- Art of the software deal can get messy
- So, are you saying we are stuck with this or are there alternatives? N/TRE: Art of the software deal can get messybrilliant article. Clear concise and incredibly timely. If I had another hand it would be a triple thumbs up but you are stuck with two.RE: Art of...
- Tags: Sales strategy, Tools & Techniques, software deal, software, sales, server
- Discussion threads 2009-10-20
- Art of the software deal can get messy
- Software buyers and vendors are increasingly butting heads amid a budget squeeze and increasingly aggressive sales tactics, according to Gartner. In a series of presentations at the Gartner IT Symposium in Orlando, analysts walked buyers through a few negotiating tactics with the likes of SAP, Microsoft, Oracle,...
- Tags: Oracle Corp., Gartner Inc., Customer, SAP AG, Microsoft Corp., Negotiation, Software Audit, Software-as-a-service Pricing, Tools & Techniques, Linux, Free Trade, Sales Strategy, Management, Operating Systems, Software, Finance, Sales, Larry Dignan
- Blog posts 2009-10-20
- News to know: Intel; Microsoft; Cisco; Google Voice; Postini; Nokia
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Larry Dignan: Intel: Solid third quarter; Sees brighter prospects ahead Sam Diaz: Analysts interested in Intel's 2010, not just...
- Tags: Google Inc., Postini Corp., Larry Dignan, Nokia Corp., Voice, Camcorder, Microsoft Corp., Cisco Systems Inc., Sam Diaz, Intel Corp., Microsoft Windows 7, Microsoft Windows, 3G, Data Centers, Wiki, Operating Systems, Software, Cellular Phones, Consumer Electronics, Personal Technology, Storage, Hardware, Data Management, Online Communications
- Blog posts 2009-10-14
- Microsoft needs to come clean over Sidekick/Danger disaster
- LOL! And some said you were covering this up.http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=70257&messageID=1348275&tag=content;col1RE: Microsoft needs to come clean over Sidekick/Danger disasterMy money goes to TMobile, not Microsoft. This should fall 100% on the shoulders of TMobile!RE: Microsoft needs to come clean over Sidekick/Danger disasterWell who-ever is respossible for this stupid act(upgrade without backups? wtf...)...
- Tags: Microsoft Windows, Storage, Microsoft Corp., Sidekick/Danger disaster, Sidekick/Danger, Microsoft Needs, Hitachi Ltd.
- Discussion threads 2009-10-13
- In the aftermath of the T-Mobile Chernobyl
- Lazy people.Thats all I can think. Who, in their right mind, would entrust valuable data to >> someone elses system
- Tags: Backups, backup, cloud computing, T-Mobile
- Discussion threads 2009-10-12
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