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ZDNet Resources
- Digital Signatures for Contract Management
- As organizations move to implement custom and off-the-shelf contract management applications, many of these systems fail to provide appropriate electronic approval and signing features. This creates a major gap in the workflow and execution of a contract, requiring organizations to re-introduce paper into their automated contract management workflow, slowing collaborative...
- Tags: Contract Management, Digital Signature, ARX, Service Management
- White papers 2009-09-16
- Jordan, Jones & Goulding Standardizes Project Delivery Processes and Increases Profitability
- Jordan, Jones & Goulding JJG wanted to automate the request for information RFI, contract management, and scheduling processes for all projects and improve communication with contractors and accelerates approval processes via clear submittal processing and tracking. The challenge was to improve system stability and productivity, while reducing system cost. JJG...
- Tags: Contract Management, Oracle Corp., Contractor, Service Management
- Case studies 2009-08-01
- Best Practices for Building a Business Case for a Contract Management Solution at Your Company
- The presenters of this webcast shares proven strategies to gain executive support, across business units and departments to deploy a contract management solution. To increase contract revenue and worker productivity, organizations must be able to find a contract when they need it, enforce standardization of language and terms, speed contract...
- Tags: Business Case, Contract Management, Webcast, Best Practice, EMC Corp., Service Management, Storage, Hardware
- Webcasts 2009-06-11
- Research: Gov't lacks oversight on services contracts
- Rigorous contract management is a basic and crucial element necessary to successfully oversee procurement and execution of complex IT projects. New research shows gov't does a lousy job. by Michael Krigsman
- Tags: Contract Management, Supplier, Service Contract, Risk Management Arrangement, Service Management, Channel Management, Government, Marketing, Michael Krigsman
- Blog posts 2009-05-06
- Connecting the Spend Management Dots with Contracts
- While not exactly a well-known name, Zycus continues its spend management expertise by rounding out its sourcing suite with Contract management. Targeted towards the sourcing and procurement professional, Zycus iContract provides organizations the ability to actualize negotiated contract savings through real-time monitoring, proactive alerting, and search capabilities. The product has intelligent...
- Tags: Contract Management, Contract Management Product, Service Management, Mickey North Rizza
- Blog posts 2009-03-13
- ManageEngine ServiceDesk Plus 7.5 (Windows)
- ManageEngine ServiceDesk Plus is a web-based, easy to use Help Desk and Asset Management software whose features include contract management, purchasing, and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management , and Knowledge base in one low-cost, easy-to-use package, ServiceDesk...
- Tags: Contract Management, Knowledge, Microsoft Windows, Inventory Tracking, AdventNet Inc., Knowledge Base, Service Management, Knowledge Management, Strategy, Asset Management, Enterprise Software, Software, Management, Operational Planning, Business Operations
- Software downloads 2008-12-12
- IeSupportManager Helpdesk 2.02 (Windows)
- ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customizable, and very competitively priced. The system can also be built upon...
- Tags: Contract Management, Microsoft Windows, ieComputerSystems, ieSupportManager, Help Desk, Service Management, E-mail, Call Centers, It Operations, Online Communications
- Software downloads 2008-11-26
- Increasing Profitability With Standardized Global Used Truck Management System for a Leading Automotive Manufacturer
- The client is among the world leaders in manufacturing of commercial and heavy-use vehicles. The major challenges in this project were: Integrating disparate enterprise applications and platforms, including customer vehicle and order management, financial management system, dealership management system, SAP, and the Mainframe; Building a multi-lingual solution for over 13...
- Tags: MindTree Consulting, Contract Management, Financial Management, Service Management, Financial Accounting, UML, Investment, Financial Planning, Finance, Ooa/Ood/Oop, Software Development, Software/Web Development
- Case studies 2008-01-24
- Contract Management: A Question of Trust
- Throughout more than 60 countries worldwide, BP produces and distributes lubrication products to both industrial organizations and consumers. For RP managing the settlement of revenue-reducing agreements, such as discount or bonus prepayments, is extremely difficult with standard business applications. To monitor its contracts with over 18,000 partners, Deutsche BP deployed...
- Tags: Contract Management, Progress Software Corp., Service Management, Roi/Tco, Finance, Managerial Accounting
- Case studies 2007-10-24
- ROI Case Study: Microsoft Office InfoPath - MCS
- Microsoft Consulting Services MCS is the worldwide IT and consulting business run by Microsoft to address the needs of enterprise customers and partners. To manage client engagements, MCS follows a series of steps internally, beginning with contract creation and moving on to project tracking and fulfillment. MCS realized that the...
- Tags: Contract Management, Microsoft Office, Nucleus Research Inc., ROI, Microsoft Corp., Consulting, Creation, Microsoft Consulting Services, Service Management, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Knapp Integrates Customer Intelligence for Better Service and Contract Management
- Knapp Logistik Automation GmbH is a one-stop solution provider that handles all aspects of logistics integration, from simulation and layout design to installation and comprehensive staff training. The challenges faced were to design centralized, integrated customer-oriented processes and consolidate the IT infrastructure to lower costs and improve information flow. The...
- Tags: Contract Management, Customer Intelligence, Oracle Corp., Knapp, Knapp Logistik Automation GmbH, Supply Chain, Service Management, Enterprise Software, Databases, Middleware, Business Operations, Software, Data Management
- Case studies
- Defense Contract Management Agency Simplifies Server Infrastructure With VMware Virtual Infrastructure
- The Defense Contract Management Agency DCMA, a component of the Department of Defense DoD, works directly with defense suppliers to help ensure the timely delivery of combat-support supplies and services to the United States' federal and allied governments. With the governments many regulations and procedures, server procurement and provisioning was...
- Tags: Contract Management, Server, Procurement, VMware Inc., EMC Corp., Infrastructure, Government, Purchasing & Procurement, Service Management, Vertical Industries, Storage, Business Operations, Enterprise Software, Software, Hardware
- Case studies
Additional Resources
- What if the search-index was run by a non-profit? GOOG founders once supported that idea
- Soloution looking for a problemReread the tragedy of the commons. This is a bad idea. If different search companies have different businesses listed that will give rise to meta search engines that search the search engines and produce combined results in a single context.There is already a Firefox plugin...
- Tags: SEARCH, search engine, Google Inc.
- Discussion threads 2009-11-23
- Resistance to change: The real Enterprise 2.0 barrier
- Vive Le Resistance!Michael - Resistance to Change, Immunity to Change - there is a lot of activity on the "real work" beyond tech and into enacting and leveraging change agents of Enterprise 2.0 lately... great that we're all surfacing these issues in increasingly large forums.For a bit more flavor on...
- Tags: Enterprise 2.0, transparency, worker
- Discussion threads 2009-11-16
- Life insurance may prove difficult to get if you contract H1N1
- Insurance company business model:Only sell insurance to those who will not need it and hence not collect.For life insurance, they at least have a case, because it should not be possible to take out a $1M policy the day before you die of cancer.Health CARE however is supposed to be...
- Tags: Financial Planning, Benefits, HEALTHCARE, Personal finance, payroll solutions, H1N1 flu, insurance, life insurance, health insurance, health care
- Discussion threads 2009-11-13
- Palm Pixi (Sprint)
- The debut of the Palm Pre got the tech world and gadget enthusiasts excited about Palm once again. Long considered dead in the water, Palm's innovative WebOS operating system buoyed it back into the spotlight, and the Pre was certainly a boon for the company as well as Sprint. While...
- Tags: Smart phones, Cellular phones, Handhelds, Keyboards, capacitive touch screen, Pixi, Pre, Palm Inc., Palm Pixi, Sprint Communications, smart phone
- Product reviews 2009-11-12
- Mac OS 10.6.2 breaks hackintoshes
- Author's views please ...... does the ZDNET author of this post care to say:1. Whether the 'hack' in 'hackintosh' is morally acceptable and/or legal?2. Whether there is any merit in Psystar's case that OSX is tied to Apple hardware? i.e. the vendor makes it a condition of purchasing the OS...
- Tags: Desktops, Linux, Operating systems, Apple Mac OS, Apple Inc., Mac OS 10.6.2, PC, Apple Macintosh
- Discussion threads 2009-11-11
- SAP and Siemens: kiss and make up?
- The other week news broke that Siemens planned to can its estimated €40 million plus annual maintenance agreement with SAP. What a difference a few weeks makes. According to a press release issued by SAP: SAP...today announced that Siemens AG, a global leader in electronics and electrical engineering, has...
- Tags: Siemens AG, SAP AG, Purchasing & Procurement, Business Operations, Dennis Howlett
- Blog posts 2009-10-22
- HTC Tilt 2 (AT&T)
- Editors' note: Portions of the Features section were taken from our review of the HTC Pure since the two smartphones share a number of same features.After waiting in the wings, AT&T's business customers are finally getting their turn with the HTC Touch Pro2. Dubbed the HTC Tilt 2 (and obviously...
- Tags: Keyboards, Smart phones, Handhelds, Cellular phones, High Tech Computer Corp., smart phone, AT&T Corp., Tilt2
- Product reviews 2009-10-20
- Going commando: Four signs of CRM failure
- Snake oil salesmen[i]Should you become the exit champion who calls out warning signs of a CRM effort in jeopardy?[/i]If you wait until you see warning signs, you've already lost. Every CRM and SOA project I've been involved in the seeds of destruction were sown way before the project ever...
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, CRM
- Discussion threads 2009-10-20
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