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- Clear and Newark Airport TSA Lines
- Clear (flyclear.com) registered traveller program technology in use, compared to the TSA lines at Newark International Airport Terminal C by Jason Perlow
- Tags: Transportation Security Administration, C/C++, Programming Languages, Software Development, Software/Web Development, Jason Perlow, clear, security, continental airlines, tsa, airports
- Image galleries 2008-06-12
Additional Resources
- Continental Airlines Modernizes Call Center Application With Web-Based Technology
- Continental Airlines stands out from its competition through a commitment to superior customer service and a forward-thinking approach to technology. When it came time to update its call center reservations system, Continental and its partner Infusion Development chose the Microsoft Silverlight browser plug-in to build the new reservations solution as...
- Tags: Web, Continental Airlines Inc., Call-center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies 2009-07-13
- Continental Airlines Improves Airport Gate Experience With Presentation Technology
- Continental Airlines carries 65 million passengers a year to 265 airports around the world, and it strives to ensure that every one of those customers has the best possible travel experience. In order to improve access to accurate, consistent, real-time flight data for both travelers and Continental gate agents, the...
- Tags: Continental Airlines Inc., Real Estate, Business Operations
- Case studies 2009-07-01
- Continental Airlines Projects $1.5 Million Annual Savings Through Virtualization
- Continental Airlines needed to consolidate its server hardware, lower its costs, and achieve a highly available server solution. It also wanted to better serve its remote workers. When the company learned about the virtualization capabilities of Windows Server 2008 R2 Datacenter, it decided to deploy a beta version of the...
- Tags: Continental Airlines Inc., Virtualization, Cloud Computing, Storage Management, Utility Computing, Servers, Hardware, Storage
- Case studies 2009-07-01
- CLEAR Airport Verified Identity Pass calls it Quits (UPDATED)
- In a brief email sent to customers at 10:45PM EST, Verified Identity Pass notified its 250,000 customers that the CLEAR service was no more click on photo to enlarge Well I can't say that it was unexpected, but it's definitely a...
- Tags: Clear, Identity, Steven Brill, Security, Jason Perlow
- Blog posts 2009-06-22
- Continental Flies Higher by Saving Millions With Microsoft Hyper-V on HP BladeSystem
- Continental Airlines (www.continental.com) is the fifth largest airline in the world. At number five, Continental may not be the world's biggest airline. But in a number of surveys, passengers say it's the best. Continental wanted to increase compute capacity despite data center limits on power. Continental standardized on HP BladeSystem...
- Tags: Hewlett-Packard Co., Continental Airlines Inc., Microsoft Corp., Microsoft Windows Server Hyper-V, Data Centers, Microsoft Windows Server 2008, Storage, Hardware, Data Management, Operating Systems, Microsoft Windows, Software
- Case studies 2009-05-01
- Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution
- Continental Airlines is the world's fifth largest airline. To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes instead of...
- Tags: Virtualization, Continental Airlines Inc., Data Centers, Microsoft Windows Server 2008, Desktops, Storage, Hardware, Data Management, Operating Systems, Microsoft Windows, Software
- Case studies 2009-04-01
- Top travel Web sites in December 2008
- Rank Website Domain Market Share Nov ‘08 Oct ‘08 Sep ‘08 1. MapQuest www.mapquest.com 10.98% 1 1 1 2. Google Maps maps.google.com 9.81% 2 2 2 3. Southwest Airlines www.southwest.com 3.31% 4 5 5 4. Expedia www.expedia.com 3.02% 5 4 4 ...
- Tags: Web, Yahoo! Inc., Web Site, Web Site Development, Web Technology, Internet, NB
- Blog posts 2009-02-14
- Top travel search terms in December 2008
- Rank Search Term Clicks 1. mapquest 3.31% 2. southwest airlines 0.95% 3. map quest 0.89% 4. mapquest driving directions 0.84% 5. maps 0.79% 6. google maps 0.66% 7. google earth 0.56% 8. mapquest.com 0.49%...
- Tags: Airline, NB
- Blog posts 2009-02-13
- Top aviation search terms in November 2008
- Rank Search Term Volume 1. southwest airlines 9.92% 2. american airlines 3.68% 3. united airlines 2.86% 4. continental airlines 2.74% 5. delta airlines 2.22% 6. northwest airlines 1.83% 7. us airways 1.80% 8. southwest...
- Tags: Airline, NB
- Blog posts 2009-02-05
- Top aviation search terms in October 2008
- Rank Search Term Volume 1. southwest airlines 9.42% 2. american airlines 3.78% 3. united airlines 2.90% 4. continental airlines 2.88% 5. delta airlines 2.28% 6. us airways 2.01% 7. jet blue 1.80% 8. northwest...
- Tags: Airline, NB
- Blog posts 2008-12-26
- US-CERT: Beware of airline ticket e-mail scam
- The United States Computer Emergency Readiness Team (US-CERT) has issued an alert for an e-mail scam targeting holiday travelers, warning that malware authors are using clever social engineering tactics to hijack Windows computers. In the e-mail scam, users get a .zip file attached to a message about...
- Tags: Malware, Social Engineering, US-CERT, E-mail, Viruses And Worms, Online Communications, Security, Ryan Naraine
- Blog posts 2008-12-12
- Airline Trims Development Time for Content Management Solution by Three Months
- Continental Airlines wanted to use Microsoft Office SharePoint Server 2007 to improve the way it published Web content. But to ensure that the solution would also meet the company's long-term vision for a comprehensive enterprise content management system, Continental visited a Microsoft Technology Center. In just two days, the development...
- Tags: Continental Airlines Inc., Microsoft Corp., Enterprise Content Management, Content Management, Enterprise Software, Software
- Case studies 2008-12-01
- Airline ticket sales by airline Web site
- Supplier Sites Q2 2007 Q2 2008 Point Change American Airlines 12.8% 10.7% -2.1 AirTran 4.9% 4.9% 0.0 Continental Airlines 11.5% 12.3% 0.8 Delta Airlines 14.2% 13.3% -0.9 JetBlue 5.9% 7.1% 1.2 Northwest Airlines 6.8% 4.3% -2.5 ...
- Tags: Airline, Web, Web Site, Sales Strategy, Channel Management, Web Site Development, Web Technology, Sales Force Management, Sales, Marketing, Internet, NB
- Blog posts 2008-11-14
- Consumer sentiment towards a la carte price plans by airlines
- Question: Are you in favor of “a la carte” pricing? Date: August 2008 Response Total Respondents American Continental Delta Southwest United Yes 48.5 56.5 48.6 48.6 50.1 53.8 No 37.3 31.6 37.8 40.1 35.3 29.7 Not sure 14.2 11.9 13.5 11.3...
- Tags: Pricing, Marketing Research, Marketing, NB
- Blog posts 2008-11-12
- Top aviation search terms in September 2008
- Rank Search Term Volume 1. southwest airlines 8.84% 2. american airlines 3.67% 3. united airlines 3.21% 4. continental airlines 3.08% 5. delta airlines 2.32% 6. us airways 2.21% 7. northwest airlines 2.08% 8. southwest...
- Tags: Airline, NB
- Blog posts 2008-10-27
- Amazon Kindle: It’s not for us, Jack
- My grubby hands on the Amazon Kindle at Continental Airlines' Presidents Club Lounge at Newark Liberty International Airport. See Jason's Amazon Kindle Gallery. As I've discussed in this column before, I spend about 4 days a week away from home and about 8...
- Tags: Amazon.com Inc., Amazon Kindle, Kindle, Arthur C. Clarke, E-books, Wireless LANs, Personal Technology, Wireless, Jason Perlow
- Blog posts 2008-10-21
- Top aviation search terms in August 2008
- Rank Search Term Volume 1. southwest airlines 8.50% 2. american airlines 3.93% 3. united airlines 2.90% 4. continental airlines 2.67% 5. delta airlines 2.63% 6. us airways 2.06% 7. southwest 1.97% 8. northwest airlines...
- Tags: Airline, NB
- Blog posts 2008-09-16
- Top aviation search terms in August 2008
- Rank Search Term Volume 1. southwest airlines 8.50% 2. american airlines 3.93% 3. united airlines 2.90% 4. continental airlines 2.67% 5. delta airlines 2.63% 6. us airways 2.06% 7. southwest 1.97% 8. northwest airlines...
- Tags: Airline, NB
- Blog posts 2008-09-16
- Hurricane Ike and some class acts
- Although the Citrix analyst bash was interesting, informative and a wonderful opportunity to re-connect with old friends both at Citrix and in the analyst community at large, getting back to my office became quite a challenge. Continental Airlines, in preparation for Hurricane Ike, canceled our flights and did little to...
- Tags: Analyst, Citrix Systems Inc., Pharmacy, Compay, Public Relations, C/C++, Marketing, Corporate Communications, Programming Languages, Software Development, Software/Web Development, Dan Kusnetzky
- Blog posts 2008-09-14
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