consumer reports Resources on ZDNet

ZDNet Resources

consumer reports: Apple leads in support - by double digits: Consumer Reports: Apple leads in support - by double digitsWOW!!!!Apple just slaughtered the competition. That speaks volumes in itself. Apple... leading by a huge double digit margin...BTW.. Shadetree, Non_Zealot, No_Axe, and Ye... A double digit is a number that is higher than any of you guys can count to.Paid for?Looks...; Tags: PRODUCTIVITY, nonZealot, Apple Inc., computer, Apple iPhone, Consumer Reports, stat; Discussion threads 2008-05-06
consumer reports: Apple leads in support - by double digits (updated): In Consumer Reports' annual reliability survey for the June 2008 issue 80 percent of the users that contacted Apple's technical support reported that they had their computer problem solved. The industry average last year was 60 percent. The survey polled subscribers on their experiences with...; Tags: Consumer Reports, Apple Inc., Survey, Laptop Computer, CR, Marketing Research, Notebooks, Marketing, Hardware, Notebooks & Tablets, Jason D. O\'Grady; Blog posts 2008-05-06
consumer reports: iPhone 64, BlackBerry Curve 61. Baloney.: Consumer Reports: iPhone 64, BlackBerry Curve 61. Baloney.Russell, you're killing me.I've have a corporate BB and currently own an iPhone. The iPhone kills the BB in almost all aspects of my daily use. But this is my opinion, let's go to the lab tests.Of the BASIC criteria you...; Tags: Apple iPhone, Consumer Reports, iPhone 64, BlackBerry Curve 61, Baloney, BlackBerry Curve, RIM BlackBerry; Discussion threads 2007-12-18
consumer reports: iPhone 64, BlackBerry Curve 61. Baloney.: OK, let us break this one down, at least according to the way the testers at CR see it in the January, 2008 issue. Here are some of the quantifiable criteria CR applied to both devices: Performance: Listening: A tie. Talking:...; Tags: Apple iPhone, Consumer Reports, BlackBerry Curve, RIM BlackBerry, Handhelds, Hardware, Russell Shaw; Blog posts 2007-12-18
Apple's growth, an unwinnable iPhone war and a reputation at risk: Apple is clearly in a war with hackers over the iPhone and its most loyal fans could take a few hits. How Apple performs through these battles will determine the company's overall reputation going forward. Today's angst over iPhones becoming iBricks because they were modified is really just...; Tags: Apple iPhone, Customer Service, Consumer Reports, Apple Inc., Public Relations, Product Marketing, Hacking, Customer Relationship Management (CRM), Marketing Research, Marketing, Corporate Communications, Security, Enterprise Software, Software, Larry Dignan; Blog posts 2007-09-28

Next-gen DVD war could be messy--or not: Next-gen DVD war could be messy--or notNo War at allThere is a third possibility in this so-called war. IT departments and software vendors are more interested in capacity than screen resolution. I believe you will see a hybrid dual format consumer version that attaches to the home TV,...; Tags: Consumer electronics, HD-DVD, DVD, dual format player, laser, format player, Sony Corp., disk, increment, Consumer Reports; Discussion threads 2006-08-16
consumer reports ranks top online consumer electronics retailers: Crutchfield, Amazon, Costco: Consumer Reports says online outlets did a better job overall than brick-and-mortar retailers of satisfying customers when it came to their purchases of televisions, digital cameras, DVD/DVR players, camcorders, handheld computers, or audio equipment. Crutchfield.com, Amazon.com, Costco.com, J&R.com, and Buy.com led the list of preferred online retailers.; Tags: retail company; Blog posts 2005-11-04

Additional Resources

Facebook makes its own 'data portability' move, Google to follow?: Not to be outdone by MySpace's "Data Availability" initiative, Facebook announced on Friday its own data portability strategy dubbed "Facebook Connect". Described as "the next iteration of Facebook Platform" the new feature will allow users to "connect" their Facebook identity, friends and privacy to participating sites --...; Tags: Google Inc., Facebook, Social Networking, Channel Management, Web Site Development, Security, Online Communications, Marketing, Advertising & Promotion, Internet, Steve O\'Hear; Blog posts 2008-05-12
More on RIM's moat: Launches BlackBerry Bold; App developer fund: Business people can be hip too. That appears to be the message from Research in Motion and its motives behind its new BlackBerry Bold smartphone. There's definitely a hint of some iPhone envy here, but the device isn't a direct competitor. From the statement (Matthew Miller's take,...; Tags: Developer, Research In Motion Ltd., Smart Phone, RIM BlackBerry, BlackBerry Bold, BlackBerry Partners Fund, Smart Phones, B2C, Handhelds, B2B, Consumer Electronics, Personal Technology, E-business/E-Commerce, Internet, Hardware, Larry Dignan; Blog posts 2008-05-12
News to know: Facebook; OpenOffice; Firefox; RIM: Notable headlines: Paula Rooney: Firefox 3 RC1 code complete, due in late May Joe McKendrick: Is anyone ready to process a trillion events per day? Tom Foremski: Informatica is on the block say senior sources Michael Krigsman: Hosted...; Tags: Apple iPhone, Google Inc., Facebook, OpenOffice, Research In Motion Ltd., Mozilla Firefox, Health Care, Microsoft Corp., Vertical Industries, Benefits, Healthcare, Microsoft Windows XP, Enterprise Software, Software, Human Resources, Operating Systems, Microsoft Windows, Larry Dignan; Blog posts 2008-05-12
To Catch a Thief: To Catch a Thief To catch a thief ... the high-tech way. Somone broke into Kait Dupalga's apartment and stole TVs, iPods, a set of car rims – and Kate's Mac laptop. The big break in the case came when a friend of...; Tags: Apple Macintosh, Mr., Friend, Photograph, Computer, Productivity, Desktops, Hardware, Richard Koman; Blog posts 2008-05-11
A sailing robot to cross the Atlantic: The Times of London reports that seven robotic craft will compete in a race across the Atlantic Ocean in October 2008. One of them, 'Pinta the robot sailing boat,' has been designed at Aberystwyth University, Wales, UK. Pinta is expected to sail for three months at a maximum speed of...; Tags: Pinta, Robots, Emerging Technologies, Roland Piquepaille; Blog posts 2008-05-11
Don't insulate, Nansulate, says Florida cleantech company: Don't insulate, Nansulate, says Florida cleantech companywhat about other uses e.g. Space Shuttle, airplanes, etc?If this stuff is so good NASA should be buying it by the bucket to insulate their flight vehicles including the Back To The Moon Lander.What about Boeing using it for airplanes instead of whatever they...; Tags: Nansulate, R-Value, cleantech company, clean technology; Discussion threads 2008-05-09
Microsoft not pulling XP SP3 again (so far): Microsoft isn't halting Windows XP Service Pack (SP) 3 distribution -- so far, at least -- in spite of endless-reboot problems reported by AMD-based PC customers, a company spokeswoman said on May 9. Reports of the reboot problem are cropping up on Microsoft forums and other sites...; Tags: Mary Jo Foley; Blog posts 2008-05-09
Another net neutrality bill, in a Comcast-charged atmosphere: Another net neutrality bill, in a Comcast-charged atmosphereLots of profit......jobs and innovation in jeopardy? Too bad we didn't jeopardize Sub-Prime lending when we had a chance. Same kind of profit potential here for the telcos IMO.Drop ComcastThere are lots of ISP's out there.AT&T Yahoo comes to mind.Could Comcast's big usership...; Tags: INTERNET, Broadband Internet, Comcast Corp., Comcast-charged atmosphere, Net Neutrality, net neutrality bill; Discussion threads 2008-05-09
Network Magic simplifies tasks for home users: Network Magic from Pure Networks isn't a new product, but it's new to me. I've been playing around with this home-network manager for a week or so, and I think it's a great solution for those who are unfamiliar with networking. Its clean design and easy-to-understand interface helps you perform...; Tags: Network, Network Magic, Network Map, Network Advisor, Networking, Rik Fairlie; Blog posts 2008-05-09
Another net neutrality bill, in a Comcast-charged atmosphere: The latest net neutrality bill, offered by Reps. John Conyers (D-Mich.) and Zoe Lofgren (D-Calif.), is a second try to treat neutrality as an antitrust issue, Ars Technica says. It's essentially the same bill that failed in 2006. The bill is intended to "promote competition,...; Tags: Bill, Comcast Corp., U.S. Congress, Net Neutrality, Internet, Networking, Richard Koman; Blog posts 2008-05-09
Blockbuster can start due diligence on Circuit City: Blockbuster can start due diligence on Circuit CitySM & CC, NF & BBSystemax is an better fit for Circuit City since Systemax already have an strong online store called TigerDirect. They also purchased most of CompUSA stores. It will be the most obvious and safest fit. Blockbuster will be better...; Tags: Blockbuster Inc., Systemax, NetFlix Inc., Circuit City Stores Inc.; Discussion threads 2008-05-09
Rumor Mill: What's on the Apple horizon: Hey there, it's Jake, Jason's evil twin. It's Friday which means that it's my turn to take the wheel for trip down Apple rumor lane. Fasten your seat belts because here we go: Apple Developing Wiimote-Like Controller? – AppleInsider reports that a new Apple patent application reveals...; Tags: Apple iPhone, Apple Inc., iLounge, 3G, E-mail, Desktops, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Online Communications, Hardware, Jason D. O\'Grady; Blog posts 2008-05-09
Logged into Google? You may see more ads: Logged into Google? You may see more adsThis is win-winI've seen people arguing in the past that behavioral ads are a violation of their privacy but I say: give me more! Properly targeted ads are actually [b]beneficial[/b] to both the consumer and to the business because they do what middle-men...; Tags: advertisement, Google Inc.; Discussion threads 2008-05-09