consumer quality

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Microsoft: Vision to 'fundamentally re-imagine productivity'

Imagine drawing on floor-to-ceiling office windows with your finger, using them like a whiteboard, aided by contextual information right at your fingertips, translated as necessary. You haven't lost your marbles -- you're participating in a global corporate meeting, and your colleagues are doing the same thing on four other continents....

Tags: Software, Vision, Microsoft Corp., Technology, Consumer Quality, Tools & Techniques, Strategy, Management, Andrew Nusca

Blog posts 2009-02-27

Additional Resources

Chatting (Not Chattering) About Salesforce - Part I

(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...

Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg

Blog posts 2009-11-23

Michael Dell sticks to Windows 7 big bang theory

too old?"Windows XP is 8 years old"So What? If it ain't broke don't fix it!Windows 2000 is ten years old and still does almost everything I need. Everyone around me runs XP or newer, yet I have far fewer problems.What is good for the computer industry is not...

Tags: Operating systems, theory, Dell Computer Corp., Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows

Discussion threads 2009-11-20

Microsoft still working on an Adobe Lightroom competitor, but with a social twist

Maybe MS needs myLife instead of focusing on cloud everything.I've been a Windows user since Windows 1.0 on MS-DOS. I used Multiplan and Word with a mouse before Windows even existed. Over the years I've purchased so many copies of MS Office, OS upgrades, mice, keyboards, joysticks, development environments (MASM,...

Tags: Microsoft Windows Vista (Longhorn), Adobe Systems Inc., Microsoft Corp., photograph, Microsoft Windows Vista, Adobe Lightroom, Microsoft Windows

Discussion threads 2009-11-19

Apple's app approval revolt: Will it matter? Maybe

Once somebody matches the ease of the App store,Create a desktop application which makes it brain-dead simple to buy, install, arrange, and sync software and multimedia content with the Droid and it will take off like crazy. That's about the only thing the iPhone has over the Droid at this...

Tags: Smart phones, Cellular phones, Digital music, Apple Inc., Apple iPhone, developer

Discussion threads 2009-11-17

HP Pavilion Elite owner resorts to lawsuit over 'inherently defective' PC

My HP Pavilion Elite... / HP quality controlMy HP Pavilion Elite came with an obviously defective, and defectively designed, video card. After about eight months, the video card model was finally recalled.My previous HP desktop computer went for about five years without a problem.HP's quality control is clearly going down...

Tags: Desktops, Microsoft Windows, Operating systems, Microsoft Windows XP, UNIX, OPEN SOURCE, Hewlett-Packard Co., HP Pavilion Elite, HP Pavilion, Linux, Core i7, Apple Inc., Microsoft Corp., PC

Discussion threads 2009-11-17

More evidence of the coming collision between home broadband and the smart grid

Collision?Not the word I would have used.In any event, I think this is a positive and necessary direction to go. In order to manage more diversified, less dependable/consistent sources of energy, the demand side HAS TO be managed. Without it, we are just setting ourselves up for a lot of...

Tags: TELECOMMUNICATIONS, collision, home broadband, grid, smart grid

Discussion threads 2009-11-16

Antitrust charges filed against Intel

Stepping backand seeing an AMD plant being built in close proximity to the capitol of New York Albany, seeing Cuomo follow in the footsteps of his Father Mario, does it surprise anyone that Cuomo is being this aggressive?It's a move which will certainly look good on his curriculum vitae when...

Tags: Corporate law, Processors, Intel Corp., Advanced Micro Devices Inc., Antitrust charge, antitrust, processor

Discussion threads 2009-11-05

The iPhone is one of the best phones in the world, carriers with it are the problem

far from perfect indeedIt's a great gadget...until it freezes and you have to wait several minutes while you reboot it. That is if you know how to reboot it, the first time is always accompanied with panic because you think the thing went dead. Don't blame the carriers,...

Tags: Smart phones, iPhone Screen, BlackBerry Tour, Apple iPhone, phone, carrier, keyboard

Discussion threads 2009-11-04

Wii sales take a 43% tumble ... why?

Can no longer competeNintendo has dug itself in a hole this time it probably can't get out of. If they have a hardware update to improve graphics to the level of the 360 or PS3 they will not be able to compete on price which was their main selling...

Tags: Games, Sales strategy, game, Nintendo Wii, Nintendo Co. Ltd., sales, graphics

Discussion threads 2009-10-30

In recession, VoIP makes strong case for cutting your home landline

Tempting, but I will passI've considered VoIP several times over the years, but it usually just takes a few phone calls with a friend or relative who is using VoIP before I change my mind! Not infrequently, the conversation becomes a warbling mess. Then there are times we...

Tags: Telephony, TELECOMMUNICATIONS, VoIP, phone, recession

Discussion threads 2009-10-30

What's the key to Apple's success?

One word: QUALITYA concept absent from WindowslandTDSo sad to see how Apple destroyed the word "innovation"Apple has never, ever, done anything innovative. By applying the term to blatant rebadging of 5 year old technology, you devalue the meaning of the word and insult those who actually [b]do[/b] innovate. For shame.Oh,...

Tags: Apple Inc.

Discussion threads 2009-10-29

Can Palm and WebOS make it through 2010?

Belgian customer lostIn January this year, I planned on becoming a palm pr? user asap, as I was truly enthusiastic about the device.I have waited for the device to become available in Belgium ... and waited ... and waited...So my conclusion: Palm doesn't want me as a customer.That's why I...

Tags: WinMo, Palm Inc., WebOS

Discussion threads 2009-10-28

Apple pitching media companies on tablet?

Hehe, Apple just invented the eReader!![i]While the new Apple device isn't strictly an ebook-reader it appears that Cupertino is setting the stage for a completely new platform for deliverings, books, newspapers and magazines.[/i]Ah, I love how simply stating that this isn't "strictly" an ebook reader, you can credit Apple with...

Tags: Tablets, Notebooks, E-books, Smart phones, Kinda, Apple Inc., tablet

Discussion threads 2009-10-27

A Net Neutrality Solution: Opinions Wanted

First thoughts"the incumbents fought it tooth and nail"Same thing happened in the last 4 industrial revolutions!I'm broadly in favour of your improvements ... with a few caveats ... and will look at the 2 papers you plugged, sorry referenced ;-)"Users should be concerned that the Internet services they pay for...

Tags: Fiber optics, Net Neutrality, Net Neutrality Solution

Discussion threads 2009-10-26

Ubuntu 9.10 launch - 29 October

If it's ...... easier than Win7 to install, they will have a winner!^o^Yawn, another boring launch of another boring linux distro. No excitement, people aren't enthused. There is nothing new here. As I said...BORING.Well 9.04 was not diffcult to install Not sure what you are going for here 9.04 was...

Tags: Linux, Media Center PCs, Microsoft Windows Vista (Longhorn), Operating systems, KDE 4 Desktop, Win7, Ubuntu, HDCP, Microsoft Windows 7, hardware, Microsoft Windows

Discussion threads 2009-10-26

Netflix arriving on PlayStation 3 next month

Hail PS3!! PS3 is on the roar.. After beating XBox after a long time in console sale, they are back in news again after a successful deal with netflix.I was expecting this deal a year before. But its never too late. All the things will turn out to be good...

Tags: Game players, Linux, Right Now IT, XBL, Sony PlayStation 3, NetFlix Inc., Microsoft Xbox, Sony Playstation

Discussion threads 2009-10-26

Why Android is beating Windows Mobile

So, the analysts have it wrong.because they do not agree with your assesment, but they have it correct when they do?That seems quite selective, but then again, it could be true. That is why when I see anaylyst that believe that Android (for as good as an operating system that...

Tags: Mobile operating systems, Advertising & Promotion, Operating systems, Microsoft Corp., mobile, Microsoft Windows Mobile, operating system, Microsoft Windows, software

Discussion threads 2009-10-26

Netflix lands Sony PS3 distribution deal; Bolsters streaming footprint

Netflix's streaming movie and TV service will be made available to Sony's 9 million PlayStation 3 customers under a distribution partnership announced Monday. Netflix said it will begin streaming through the PS3 next month (statement, Techmeme, PlayStation blog). The move gives Netflix another leading game console for...

Tags: NetFlix Inc., Sony Corp., Sony PlayStation 3, DVD, TVs, Consumer Electronics, Game Players, Tv & Home Theater, Personal Technology, Home Entertainment, Larry Dignan

Blog posts 2009-10-26

iFixit: Disassembling the new MacBook unibody

Taking a lookI've one of last year's black MacBooks and have been extremely happy with it. The realignment of the laptop line, bringing back the 13" MacBook Pro and consigning the consumer MacBook to the under $1K polycarbonate model has seemed to be a good arrangement. If you're buying a...

Tags: Notebooks, Desktops, laptop computer, Apple MacBook, Firewire port, new MacBook, MACBOOKS, FireWire, Apple Macintosh

Discussion threads 2009-10-22