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Consumer Credit Provider Boosts Employee Productivity With Desktop Software Upgrade: COFIDIS is a leading provider of consumer credit in Portugal. As part of its strategy to capitalize on advances in technology, the company recently upgraded all of its 430 computers to Windows Vista and the 2007 Microsoft Office system. Employees are now able to provide better customer service thanks to...; Tags: Software, Desktop, Desktop Software, Consumer Credit, Microsoft Corp., COFIDIS; Case studies 2008-06-02
Consumer credit up 2.2% in Jan 2006: The Federal Reserve reported that consumer credit grew at an annual rate of 2.2% in January 2006, up from a 1.9% rate of increase in December 2005. It was the best showing since consumer credit grew at a 3.1% pace in September 2005.; Tags: consumer credit; Blog posts 2006-03-08
Fiditalia Offers Flexible Information Systems to Support Development of Consumer Credit: Fiditalia S.p.A. has been one of Italy's biggest consumer credit companies for 25 years, with more than one million active clients today. The company wanted to implement a solution consistent with the development of a customer service-oriented architecture and replace the outdated Customer Relationship Management CRM system, with no loss...; Tags: Information System, Oracle Corp., High-performance, Consumer Credit, IVR, Fiditalia S.p.A., Interactive Voice Response (IVR), Leadership, Customer Relationship Management (CRM), Enterprise Software, Management, Software; Case studies
Oracle Case Study: Fiditalia: Fiditalia, one of Italy's top four consumer credit companies, grew by 20 percent during 2003. Seeking to keep up with the demands of an increasingly knowledgeable customer base, Fiditalia wanted to replace its CRM system with a solution that could integrate with a wide range of applications. Fiditalia wanted to...; Tags: Oracle Corp., Consumer Credit, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing; Case studies
HP Helps Cofidis Provide Better Online Customer Service: Cofidis established the telephone credit system in France in 1982. The company now offers a range of consumer credit products including revolving credit, installment-repayable loans, and credit cards. With shareholders including 3 Suisses International and Cetelem, the business culture of Cofidis is naturally focused on remote selling and consumer credit....; Tags: Customer Service, Hewlett-Packard Co., Consumer Credit; Case studies

Additional Resources

DIRECTV: Well HERE's Your Problem, Ma'am...: Shortly after I posted my diatribe on my problems with my DIRECTV HD receivers and the company's horrible customer service, I was contacted by Stuart Sweet, a moderator on a popular Satellite TV forums site, DBSTalk. Apparently, my post had created quite a stir and I was asked to register...; Tags: Digital Video Recorder, DirecTV, Satellite, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Jason Perlow; Blog posts 2008-07-19
Windows "Workstation" 2008 better than Vista? OK then, show me the money!: Windows "Workstation" 2008 better than Vista? OK then, show me the money!dre` typo, i think"...nothing I would lie better than to..."It's the cost, Adrianlook at the difference in price.if i paid that much for a "desktop" OS, you can bet that I'd convince myself it was faster ;)The other thing...; Tags: Microsoft Windows Vista (Longhorn), Operating systems, Desktops, workstation, Vista x64, Server 2008, Microsoft Windows Vista, Microsoft Windows, desktop, server, Vist-___; Discussion threads 2008-07-18
NebuAd: Galileo or pariah?: NebuAd: Galileo or pariah?Double Pariah!!NebuAd is not only a Pariah but a double Pariah! And evoking the spirit of Galileo won't solve the shameless acts they have been doing to innocent consumers. I hope congress get very tough with them: Privacy Breach: Behavioral Targeting Needs Closer Look (http://www.internetevolution.com/author.asp?section_id=544&doc_id=153592&F_src=flftwo)RE: NebuAd: Galileo...; Tags: NebuAd, Galileo; Discussion threads 2008-07-18
NebuAd: Galileo or pariah?: So, it would seem we have found the outer limits of user tracking and ad-serving. At a House hearing yesterday, NebuAd ran into universal condemnation for its plans to monitor broadband customers' web visits and deliver targeting advertising, reports News.com's Declan McCullagh. Contemptible. Goes against everything...; Tags: Web, Advertisement, Cable Company, Internet Service Provider, Notice, NebuAd, Internet Service Providers (ISPs), Cable, Channel Management, Network Technology, Internet, Telecommunications, Personal Technology, Marketing, Networking, Richard Koman; Blog posts 2008-07-18
Microsoft's search ambitions are its Vietnam: Microsoft's search ambitions are its VietnamMicrosoft's search ambitions are its VietnamThe simple answer is no. Microsoft has Google envy? Since when? Google has been in constant decline for a couple of years now. Microsoft on the other hand has been growing. Their interest in search is...; Tags: Tools & Techniques, Live Mesh, Microsoft Corp., Google Inc., software; Discussion threads 2008-07-18
The potential fallout from Apple vs. Psystar: The potential fallout from Apple vs. Psystaranticompetitive argumentThe problem with the anticompetitive argument is that the company engaging in the activity has to command a substantial share of the overall market. Apple doesn't even have 8% of the market. Also, Psystar never even tried to license Apple's intellectual...; Tags: Desktops, Operating systems, Psystar, Apple Inc., Apple Macintosh; Discussion threads 2008-07-18
Microsoft's online plan: Spend, spend, spend: Microsoft's online plan: Spend, spend, spendMS understands that the days of their two cash cows are numbered.They understand that we are moving online and the only thing they can do online right now is lose more money.So, not unexpected that they are getting more desperate and throwing more money at...; Tags: SEARCH, Mergers & Acquisitions, Microsoft Search service, Microsoft Corp., online plan; Discussion threads 2008-07-18
Top digital camera vendors partner to develop new wireless transfer technology: Imagine being able to display photos on your TV screen just by touching your digital camera to the TV--no more card readers or cables to fuss with. Today, Sony along with the likes of Canon, Kodak, Nikon, Olympus, Panasonic, Samsung, and eight other big names in consumer electronics announced an...; Tags: Consortium, Digital Camera, Camera, Wireless, Digital Cameras, Digital Photography, Consumer Electronics, Personal Technology, Janice Chen; Blog posts 2008-07-17
Romanian authorities arrest cybercrime suspects: Well, eight days, and a joint effort to help prevent phishing and two major arrests related to identity theft, and I feel like we've made a decent attack on the identity theft culture. Score one for the good guys for once. Just a day after reading...; Tags: Arrest, eBay Inc., Romania, Romanian, Phishing, Identity Theft, Cyberthreats, Spam, Viruses And Worms, Security, Spam And Phishing, Nathan McFeters; Blog posts 2008-07-17
Optimus Maximus: Despite its innovative approach to keyboard design, the OLED-based Optimus Maximus keyboard is best considered an expensive novelty. Its $1,600 price tag keeps it out of the hands of the average consumer, and we also question the practical benefit of using 113 customizable OLED screens as an input device. There...; Tags: Keyboards, Lebedev Studio, default layout, Optimus Maximus, Optimus Corp., keyboard; Product reviews 2008-07-17
SAP 'Mittelstand' customers upset at new maintenance charges: Following on from yesterday's announcement of a hike in SAP maintenance charges, the German title Computerwoche implies that the powerful 'Mittelstand' group in the German SAP user group are far from happy. Under the title: "Higher maintenance costs upset SAP customers ," Computerwoche interviewed Gunther Rheinhart, executive member of the...; Tags: Customer, SAP AG, Mittelstand, Gunther Rheinhart, Auto-renew, Software As A Service (SaaS), Workforce Management, Outsourcing, Emerging Technologies, Human Resources, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett; Blog posts 2008-07-17
Torvalds attacks IT industry 'security circus': Torvalds attacks IT industry 'security circus'Torvalds attacks IT industry 'security circus'So Linus admits that there are security flaws in linux as well as other bugs? I've been saying that for a long time but the fanboys wouldn't believe me. Now that their leader finally admits to it perhaps...; Tags: Operating systems, UNIX, OPEN SOURCE, L.D., Name-calling, Linus, Torvalds, security, attack, IT industry, OpenBSD; Discussion threads 2008-07-17
PC shipments solid in second quarter; Apple No. 3 in U.S.: PC shipments solid in second quarter; Apple No. 3 in U.S.WellWell, that shows that Apple is still not significant worldwide,which is not surprising !MisleadingAlthough Apple slightly edged out Acer in US sales, it comes nowhere close to Acer in international sales. So to claim that Apple topped Acer in shipments...; Tags: Desktops, Apple Inc., PC, PC shipment, No. 3, Apple Macintosh; Discussion threads 2008-07-17
The edge-centric Internet: Why isn't the edge of the network the center? More computes and storage gets shipped to consumers than to Internet data centers, so consumers should help power the Internet. And get paid for it. P2P vs Internet data centers A new project, spearheaded by National ICT...; Tags: Consumer, Internet Data Center, Data Center, Internet, Data Centers, Internet Service Providers (ISPs), Storage, Hardware, Data Management, Robin Harris; Blog posts 2008-07-16
Photos: Solar players show off their wares: Makers of consumer and utility-scale solar equipment display their goods at Intersolar 2008. by CNET News.com; Tags: CNET News.com; Image galleries 2008-07-16