consumer advocate

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Gagging patients from online criticism

A 9-year outfit called Medical Justice is pushing a gag order doctors can make patients sign which keeps them from criticizing the docs online. by Dana Blankenhorn

Tags: Patient, Doctor, Consumer Advocate, DrScore, Center For Peer Review Justice, Marketing Research, Web 2.0, Marketing, Internet, Dana Blankenhorn

Blog posts 2009-03-04

Why advocacy matters to online retailers: Customer focus can mean greater loyalty and financial returns are in store

Consumer advocates are potent allies to becoming a successful online retailer. By turning more of your consumers into advocates, your business can achieve a better bottom-line, while satisfying customers with a more pleasurable online shopping experience. A recent IBM Institute for Business Value study of nearly 2,500 U.S. online shoppers...

Tags: Financial, Online Retail Company, Retail Company, Consumer Advocate, Retail, E-business/E-Commerce, Financial Accounting, Internet, Finance

White papers 2008-12-17

Google, YouTube double down on user tracking: DoubleClick next up

Google, YouTube double down on user tracking: DoubleClick next upEasy target - 100B Mrk Cap per anumSo Google you are dividing your Ad business into 2 segments, 1) User intention targeted, 24/7 ads for Toolbar users, and building a new vulnerable area, ‘Cookie Fraud'user targeted ads = DoubleClick + Web...

Tags: YouTube Inc., Consumer Advocate, Google Inc., advertisement, DoubleClick Inc., cookie

Discussion threads 2007-04-20

Additional Resources

ChromeOS says tear down this network regulation wall

Costs"What is holding back network capacity is politics."What's holding back network capacity is huge costs.Yep, very important to push the ISPs to free up the bits. They would love to continue selling bandwidth through an eyedropper at very high prices. They need a push.Oh, and Microsoft will not like this...

Tags: Netbooks, nettops & MIDs, Network technology, ChromeOS, netbook, fiber

Discussion threads 2009-11-19

Should the anonymity shroud be lifted online?

Social Network Sites = FOOLS!ONLY fools put private information on a Public_Domain that is anybodies data once it is there...All of these people will regret spewing all of this data all over the Internet where it will reside forever in cache on servers.....Plus the google search that keeps searches FOREVER!!!enjoy...

Tags: INTERNET, Vertical industries, industry organization, government

Discussion threads 2009-09-02

Jeremiah Owyang quits Forrester

Some will parse this as an exodus but following on from Ray Wang's departure from Forrester, we now learn Jeremiah Owyang is on his way to pastures new. From the Interactive Marketing Professionals Forrester blog: Nearly two years ago, I heard that an influential blogger was interested in an...

Tags: Analyst, Forrester Research Inc., Jeremiah Owyang, Ray Wang, Blogging, Benefits, Internet, Human Resources, Dennis Howlett

Blog posts 2009-08-20

Are health IT vendors trying to pull a fast one?

Not sure about your last question, i guess he would be the best person...to ask.I think that sage, GE, siemans and mckesson do have the experience necessary to make good decisions, but these are also the guys who make software for the healthcare field.Maybe their vested interest also includes self...

Tags: Vertical industries, Benefits, HEALTHCARE, Quality, HIT Standards Committee, Kibbe, health care

Discussion threads 2009-08-10

Laptop Warranties and Accidental Damage Coverage: What You Need to Know

Hewlett-Packard, after being flogged in public, contacted me and replaced my broken laptop that they had earlier claimed was accidentally damaged and not covered by their warranty. I appreciate HP's willingness to rectify the issue, but there clearly needs to be some improvement on their part...

Tags: Warranty, Hewlett-Packard Co., Laptop Computer, Notebooks, Hardware, Notebooks & Tablets, Jason Perlow

Blog posts 2009-08-04

FCC's more proactive stance: Should we cheer or worry?

FCC's more proactive stance: Should we cheer or worry?Regulation is not micromanagement"At some point, the FCC meddles in free markets. It will micromanage."Clearly you think more about business than you do about government. Or maybe you're just conservative, politically, and ideological to a fault.This is about the public's interest...

Tags: Federal government, FCC, proactive stance

Discussion threads 2009-08-03

Time to Put A Stake in The Ground on Social CRM

Time to Put A Stake in The Ground on Social CRMThe clarion call it is!Paul, this certainly is the clarion call for action!Am glad you picked up the threads of this fight a couple of weeks back & hope that you have put an end to the bickering! :)I am...

Tags: Advertising & Promotion, Enterprise software, Social CRM

Discussion threads 2009-07-06

Philadelphia Flyers Rock! - When It Comes To Customer Experience, That Is

I need to make something clear from the start. I'm a diehard NY Rangers fan when it comes to hockey. In fact, with the exception of women's soccer where I root for the Women's Professional Soccer League's WPSL Washington Freedom, I root for New York everything when it comes to...

Tags: Program, Fan, Customer Experience, Fan Stimulus Plan, Sales Strategy, Games, Sales Force Management, Sales, Personal Technology, Paul Greenberg

Blog posts 2009-05-06

Windows 7 RC1 made available for download

Windows 7 RC1 made available for downloadLike with the beta... Microsofts servers have crashed and burned.You would have thought they learned at thing or two from the release of the Beta...Well I'm off to try again.RE: Windows 7 RC1 made available for downloadAwesome! I can't wait to download this tonight....

Tags: UAC, Microsoft Windows 7, Windows 7 RC1, Microsoft Corp., RC1, Microsoft Windows XP, Microsoft Windows

Discussion threads 2009-04-30

Top 10 lessons for iPhone adoption in the enterprise

Is your company ready for the iPhone? Or better, is the iPhone ready for your company? New Forrester research suggests that Apple's iPhone is a worthy platform for delivering content and collaboration applications to an increasingly mobile workforce -- and that there's a case to be made...

Tags: Apple iPhone, Advertising & Promotion, Strategy, Marketing, Management, Andrew Nusca

Blog posts 2009-04-14

Texas Democrats push ODF standard

Texas Democrats push ODF standardMS view is anti-competitive when using an open standard Bet they would not say that if the bill supported their format.the bill is supported by smart TexansTexas gave us some of the best people in the nation.It is no surprise that astute people from there see...

Tags: OpenDocument Format (ODF), OpenDocument Format, open standard, Microsoft Corp., ISO, docx

Discussion threads 2009-03-19

What is security transparency?

Guest editorial by Andrew Storms Transparency is a common theme in politics and Wall Street these days. The 2008 elections, dealings of TARP, financial institutions run a-muck are all places where we hear the word transparency bandied about on a daily basis. While many security professionals speak...

Tags: Information Security, Microsoft Corp., Transparency, Consumer, Security, Ryan Naraine

Blog posts 2009-03-05

Google wants to tap into your electric meter; Enters smart grid fray

Google is developing home electricity dashboards for the future smart grid.  The effort, which dubbed the Google PowerMeter, is being tested by Google employees. Google is just the latest player interested in part of the smart grid pie.  While smart grids are being pitched as ways to...

Tags: Google Inc., Grid, Larry Dignan

Blog posts 2009-02-10

Mozilla chief backs Opera

Mozilla chief backs OperaMS should file a counter complaintBecause I believe every common Linux distro has either Opera or Mozilla.I say level the playing field for all. No web browsers on any OS. The customer can use FTP from a command line to download and install the browser of their...

Tags: Microsoft Corp., Mozilla Corp., Mozilla Firefox, Opera Software ASA, Web browser

Discussion threads 2009-02-09

It takes a lot to dismantle an Empire

It takes a lot to dismantle an EmpireI think everyone's safeI agree that MS laying off people is very unlikely. They're the biggest software company in the world and are still in a very strong position, and 2009 will only bolster that, what with S+S as well as all the...

Tags: Workforce management, Programming languages, Microsoft Corp.

Discussion threads 2009-01-05

The future of Blu-Ray? Watch porn

On the heels of the annual Consumer Electronics Show, the New York Times had a good read this morning about the fuzzy future of Blu-Ray. It kind of made me chuckle because The Times, much like most mainstream news outlets, didn't touch the one element of this story that really...

Tags: Video, Blu-ray, Adult Industry, Corporate Communications, Tv & Home Theater, TVs, Marketing, Personal Technology, Home Entertainment, Sam Diaz

Blog posts 2009-01-05

Why engage in open source FUD?

Why engage in open source FUD?WellWell with a screwed up patent system like you got in the USA where you can patent software code, you are bound to have problems.What FUD needs is a schoolto educate the public, in:What FUD isWho uses FUD past and presentHow to use FUDWho is/are/were...

Tags: FUD, open source

Discussion threads 2008-11-26