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- Improving Constituent Centric Services with Trusted Information
- Based on IBM's global experience, governments are faced with three levels of challenges: Improving government service delivery: serving constituents in new ways Increasing efficiency and effectiveness: serving constituents more cost-effectively Enhancing security: governments at all levels collaborating with each other, private businesses, and other public...
- Tags: Constituent, IBM Corp., Government, Vertical Industries, Security, Enterprise Software, Software
- Webcasts 2007-09-25
- London Borough of Haringey Improves Service and Doubles Constituent Contacts While Controlling Costs
- One of 32 London boroughs, Haringey is a multicultural area that covers 11 square miles and serves 224,000 residents, who speak 149 languages. Haringey Council was providing an inconsistent first contact service to its residents and risked missing key government targets and initiatives. The council, in response, launched a major...
- Tags: Oracle Corp., Resident, Council, Constituent, Government, Vertical Industries, Taxes, Benefits, Free Trade, Healthcare, Enterprise Software, Software, Financial Planning, Finance, Human Resources
- Case studies 2007-05-01
- Lack of data protection leads to prostitution and irate constituents
- Lack of data protection leads to prostitution and irate constituentsOn the lookout?Then you need to go here:www.trustedcomputinggroup.orgAnd people like you need to hammer those trying to go their own way, like Cisco, MS, etc.I am not a big fanOf the TCG effort. The idea that OS and hardware can be...
- Tags: Disaster recovery, Backups, constituent, data protection
- Discussion threads 2006-06-13
- The City of Tucson's Constituent Relationship Management (CRM) Project "Slow and Steady Wins the Race!"
- The City of Tucson knew it was faced with the need for a Constituent Relationship Management system when a study revealed that constituents were not always receiving responses to their inquiries, responses were not always timely, and sometimes constituents received multiple and conflicting responses from the City. While they felt...
- Tags: Constituent, Recruitment & Selection, Human Resources, Workforce Management
- White papers 2005-08-09
- Campaign trail hits Amazon
- Campaign trail hits AmazonGlaring Exception to Citizenship RequirementOnly U.S. citizens and permanent residents may contribute. Below I point out a glaring exception to the above statement from your article:"Regarding the issue of foreign ownership of media, I am currently researching this issue. I appreciate your concerns that while the...
- Tags: Advertising & Promotion, Financial accounting, Amazon.com Inc., Richard Lewis, foreign ownership, constituent
- Discussion threads 2004-01-24
- XML in Government "Smart Portals"
- Smart portals are customer-focused information delivery systems that provide users with consistent and reliable access to information services. The smart portal "virtually integrates" governments, by providing constituents with seamless access to information services irrespective of a government's organizational structure. Virtual integration provides opportunities for government entities to identify and eliminate...
- Tags: U.S. General Services Administration, XML, Information Service, Constituent, Integration, Portals, Government, Web Technology, Vertical Industries, Internet, Enterprise Software, Software
- White papers
- Customer Success Story - Chatham-Kent Portal Initiative
- The Municipality of Chatham-Kent located in South Western Ontario. Information is the currency of government, and community portals facilitate the efficient flow of this currency to constituents. Government's current information dissemination is inefficient. As a result, government agencies often don't deliver the information services their constituents need personally and professionally....
- Tags: Information, Constituent, Government, GIS, Portals, Vertical Industries, Web Technology, Software, Internet, Enterprise Software
- Case studies
Additional Resources
- Z-Cron (zip)
- A time schedule service alias task Scheduler is an important constituent of a system for the regular execution of recurring tasks. Z-Cron is a task planner with whom you have carried out on your PC time controlledly tasks tasks automatically. Z-Cron is a central coordinating point for the time control...
- Tags: Andreas Baumann, Z-Cron, Productivity
- Software downloads 2008-07-18
- Is it really about .Me or Montenegro?
- The land rush for the .Me domain is underway and the usual domain name shenanigans are here--especially with speculation that Apple is hoarding these digital monikers to rebrand its .Mac service. This speculation perked up earlier this month. Jason O'Grady tried to land a few Apple.me-ish domains...
- Tags: Yugoslavia, Domain, Independence, Apple Inc., Domain Name, Montenegro, Larry Dignan
- Blog posts 2008-06-09
- Is DoubleClick a profit margin killer for Google?
- Google has its display advertising beachhead with its acquisition of DoubleClick, but now the real fun begins: The integration and the profit margin risk. In a research note Tuesday, UBS analyst Benjamin Schachter cut his earnings, revenue and margin estimates based on the usual suspects: A slowing...
- Tags: Google Inc., Advertisement, Profit Margin, DoubleClick Inc., Larry Dignan
- Blog posts 2008-03-25
- Governance, Risk, and Compliance: A Practical Guide to Points of Entry
- The implementation of new initiatives in Governance, Risk, and Compliance GRC may be an overwhelming prospect for many organizations. With multiple views and aspects of GRC, it can be difficult to know where to begin. This paper proposes that the solution is to break GRC initiatives into a number of...
- Tags: Sun Microsystems Inc., Compliance
- White papers 2008-03-01
- Nanotechnology-based clean hydrogen for cars
- According to EE Times, a California-based company called QuantumSphere has developed nanoparticles that could make hydrogen cheaper than gasoline. The company says its reactive catalytic nanoparticle coatings can boost the efficiency of electrolysis the technique that generates hydrogen from water to 85% today, exceeding the Department of Energy's goal for...
- Tags: Fuel Cell, Electrode, Hydrogen Fuel Cell, Nanotechnology, Hydrogen, QuantumSphere, Fuel Cells, Emerging Technologies, Roland Piquepaille
- Blog posts 2008-02-27
- Nanotechnology-based self-cleaning fabrics
- A recent American Chemical Society's Weekly PressPac briefly describes how Australian researchers have used nanotechnology to develop 'self-cleaning' wool and silk fabrics (scroll to article #4 in the PressPac). The researchers 'prepared wool fabrics with and without a nanoparticle coating composed of anatase titanium dioxide, a substance that is known...
- Tags: Silk, American Chemical Society, Fabric, Fiber, Nanotechnology, Network Technology, Semiconductors, Emerging Technologies, Networking, Hardware, Roland Piquepaille
- Blog posts 2008-02-12
- Microsoft starts rolling out more OOXML translators
- Over the next three months, Microsoft will be releasing new and updated translators designed to aid customers who want interoperability between Microsoft's Office Open XML OOXML and other document formats, including Open Document Format ODF. On December 4, Microsoft began rolling out three new translators that...
- Tags: Interoperability, Microsoft Corp., OpenDocument Format, OOXML, OpenDocument Format (ODF), Emerging Technologies, Mary Jo Foley
- Blog posts 2007-12-04
- State Attorney General's Office Uses New Technology to Improve Constituent Service
- The Pennsylvania Office of the Attorney General manages a broad range of law and public safety responsibilities, including conducting criminal investigations and prosecutions, handling civil litigation on behalf of Commonwealth agencies, and dealing with consumer protection issues. For years, the agency relied on an outdated system for constituent communication, which...
- Tags: Agency, Microsoft Office, Microsoft Corp., Advertising & Promotion, Marketing
- Case studies 2007-12-01
- Can baking soda curb global warming?
- Can baking soda curb global warming?Baking Soda..Because of the acid rain and leaves that get in my pool, I use a lot of baking soda in my pool or bath to soften the water.Great stuff why store it? Sell it to pool companies and others. I am sure...
- Tags: sunlight, soda, carbon dioxide, global warming
- Discussion threads 2007-11-27
- EU agrees public funding for satellite project
- EU agrees public funding for satellite projectEU wastes "unspent funds" on duplicate systemI thought EU politicians were not as reckless with their constituent tax dollars as is the current nut case running our country. What are they trying to solve with this? Are they afraid the US military...
- Tags: EU AGREE, satellite project, satellite
- Discussion threads 2007-11-25
- Before we know who owns the SOA business case, how about simple business processes?
- There's a good article on "owning" the business case for SOA on SearchWebServices.com. Some of my most respected analysts are quoted. But is the question posed a relevant one? While making the business case for SOA is and will be a fascinating topic for some time, we...
- Tags: Business Case, Business Process, SOA, Service-Oriented Architecture (SOA), Web Services, Operational Planning, Middleware, Enterprise Software, Software, Business Operations, Dana Gardner
- Blog posts 2007-09-24
- OpenID for unlocking enterprise value
- Neville Hobson's views on OpenID struck a chord:It seems to me that OpenID is still a very early-adoption technology, the domain of serious geeks and tech enthusiasts.Well, I'm as enthusiastic as the next geek but I just don't really get OpenID yet.Since reading Neville's piece, I've been trying to contextualize...
- Tags: Groupware, Dennis Howlett, OpenID, Plaxo Inc.
- Blog posts 2007-08-22
- Agent Character Editor (ACE) (exe)
- The Agent Character Editor is the tool used to build Microsoft Agent 2.0 characters in either single file (.acs format) or individual animations (.acf/.aca formats). Despite its name, it isn't really an editor - you can't edit an existing character without its constituent source bitmap images, sound files, etc. It...
- Tags: Agent, Microsoft Corp., Tool, Agent Character Editor, Real Estate, Productivity, Business Operations
- Software downloads 2007-08-22
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White Papers and Webcasts
With key platform innovations built-in, the Intel Xeon processor 7400 series offers more headroom, reliability, and the highest expandability for large-scale server consolidation.
