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	<title><![CDATA[configuration management Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/configuration+management.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to configuration management]]></description>
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	<language>en-us</language>
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		<title><![CDATA[Oracle cranks up some prices 40%]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1101]]></link>
		<description><![CDATA[I have this imaginary letter in my head from Oracle to customers that goes something like this:    Dear Customer    You don't need me to tell you we're in the teeth of the worst recession in living memory but as you know, we at Oracle...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 17 Jul 2009 04:05:42 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
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	<item>
		<title><![CDATA[Reductive to service Puppet open source configman tools]]></title>
		<link><![CDATA[http://blogs.zdnet.com/open-source/?p=4416]]></link>
		<description><![CDATA[Key founders of Puppet have incorporated and received $2 million in venture capital funding to advance the open source configuration management software project.    Reductive Labs, Â which has evolved from the same named consulting firm founded in 2003, will provide training, service and support for Puppet, the next...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 24 Jun 2009 11:46:47 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[Open Source]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/tool.html"><![CDATA[Tool]]></category>
		<category domain="http://updates.zdnet.com/tags/reductive.html"><![CDATA[Reductive]]></category>
		<category domain="http://updates.zdnet.com/tags/puppet+0.25.html"><![CDATA[Puppet 0.25]]></category>
		<category domain="http://updates.zdnet.com/tags/paula+rooney.html"><![CDATA[Paula Rooney]]></category>
	</item>
	<item>
		<title><![CDATA[Kryptofile 1.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1088411]]></link>
		<description><![CDATA[Kryptofile creates a private database to to store user data and files. Data and files are encrypted using AES strong encryption. The 256 byte AES encryption code is stored on a removable USB memory stick. Kryptofile provides a browser which can be used to locate and view data that is...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 09 Jun 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/aes.html"><![CDATA[AES]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/web+browser.html"><![CDATA[Web Browser]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management+service.html"><![CDATA[Configuration Management Service]]></category>
		<category domain="http://updates.zdnet.com/tags/kryptofile.html"><![CDATA[Kryptofile]]></category>
		<category domain="http://updates.zdnet.com/tags/network+security.html"><![CDATA[Network Security]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Code Co-op Pro 5.1b (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1110421]]></link>
		<description><![CDATA[Forget about high priced version control and configuration management systems. Forget about central servers. Simplify your code development with Code Co-op, the affordable peer-to-peer version control system for distributed development. With Code Co-op your team has complete access to your projects on- and off-site regardless of a network connection. Integration...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 11 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/built-in.html"><![CDATA[built-In]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/reliable+software.html"><![CDATA[Reliable Software]]></category>
		<category domain="http://updates.zdnet.com/tags/development+tools.html"><![CDATA[Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[Best Practices for Capacity and Configuration Management With Virtual Infrastructure]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=990715]]></link>
		<description><![CDATA[Capacity and configuration management are often misunderstood or overlooked when virtual infrastructures are first deployed. The presenter of this webcast examines practical capacity management practices, with a special focus on ensuring that applications meet required service levels. Attendees will learn about setting alert thresholds, dynamic VM load balancing and ensuring...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Wed, 29 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/best+practice.html"><![CDATA[Best Practice]]></category>
	</item>
	<item>
		<title><![CDATA[Myths of the Configuration Management Data Base (CMDB)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115687]]></link>
		<description><![CDATA[There are many things to consider when implementing a CMDB. The 13 myths described in this white paper, along with the variations described for each, have proven over time to impede the efforts of many. This can occur during the initial design and also as when the transition to adopting...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/computer+associates+international+inc..html"><![CDATA[Computer Associates International Inc.]]></category>
	</item>
	<item>
		<title><![CDATA[Configuration Management for SAS Software Projects]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=991455]]></link>
		<description><![CDATA[The SAS system is an enterprise approach to Business Intelligence BI. The software is being using in increasingly more complex scenarios; projects involve more hardware, more people, longer timescales and more risk. With this in mind, it is critical that one has a standardized and repeatable methodology for deploying, configuring...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 27 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
	</item>
	<item>
		<title><![CDATA[Top Ten Ways Shavlik Simplifies Configuration Management and Compliance Auditing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1177033]]></link>
		<description><![CDATA[Amidst the publicity around data breaches at TJ MAXX(retail and Heartland Payment Services credit card processing, "Compliance" has become an urgent security topic. Yet there is no single definition of what "Compliance" really means. Unfortunately, organizations have spent countless dollars in a race to meet an ever growing list of...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 03 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/compliance.html"><![CDATA[Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/shavlik+technologies.html"><![CDATA[Shavlik Technologies]]></category>
	</item>
	<item>
		<title><![CDATA[How to Build a Configuration Management Database (CMDB)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=919163]]></link>
		<description><![CDATA[Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends March 31, 2009.View Available Dates and LocationsThe Configuration Management Database CMDB is mentioned throughout the ITIL lifecycle, and virtually every ITIL activity, function, and process relies upon it. Creating and managing the CMDB...]]></description>
		<s:doctype><![CDATA[Training]]></s:doctype>
		<pubDate>Sun, 01 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/cmdb.html"><![CDATA[CMDB]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
	</item>
	<item>
		<title><![CDATA[Configuration Audit and Control: 10 Critical Factors to CCM Success]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1169657]]></link>
		<description><![CDATA[As businesses have instituted internal, industry and government mandated regulatory compliance, the need for audit data to provide conformity has also become a necessity. However, traditional change management and configuration management tools do not comprehensively address all aspects of the vast configuration details inherent in complex IT infrastructures. Configuration audit...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/audit.html"><![CDATA[Audit]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/tripwire.html"><![CDATA[Tripwire]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[MSDN Webcast: Software Configuration Management (Level 300)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=888143]]></link>
		<description><![CDATA[This webcast shows the basic and advanced branching structures, tips and tricks for promoting the code from development to production, and how schedule affects the branching strategy. The attendee will learn things that the books do not cover, and make the development and release process better.]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Tue, 09 Dec 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+developer+network.html"><![CDATA[Microsoft Developer Network]]></category>
		<category domain="http://updates.zdnet.com/tags/software+configuration+management.html"><![CDATA[Software Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/webcast.html"><![CDATA[Webcast]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[SetupBuilder Developer Edition 6.9.2415 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=865541]]></link>
		<description><![CDATA[Developer Edition is a best-of-breed product for setup developers who want complete control over their installations. In addition to all functions found in SetupBuilder Professional, the Developer Edition flagship provides advanced features such as Web Installation and Web Update live update for creating dynamic Internet-based installations, setupPROTECT to maximize your...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sat, 15 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/installation.html"><![CDATA[Installation]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/lindersoft.html"><![CDATA[Lindersoft]]></category>
		<category domain="http://updates.zdnet.com/tags/setupbuilder+professional.html"><![CDATA[SetupBuilder Professional]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Security "Point" Solutions Are Not a 4 Letter Word: Why Purpose-Built Solutions for Patch and Configuration Management Continue to Be a Good Thing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1177031]]></link>
		<description><![CDATA[Off late there has been a substantial amount of consolidation in the IT security industry. There were over 20 significant security related acquisitions in 2007 alone. Google acquired both Postini and Green Border, IBM bought Watchfire, HP bought SPI Dynamic, Checkpoint acquired Pointsec, Symantec snapped up Vontu, and there were...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 11 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/microsoft+word.html"><![CDATA[Microsoft Word]]></category>
		<category domain="http://updates.zdnet.com/tags/consolidation.html"><![CDATA[Consolidation]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/shavlik+technologies.html"><![CDATA[Shavlik Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/mergers+%2526+acquisitions.html"><![CDATA[Mergers & Acquisitions]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[10 roles you need for ITIL configuration management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=394012]]></link>
		<description><![CDATA[If you're serious about building an effective configuration management service, you'll need to consider who will accomplish 10 key functions. Here's a brief rundown of the essential roles that should be covered by your configuration management team.This download is also available as an entry in our 10 Things blog. ]]></description>
		<s:doctype><![CDATA[Download resources]]></s:doctype>
		<pubDate>Fri, 07 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+klosterboer.html"><![CDATA[Larry Klosterboer]]></category>
	</item>
	<item>
		<title><![CDATA[Why Implement a Configuration Management Database (CMDB)?: Seven Fundamental Use Cases]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115711]]></link>
		<description><![CDATA[This paper discussed three of these: time utilization, profitability, and economy. Together through proper management, these help avoid extinction of a business. They encourage IT financial management and overall cash flow, keep the well flush with reserves. These three factors in turn directly promote an agile approach to the business...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sat, 01 Nov 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/cmdb.html"><![CDATA[CMDB]]></category>
		<category domain="http://updates.zdnet.com/tags/use+case.html"><![CDATA[Use Case]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/computer+associates+international+inc..html"><![CDATA[Computer Associates International Inc.]]></category>
	</item>
	<item>
		<title><![CDATA[High Level Best Practices in Software Configuration Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=392361]]></link>
		<description><![CDATA[When deploying new software configuration management SCM tools, implementers sometimes focus on perfecting fine-grained activities, while unwittingly carrying forward poor, large-scale practices from their previous jobs or tools. The result is a well-executed blunder. This paper promotes some high-level best practices that reflect the authors' experiences in deploying SCM. ]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 27 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software+configuration+management.html"><![CDATA[Software Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://updates.zdnet.com/tags/perforce+software.html"><![CDATA[Perforce Software]]></category>
	</item>
	<item>
		<title><![CDATA[Software Configuration Management: The Foundation of Global Distributed Development Today]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=392362]]></link>
		<description><![CDATA[By distributing development, you can create a collaborative work environment staffed by the best developers you can hire, regardless of their location. To support distributed development, you need a Software Configuration Management SCM solution that enables development to make progress without imposing additional demands on your IT department or network....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 27 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software+configuration+management.html"><![CDATA[Software Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/development.html"><![CDATA[Development]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/perforce+software.html"><![CDATA[Perforce Software]]></category>
	</item>
	<item>
		<title><![CDATA[Orion Network Configuration Manager 5 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=842429]]></link>
		<description><![CDATA[Orion Network Configuration Manager NCM, formerly known as Cirrus Configuration Manager, now integrates seamlessly with Orion Network Performance Monitor NPM to provide a comprehensive Web-based network fault, performance, and configuration management solution. Of course, you can continue to use Orion NCM as a worldclass standalone network configuration management solution, as...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 06 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/network+configuration.html"><![CDATA[Network Configuration]]></category>
		<category domain="http://updates.zdnet.com/tags/network.html"><![CDATA[Network]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/solarwinds.html"><![CDATA[SolarWinds]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
	</item>
	<item>
		<title><![CDATA[Discovery and the Configuration Management Database (CMDB)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1115637]]></link>
		<description><![CDATA[A Configuration Management Database CMDB forms the foundation for many processes that contribute to running, growing, and transforming the business. When running the business, a CMDB can reduce costs by helping to contain the effects of incidents, improve the process of change, and provide governance and predictability to operations. However,...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Oct 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/cmdb.html"><![CDATA[CMDB]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/computer+associates+international+inc..html"><![CDATA[Computer Associates International Inc.]]></category>
	</item>
	<item>
		<title><![CDATA[ITIL's CMS in Context and What It Means for You]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1106101]]></link>
		<description><![CDATA[The concept of the Configuration Management System CMS in ITIL v3 is potentially a game changing catalyst in planning and shaping CMDB deployments. In parallel, and at least eighteen months prior to the introduction of the CMS by ITIL, Enterprise Management Associates had defined a federated model for CMDB Systems...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Wed, 17 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/cmdb.html"><![CDATA[CMDB]]></category>
		<category domain="http://updates.zdnet.com/tags/configuration+management.html"><![CDATA[Configuration Management]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management+system.html"><![CDATA[Content Management System]]></category>
		<category domain="http://updates.zdnet.com/tags/itil.html"><![CDATA[ITIL]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/it+services.html"><![CDATA[It Services]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
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