Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced
- View Available Dates and LocationsThis hands-on, Global Knowledge-exclusive course builds on the foundation provided by ACUCW1 (Administering Cisco Unified Communications Workspace Part 1: Basic) and focuses on the advanced administration aspects of the Cisco Unified Communications Manager CUCM v6.x/7.x products and client devices. You will learn how to configure the...
- Tags: Unified Communications, Mobility, Cisco Unified Communications System, Cisco Systems Inc., Wireless And Mobility
- Training 2009-11-01
- VMware vSphere: Troubleshooting [V4]
- View Available Dates and LocationsThis advanced, lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to successfully troubleshoot the VMware® vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying configuration problems created on VMware ESX™/ESXi hosts and VMware...
- Tags: VMware Inc., Virtualization, Hardware
- Training 2009-11-01
- Five reasons to deliver a virtual service, not a virtual server
- What began as an interesting technological experiment has now become an opportunity for IT to shape its future, says Fortisphere's Lilac Berniker Commentary - As virtualization becomes an increasingly commonplace technology in the datacenter, the breadth of stakeholders in the virtual environment is growing. ...
- Tags: Information Technology, Workload, Virtual Server, Server, Strategy, Management, virtualization, Lilac Berniker Fortisphere, Special to ZDNet, Lilac Berniker Fortisphere, Special to ZDNet
- News items 2009-10-29
- InterMapper RemoteAccess 5.1.6 (Windows)
- InterMapper RemoteAccess provides access to maps, sub maps, and configuration options from any connected location. Management, help desk personnel, and technicians can monitor and respond to network issues concurrently. InterMapper RemoteAccess can handle multiple copies of InterMapper simultaneously, making it an ideal choice for organizations with multi location sites, consultants...
- Tags: Monitor, Microsoft Windows, Dartware, InterMapper RemoteAccess, Help Desk, Call Centers, Monitors & Displays, It Operations, Hardware, Components
- Software downloads 2009-10-22
- Apple's bumper crop of fall hardware, reviewed
- Where is the love for Nvidia?A number of questions come up:Why not Nvidia chipsets anymore? Why did they go back to Intel for core logic when they slammed them in a previous tech show for power management concerns?What happened to added graphics options on the Mac Pro? Where...
- Tags: Mice, Servers, Desktops, hardware, Mini, GT 120, NVidia Corp., server, mouse, Apple Macintosh, Apple Inc., Magic Mouse
- Discussion threads 2009-10-21
- EvriChart: A Linux Success Story
- Tony Maro, CIO of EvriChart, a hospital records management and archiving business, successfully migrated his company's Windows-based line of business document management extranet application and his employees' 40-odd Windows-based desktops to a 100 percent Linux-based server and desktop infrastructure. Jason Perlow interviews Tony Maro, CIO...
- Tags: Desktop, Hospital, Imaging, Health Care, Server, Computer, Linux, Microsoft Windows, Document Management, Operating Systems, UNIX, Open Source, Software, Enterprise Software, Finance, Managerial Accounting, Jason Perlow
- Blog posts 2009-10-20
- Jet Service Desk 1.60 (Windows)
- Jet Service Desk is a high-speed Help Desk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and...
- Tags: Service Desk, Microsoft Windows, Da COBRA Software, Fast Report, It Services
- Software downloads 2009-10-06
- VMware to step up data center automation game
- ResponseThis is great news for the IT world. These tools will greatly improve the efficiency and effectiveness of virtual environments. And VMware is smart to focus on automation. They understand better than anyone that automation is the key to virtualization and then cloud computing.Without it, you?re not likely...
- Tags: Server virtualization, Virtualization, VMware Inc., game, automation, provisioning, virtual server
- Discussion threads 2009-09-27
- NetQin Mobile Assistant (Mobile)
- :1. Simple management of mobile phone applicationsNetQin Assistant performs group management; for the applications in common use, the user can set up such applications according to personal needs in order to create easier access for those selected. A sorting function is also included to help you recognize the frequency use...
- Tags: Phone, Mobile, Cell Phone, Web Site, Delayed Locking Feature, Web Site Development, Web Technology, Advertising & Promotion, Telecom & Utilities, Cellular Phones, Internet, Marketing, Consumer Electronics, Personal Technology
- Software downloads 2009-09-23
- Tripwire Rings Up Compliance and Fuels Efficiency for This Busy Regional Company
- Starting as a refinery outlet in 1952, Wesco has grown to a regional company that includes wholesale energy division, filling stations, convenience stores, distribution center, training facility and bakery. The challenge was to become PCI compliant with minimal impact to IT staff, to increase and enforce change management processes and...
- Tags: Compliance, Tripwire, Tripwire Enterprise, PCI, Change Management, Workforce Management, Training And Certification, Storage, Hardware, Tools & Techniques, Management, Human Resources
- Case studies 2009-09-19
- QNAP TS-239 Pro dual-bay NAS server
- If you want to get a lot out of your NAS server, the QNAP TS-239 Pro may be the right choice for you, provided you don't mind getting your own hard drives and you possess a decent amount of networking knowhow. The QNAP TS-239 Pro supports an Ajax-based Webinterface...
- Tags: Network-attached storage (NAS), QNap, QNAP TS-239 Pro, NAS, server, NAS server, TS-239 Pro, storage
- Product reviews 2009-09-17
- Casper Suite 7.1 (Mac)
- The Casper Suite provides complete life cycle management through inventory, imaging, updating, and maintenance capabilities that make managing the Mac client easy and automatic.The Casper Suite operates through a centralized server and a single console interface, simplifying the work of Mac system administrators. The Casper Suite was developed for the...
- Tags: Apple Macintosh, Apple Inc., JAMF Software, Casper Suite, Inventory Solution, Desktops, Hardware
- Software downloads 2009-09-10
- Young man yells at cloud
- Nice theory, but..."Or as Mark Twain once said, ?Put all your eggs in one basket and watch that basket.?"But isn't moving to the "cloud" putting all your eggs all in one basket...and that all you can do is watch...because you have NO control over it.And how about when your "cloud"...
- Tags: Desktops, Thin clients, SECURITY, Young Man
- Discussion threads 2009-09-03
- VMWare, Microsoft target SMBs with new virtual offerings
- VMWare and Microsoft aim to bring the benefits of virtualization to more small to medium sized businesses. At VMWorld 2009 this week, VMWare introduced a web service called Go that is designed to simplify the configuration and installation of ESXi, the company's hypervisor,...
- Tags: VMware Inc., Microsoft Corp., Small And Medium Business, Virtualization, Hardware, Paula Rooney
- Blog posts 2009-09-02
- Xeon 5500 (Nehalem) servers: a group test
- Intel's Xeon 5500 processor has made a big splash in the server world as the major manufacturers each have their own brands featuring the 45nm Nehalem architecture. But which one is best? ZDNet UK's Alan Stevens puts the top models to the test and chooses a winner: ...
- Tags: Intel Xeon, Intel Corp., Prices, HP ProLiant DL380 G6, Servers, Processors, Hardware, Semiconductors, Components, Andy Smith
- Blog posts 2009-09-02
- 10 Windows XP services you should never disable
- Guest post from TechRepublic's 10 Things blog. There are dozens of guides out there that help you determine which services you can safely disable on your Windows XP desktop. Disabling unnecessary services can improve system performance and overall system security, as the system’s...
- Tags: Network, Microsoft Windows XP, Microsoft Windows, Service, Computer, Network Connections Service, Play, Network Location Awareness Service, Productivity, Networking, Larry Dignan
- Blog posts 2009-08-24
- Waking up to the full extent of virtualization options
- While doing my morning expedition through the wilds of news sites, blogs and, of course, comic strip sites, I came across something by Laura McCabe, a partner at Hurwitz and Associates, titled "What is Virtualization, and Why Should You Care?" While Laura's comments are useful, she didn't try to present...
- Tags: Software Technology, Environment, Cloud Computing, Virtualization, Storage Management, Utility Computing, Hardware, Storage, Dan Kusnetzky
- Blog posts 2009-08-18
- VMware completes the PaaS to vCloud
- If you’ve been wondering why an infrastructure leader would acquire a developer framework, the answer is a bit more complex that what shows on the surface â€" and a lot more strategic. As stated in the press release and in the blogs by VMware CTO Steve Herrod and SpringSource CEO...
- Tags: Java, PaaS, VMware Inc., SpringSource, Microsoft Windows Azure, Virtualization, Hardware, James Staten
- Blog posts 2009-08-11
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