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Configuring eHealth Application Response to Monitor Web Applications: eHealth Application Response AR helps you manage the performance of your Web applications by monitoring response times for real users, allowing you to diagnose and fix performance problems before users notice them. AR allows you to write detailed rules for any application, but it also provides out of the box...; Tags: Monitor, Performance, Web Application, Monitoring, Concord Communications Inc., Application Response, E-health, Performance Management, Healthcare, Human Resources, Workforce Management; White papers 2005-05-12
eHealth for Voice - Managing for IP Telephony Quality and Performance: Companies today are striving to contain costs and improve productivity in all areas of the business. One opportunity to rein in expenses is through the deployment of IP Telephony built on a Voice over Internet Protocol VoIP infrastructure. Concord's eHealth Suite and eHealth for Voice offer rich support for end-to-end...; Tags: Telephony, Performance, Voice, IP Telephony, IP, Concord Communications Inc., E-health, VOIP, Network Technology, Telecommunications, Networking, Healthcare; White papers 2005-04-20
CA to buy Concord Communications: CA to buy Concord CommunicationsSo much for eHealth...Sorry Concord, but you just got dropped from my list of potential NMS vendors. To bad too, since I really liked your product and I've got a very health budget for such wares.Sorry, but with CA's reputations for over pricing (not...; Tags: Concord Communications Inc., e-health, Computer Associates International Inc.; Discussion threads 2005-04-07
eHealth for Voice - Ensuring Voice Network Performance and Availability Before, During, and After Your Migration to VoIP: eHealth for Voice is a multi-vendor, multi-system PBX and messaging, and multi-technology TDM and IP performance management solution that greatly simplifies management of voice networks. It eliminates the manual collection of data and the labor-intensive effort of report compilation and grade of service determination, which translates to improved voice system...; Tags: VoIP, Voice, Voice Network, Migration, Concord Communications Inc., E-health, Performance Management, Business Intelligence, Healthcare, Human Resources, Workforce Management, Enterprise Software, Software, Data Management; White papers 2005-04-01
Monitoring Microsoft Exchange to Improve Performance and Availability: With increasing growth in email traffic, the number and size of attachments, spam, and other factors, organizations need to provide high levels of service and availability in their e-mail systems. Any shortcomings in e-mail response time can impact business. Losing e-mail access for even an hour can significantly affect an...; Tags: Performance, Microsoft Exchange Server, Monitoring, Microsoft Corp., Concord Communications Inc., E-mail, E-mail Servers, Groupware, Online Communications, Enterprise Software, Software; White papers 2005-03-14

Managing QoS Policies Means More Business: Whatever mix of technologies emerges from this era of converging voice and data services on IP networks, one thing is certain - tomorrow's IP networks will be more complicated than today's networks by orders of magnitude. That complexity has consequences that extend beyond the implementation phase, when companies are building...; Tags: QoS, Complexity, Network, Concord Communications Inc., Networking; White papers 2005-03-04
Monitoring Application Performance and Availability Using Service Availability: To operate any business effectively, you need to know whether an application is available and how much time that application takes to process user activity so that you can minimize the impact to users if any problems develop. Service Availability provides automated, real-time monitoring of availability and response time, immediate...; Tags: Availability, Performance, Monitoring, Concord Communications Inc., E-health, Healthcare; White papers 2004-11-23
Configuring Application Response to Monitor Custom Applications: Application Response monitors all Web and Windows applications that use the Microsoft TCP-IP protocol, including applications running in a Citrix environment. Application Response also monitors several commonly used applications out-of-the-box. This paper describes the process for configuring eHealth Application Response to monitor the average response times of your business-critical Windows...; Tags: Windows Application, Monitor, Custom Application, Concord Communications Inc., Monitors & Displays, Hardware, Components; White papers 2004-11-01
Monitoring Web Applications With Application Response: For time-critical Web-based applications, even a short-term performance problem can cause lost revenue when customers cannot place orders or they become frustrated with slow response. eHealth Application Response provides the tools and information needed to monitor and manage the response time of Web applications, anticipate and troubleshoot performance problems, and...; Tags: Performance, Monitoring, Concord Communications Inc., eHealth Application Response, Performance Management, E-health, Human Resources, Workforce Management, Healthcare; White papers 2004-01-07
Telefonica Data Relies Upon Concord's eHealth Suite in Their Miami Enterprise Management Solutions Center: Telefonica Data, a subsidiary of Telefonica S.A., is using Concord's eHealth Suite of infrastructure management software for its Enterprise Management Solutions Center in Miami, Florida. Known as the KeyCenter, this next-generation data center serves as Telefonica Data's focal point for customers doing business between the U.S., Latin America and Europe....; Tags: Performance, Telefonica, Concord Communications Inc., E-health, Performance Management, Healthcare, Human Resources, Workforce Management; Case studies
Concord Communications Case Study: University of Massachusetts Amherst: Founded in 1863, the University of Massachusetts is the flagship campus of the Commonwealth's University System. The University of Massachusetts needed to optimize resources and assure quality of voice services supporting burgeoning student and faculty base including revenue-generating departments such as Admissions. For high call volume departments such as Financial...; Tags: University Of Massachusetts, Concord Communications Inc., E-health, Healthcare; Case studies
Concord Selected by Bayer for Application and Service Management: Bayer Business Services is Bayer's center of excellence for IT-based business and scientific services. The company has selected Concord's BSM solution for service level and application management. For each of its internal customers, Bayer Business Services signs Service Level Agreements for each application utilized, and the new Concord solution will...; Tags: Bayer AG, Service Management, Concord Communications Inc., Bayer Business Services, Service Level Management, It Services, It Operations, It service Management; Case studies
The Business Impact of Concord Communications' eHealth Software at Unisys: As a worldwide information technology and services company, Unisys has more than 37,000 employees operating in over 100 countries. For Unisys, it is absolutely critical, since the infrastructure supports all the firm's internal operations as well as its entire Web activity, including numerous business-to-business clients. The infrastructure must not only...; Tags: Unisys Corp., Concord Communications Inc., International Data Group, E-health, B2B, Healthcare, E-business/E-Commerce, Internet; Case studies

Additional Resources

Howard's happy: Sirius-XM merger (finally) approved; Now the work really begins: The government regulatory debacle known as the Sirius-XM merger has officially ended as the Federal Communications Commission approved the deal after 17 months of deliberation and lobbying from the National Association of Broadcasters. According to the Washington Post and Wall Street Journal the FCC approved the deal...; Tags: Merger, XM Satellite Radio Inc., Radio, Sirius, Howard, Satellite Radio, Digital Music, Advertising & Promotion, Federal Government, Mergers & Acquisitions, Consumer Electronics, Personal Technology, Marketing, Government, Investment, Finance, Larry Dignan; Blog posts 2008-07-26
Google's $10M, no, $100M Android Challenge: So does Google have anything up its sleeve, when it comes to the Android mobile communications platform? It better have. Because expectations keep getting lowered. And Apple keeps raising the ante, at least in getting attention for new mobile applications. According to a Forbes.com...; Tags: Apple iPhone, Developer, Google Inc., Phone, Mobile, Android, Advertising & Promotion, Telecom & Utilities, Marketing, Tom Steinert-Threlkeld; Blog posts 2008-07-24
Microsoft buys DATAllegro: Microsoft on Thursday said that it will acquire DATAllegro, which makes data warehouse appliances. The purchase is expected to "extend the capabilities of Microsoft's mission critical platform," according to a statement. DATAllegro will ride shotgun with other software to manage data and give the software giant one...; Tags: Data Warehouse, Server, Microsoft Corp., DATAllegro, Business Intelligence, Storage, Databases, Enterprise Software, Software, Data Management, Hardware, Larry Dignan; Blog posts 2008-07-24
Enterprise Service Busted?: Enterprise Service Busted?ESBsIt really depends on your environment. My company is a medium sized company and we did not have any middleware. For us the ESB made a lot of sense. If you already have middleware, you may not need an ESB. You might be set...; Tags: Middleware, Enterprise Service Bus; Discussion threads 2008-07-23
NY gov signs game bill into law: New York State legislation that will have made it illegal to sell or rent some violent games to minors was signed was signed into law. A bill that will have made it illegal to sell or rent some violent games to minors was signed into law Tuesday by New...; Tags: Law, Minor, Games, Personal Technology, video games, video game violence, Nintendo DS, New York, Brendan Sinclair, GameSpot; News items 2008-07-23
The need for real-time communications in European logistics: Value-added services beyond transportation; Tags: Easynet, Logistics, Supply Chain, Transportation, Business Operations; White papers 2008-07-23
Apple chaos theory: I got a fairly lukewarm response to my excitement over Oracle putting applications on the iPhone. That should be no surprise to readers of Fortune which also poured cold water on the idea that iPhone's are going to be the next big thing in corporate gadgets: Companies in highly...; Tags: Apple iPhone, CIO, Theory, Information Technology, Apple Inc., Strategy, Management, Dennis Howlett; Blog posts 2008-07-21