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$265 mln lost to Internet fraud in 2008

The Internet Crime Complaint Center said that it received more than 275,000 complaints in 2008, up from about 207,000 in 2007. The total reported dollar loss from such scams was $265 mln, or about $25 mln more than in 2007. Among those who filed complaints, men reported losing $1.69 for...

Tags: Complaint, Fraud, Internet, Gender And Diversity, Litigation, Human Resources, Business Operations, AM

Blog posts 2009-03-31

FTC: ID theft cases surge; 20-somethings biggest percentage of complaints

The number of identification theft cases surged in 2008, according to the Federal Trade Commission's annual data.  In 2008, ID theft was by far the biggest complaint to the FTC, representing 26 percent of complaints. The next biggest complaint--third party and creditor debt collection scams--represented only 9...

Tags: Complaint, FTC, Consumer Sentinel Network, Twenty-somethings, Identity Theft, Security, Larry Dignan

Blog posts 2009-02-27

Apple adds DMCA charge to Psystar suit

It appears that Apple is trying to put the final nail in Psystar's coffin, asking the court to accept an amended complaint against the Mac clone maker to add a charge of violation of the Digital Millenium Copyright Act to a long list of allegations, including trademark infringement, breach of...

Tags: Complaint, DMCA, Apple Inc., Psystar, Apple Mac OS X, Productivity, Operating Systems, Digital Media, Software, Apple Mac OS, Consumer Electronics, Personal Technology, Sam Diaz

Blog posts 2008-12-01

Forex Point and Figure System Review & Scam Report 3.0 (Windows)

Forex Point and Figure System Review & Scam Report brings you reviews and consumer ratings on Forex Point and Figure System. Thus, here we share important facts, relevant points as well as unfiltered consumer-comments including trustworthy complaints, so that you can choose wisely.

Tags: Complaint, Forex Signal Review, Microsoft Windows, Operating Systems, Software

Software downloads 2008-11-22

Forex Raptor Review & Scam Report 3.0 (Windows)

Forex Raptor Review & Scam Report brings you reviews and consumer ratings on Forex Raptor. Thus, here we share important facts, relevant points as well as unfiltered consumer-comments including trustworthy complaints, so that you can choose wisely.

Tags: Complaint, Forex Signal Review, Microsoft Windows, Operating Systems, Software

Software downloads 2008-11-13

Canadian pol demands rural Net access as a 'human right'

Internet access is a human right! So argues Canadian Tory candidate Jack Carr, who has filed a complaint with the New Brunswick Human Rights Commission over the lack of Net in rural parts of the province, the Daily Gleaner reports. "It is...

Tags: Internet Access, Complaint, Internet, Richard Koman

Blog posts 2008-10-21

Comcast, other cable IP phone providers complain to FCC over Verizon's "retention marketing" tactics

Cable television broadband Internet access and VoIP providers Comcast, Time Warner Cable and Bright House Networks have filed a complaint with the FCC against Verizon. The complaint alleges that Verizon takes improper "retention marketing" steps to retain customers that have committed to try VoIP services...

Tags: FCC, Marketing, Complaint, Comcast Corp., Verizon Communications Inc., Retention Marketing, Cable, Federal Government, Network Technology, Telecommunications, Personal Technology, Government, Networking, Russell Shaw

Blog posts 2008-02-14

A Profitable Approach to Managing Complaints

The point at which a customer complains is often the greatest test of the relationship between the customer and their service or product provider. So it is surprising that even today many companies fail to recognize the value complaints can deliver to their organization. This paper explores how companies should...

Tags: Complaint, CDC Software

White papers 2008-02-12

GPL will get its day in court

The Software Freedom Law Center says it has filed the first ever U.S. copyright infringement lawsuit based on the GNU General Public License. The Software Freedom Law Center SLFC said Thursday it is filing the lawsuit (see complaint, statement and Techmeme) against Monsoon Multimedia on behalf of the...

Tags: Software, GPL, Complaint, Software Freedom Law Center, Open Source, Larry Dignan

Blog posts 2007-09-21

Camden Council Maintains Its Status as a 'Model' Complaints Handling Authority Through CDC Respond Software for Complaint and Feedback Management

Camden Council provides local government for one of the largest London boroughs, representing a populace of immense contrast and cultural diversity. To tackle the complaints and feedback that the council receives from their customers, they wanted to implement a corporate complaints system that provided a better service and experience to...

Tags: Software, Complaint, CDC Software, Camden Council, Camden, Government, Vertical Industries

Case studies 2007-07-06

East Ayrshire Listens, Acts and Delivers Improvements

With 32 elected members and approximately 6,000 employees serving more than 120,000 residents, East Ayrshire Council has a reputation for providing services effectively and at a consistently high level. They needed a system that would provide them with an accurate way of recording complaints. The Housing Service in East Ayrshire...

Tags: Complaint, CDC Software, Storage, Databases, Hardware, Enterprise Software, Software, Data Management

Case studies 2007-07-06

The Impact of NEWCOB on Complaints Handling

The FSA has consulted on a new complaints rulebook for firms new DISP, as part of its shift towards principle-based regulation, alongside the general rewrite of its Conduct of Business rules. This paper assesses the rule changes proposed in consultation paper CP06/19 and the rules relating specifically to the implementation...

Tags: Complaint, CDC Software, FSA, Regulatory Compliance, Regulations, Human Resources, Policies And Procedures, Government

White papers 2007-07-06

BULLETIN: Vonage hit with class-action shareholder lawsuit

Law firm Motley Rice LLC said this evening it has filed a class action lawsuit in the United States District Court for the District of New Jersey on behalf of purchasers of the common stock of Vonage Holdings Corp. The law firm issued a...

Tags: Company, Vonage Holdings Corp., Complaint, IPO

Blog posts 2006-06-02

DrStopSpam 3.1 (Windows)

Stop Spam by putting them out of business! Automatically complain to authorities. Without any knowledge of how to track down the source of spam you receive, you can now send professionally written complaints to those able to stop spam at its source. In addition, in many cases, DrStopSpam will allow...

Tags: Complaint, Microsoft Windows, DrStopSpam 3.1, Updates, E-mail, Cyberthreats, Spam, Mice, Online Communications, Security, Spam And Phishing, Hardware, Peripherals

Software downloads 2006-04-23

Additional Resources

Frugal Friday: Verizon DROID, Intel Antitrust, V-Block, Oracle/EU, ICCA

Frugal Networker Ken Hess and I discuss the new Verizon DROID smartphone, the recent Intel anti-trust complaint filed in the State of New York, the Oracle/Sun merger delays by the European Union, and speak with ICCA founder Steve Epner. by Jason Perlow

Tags: Antitrust, Verizon Communications Inc., Intel Corp., Corporate Law, Mergers & Acquisitions, Security, Business Operations, Investment, Finance, Jason Perlow

Blog posts 2009-11-05

Which antivirus is best at removing malware?

Run a Linux distro or a MacIt is funny, when you 'weld' a web_browserinto an operating system and viruses/worms/malware/trojans and spyware come in from outside sources it is amazing how insecureit makes an Operating System.Say what you will, Linux distro's power theInternet with Bind dns, dhcp, routers/switchesand they do not...

Tags: Operating systems, Spyware, adware & malware, Cyberthreats, Viruses and worms, MSE, antivirus, operating system, malware, Linux Distro, Microsoft Windows

Discussion threads 2009-11-05

Gartner wins in ZL lawsuit: but is it a pyrrhic victory?

Just in. ZL lost in its lawsuit over Gartner Magic Quadrants. It has issued this statement: "ZL believes that Gartner’s overwhelming influence on large corporations’ purchasing decisions, and its inaccurate ratings, including its bias in favor of large vendors, combine to pose major competitive hurdles that hurt...

Tags: Lawsuit, Gartner Inc., ZL, Dennis Howlett

Blog posts 2009-11-05

Droid Preview: iPhone's first real competition has arrived

The MicroSD card is not only expandableIt is hot-swappable. So basically your storage is only limited to how many cards you can afford.Competition is GREAT!I am glad Android is taking off, the future is Linux driven devices/appliances.To the naysayers that Linux distro devices/appliances are a 'niche' I guess Google is...

Tags: Smart phones, Apple iPhone, Droid Preview, phone, card

Discussion threads 2009-11-05

AbusePipe 2.3.1 (Windows)

AbusePipe identifies who is sending spam based on the information in emailed complaints.AbusePipe analyses abuse complaint emails (typically sent by irate users to abuse@yourISP.com) and determines which of your customers is sending spam also known as unsolicited commercial email or UCE. It automatically generates reports showing which customers have violated...

Tags: Microsoft Windows, DataMystic, AbusePipe, Cyberthreats, Spam, E-mail, Security, Spam And Phishing, Online Communications

Software downloads 2009-11-05

Oracle giving EU a hard time over Sun buy

Oracle is taking a hard line in dealing with EU objections to its planned acquisition of Sun, according to a Financial Times report on Tuesday. Oracle is taking a hard line in dealing with EU objections to its planned acquisition of Sun, according to a Financial Times report on...

Tags: Oracle Corp., Sun Microsystems Inc., European Union, Corporate Law, Regulations, Open Source, Databases, Business Operations, Government, Enterprise Software, Software, Data Management, Oracle, Sun, EU, merger, Stephen Shankland CNET News

News items 2009-11-04