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	<title><![CDATA[competitive price Resources | ZDNet]]></title>
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		<title><![CDATA[Servinext Achieves Operating Excellence and Improves Competitiveness With Call Center]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=340635]]></link>
		<description><![CDATA[Servinext S.A. wanted to implement a solid, robust, scalable technological infrastructure to support the firm's growth and offer information services at competitive prices with the highest levels of efficiency, control, and affordability. The challenge was to reach high indexes of quality in client service to increase productivity and competitiveness and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
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