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		<title><![CDATA[Michelin Provides Sales Force With 360-Degree View of Clients to Improve Competitive Intelligence]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=928931]]></link>
		<description><![CDATA[Michelin wanted to create an integrated vision of each client through the use of a Customer Relationship Management CRM tool that could be shared internally with marketing and sales, and ultimately integrated with the company's Enterprise Resource Planning ERP system and reduce the time involved in providing customer service via...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Competitive intelligence gathering]]></title>
		<link><![CDATA[http://blogs.zdnet.com/threatchaos/?p=448]]></link>
		<description><![CDATA[The world of CI competitive intelligence spans the spectrum from analytical data gathering to seamy shoulder surfing and of course the use of custom Trojan horses.  This article in Forbes describes how you can get insight into a companys future product plans by researching their job postings.  In...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 20 Mar 2007 14:12:53 -0700</pubDate>
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		<title><![CDATA[Keyroid 1.0.5 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=754917]]></link>
		<description><![CDATA[With Keyroid, PPC advertisers and Adsense publishers can automatically generate keywords and adgrouped that are truly relevant for their business, perform competitive intelligence, benchmark the most successful ads used by their competitors. Version 1.0.5.1836 may include unspecified updates, enhancements, or bug fixes.   ]]></description>
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		<pubDate>Wed, 18 Oct 2006 00:00:00 -0700</pubDate>
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