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	<title><![CDATA[competency center Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/competency+center.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to competency center]]></description>
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	<language>en-us</language>
	<item>
		<title><![CDATA[Chatting (Not Chattering) About Salesforce - Part I]]></title>
		<link><![CDATA[http://blogs.zdnet.com/crm/?p=1167]]></link>
		<description><![CDATA[(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 23 Nov 2009 06:35:57 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/salesforce.com+inc..html"><![CDATA[Salesforce.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/twitter+inc..html"><![CDATA[Twitter Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force.html"><![CDATA[Sales Force]]></category>
		<category domain="http://updates.zdnet.com/tags/customer.html"><![CDATA[Customer]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/integration.html"><![CDATA[Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/force.com.html"><![CDATA[Force.com]]></category>
		<category domain="http://updates.zdnet.com/tags/service+cloud+2.html"><![CDATA[Service Cloud 2]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+force+management.html"><![CDATA[Sales Force Management]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/paul+greenberg.html"><![CDATA[Paul Greenberg]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">CRM</category>
		<category domain="tickers">CRM</category>
	</item>
	<item>
		<title><![CDATA[JD Edwards certification woes]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=1248]]></link>
		<description><![CDATA[Andy Klee takes a stern look at JD Edwards certification:  I'm here to tell you that the JDE certification program is on life support.  	It barely exists. JDE employees cannot be certified, and neither can JDE  	clients. Only business partners are eligible to take certification exams. ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 03 Sep 2009 04:24:52 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/certification.html"><![CDATA[Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/j.d.+edwards+%2526+co..html"><![CDATA[J.D. Edwards & Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/andy+klee.html"><![CDATA[Andy Klee]]></category>
		<category domain="http://updates.zdnet.com/tags/ebs+certification.html"><![CDATA[EBS Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/jde+world.html"><![CDATA[JDE World]]></category>
		<category domain="http://updates.zdnet.com/tags/jde+customer.html"><![CDATA[JDE Customer]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/training+and+certification.html"><![CDATA[Training And Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Building the Business Intelligence Competency Center]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1130089]]></link>
		<description><![CDATA[This paper outlines how a Business Intelligence Competency Center can help organisations better leverage their investment in technology and improve the effectiveness of knowledge workers, transition analysts from technical data gatherers to solution providers and optimise fact-based business processes. A common philosophical discussion surrounding the BICC concept asks: should a...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 01 Jul 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://updates.zdnet.com/tags/business+intelligence.html"><![CDATA[Business Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
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	<item>
		<title><![CDATA[Is an IBM purchase of Red Hat inevitable?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=64593&messageID=1202240&start=0]]></link>
		<description><![CDATA[Is an IBM purchase of Red Hat inevitable?Jboss would complement Websphere?Really?  Is that like how MySQL is going to complement Oracle's flagship product?  Doesn't make sense to me, these products are in direct competition with eachother.I think the biggest threat to RedHat's business model is CentOS.  Smart...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 15 May 2009 07:41:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[OPEN SOURCE]]></category>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
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		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/red+hat+inc..html"><![CDATA[Red Hat Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sun+microsystems+inc..html"><![CDATA[Sun Microsystems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/x64.html"><![CDATA[X64]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
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		<category domain="http://updates.zdnet.com/tags/server.html"><![CDATA[server]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">RHT</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">JAVA</category>
		<category domain="tickers">IBM,RHT,JAVA</category>
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	<item>
		<title><![CDATA[Squaring the SAP certification and maintenance circle]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Howlett/?p=761]]></link>
		<description><![CDATA[The Great Certification Debate as I like to call it has been kicked off among SAP Mentors [disclosure: I am an SAP Mentor] and beyond. How that gets articulated over time remains to be seen but to me it is inextricably linked to both project success and lower TCO. It...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 25 Mar 2009 19:52:46 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/certification.html"><![CDATA[Certification]]></category>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/si.html"><![CDATA[SI]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+finance.html"><![CDATA[Personal Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing+%2526+subcontracting.html"><![CDATA[Outsourcing & Subcontracting]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
		<category domain="http://updates.zdnet.com/tags/dennis+howlett.html"><![CDATA[Dennis Howlett]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
	</item>
	<item>
		<title><![CDATA[Roles in Business Intelligence]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=991249]]></link>
		<description><![CDATA[In order to achieve a successful implementation of a SAS enterprise intelligence platform, a good starting point is to focus on the roles carried out by a SAS Business Analyst and rethink company's use of SAS Business Analysts into a Business Intelligence Competency Center. Focus should be on a proper...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 27 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+intelligence.html"><![CDATA[Business Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/sas+institute.html"><![CDATA[SAS Institute]]></category>
	</item>
	<item>
		<title><![CDATA[Building a Business Intelligence Competency Center: Establishing a Culture of Best Practice]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1130075]]></link>
		<description><![CDATA[Business Intelligence BI has become increasingly more strategic in organizations. IT departments are looking for ways to manage and support deployments across divisions, regions, and functions through the standardization of technology. A Business Intelligence Competency Center BICC provides the centralized knowledge and best practices to help make these broader BI...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/best+practice.html"><![CDATA[Best Practice]]></category>
		<category domain="http://updates.zdnet.com/tags/it+department.html"><![CDATA[IT Department]]></category>
		<category domain="http://updates.zdnet.com/tags/business+intelligence+competency+center.html"><![CDATA[Business Intelligence Competency Center]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://updates.zdnet.com/tags/business+intelligence.html"><![CDATA[Business Intelligence]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
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	<item>
		<title><![CDATA[Symantec Goes Into The Cloud With Email Filtering]]></title>
		<link><![CDATA[http://blogs.zdnet.com/forrester/?p=113]]></link>
		<description><![CDATA[Symantec today announced its acquisition of MessageLabs, a 520-person UK-based email filtering and security vendor. Given the cost and hassles that information & knowledge management professionls IKM Pros have keeping email spam down to a dull roar and keeping viruses outside the firewall, this is a great move for Symantec....]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 08 Oct 2008 11:13:49 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/symantec+corp..html"><![CDATA[Symantec Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/messagelabs+ltd..html"><![CDATA[MessageLabs Ltd.]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/ted+schadler.html"><![CDATA[Ted Schadler]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SYMC</category>
		<category domain="tickers">SYMC</category>
	</item>
	<item>
		<title><![CDATA[Two flavors of software as a service: Intuit QuickBase and Etelos]]></title>
		<link><![CDATA[http://blogs.zdnet.com/collaboration/?p=132]]></link>
		<description><![CDATA[    There are dozens of flavors of clever applications aimed at the office productivity market, often spawned as a result of the Web 2.0 explosion.     Where the Web 2.0 application market is driven by eyeballs and their resulting advertising monetization, the enterprise 2.0...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 14 Aug 2008 15:37:42 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/software-as-a-service.html"><![CDATA[Software-as-a-service]]></category>
		<category domain="http://updates.zdnet.com/tags/intuit+inc..html"><![CDATA[Intuit Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/intuit+quickbase.html"><![CDATA[Intuit QuickBase]]></category>
		<category domain="http://updates.zdnet.com/tags/etelos.html"><![CDATA[Etelos]]></category>
		<category domain="http://updates.zdnet.com/tags/developer+platform.html"><![CDATA[Developer Platform]]></category>
		<category domain="http://updates.zdnet.com/tags/software+as+a+service+%2528saas%2529.html"><![CDATA[Software As A Service (SaaS)]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/collaboration.html"><![CDATA[Collaboration]]></category>
		<category domain="http://updates.zdnet.com/tags/emerging+technologies.html"><![CDATA[Emerging Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">INTU</category>
		<category domain="tickers">INTU</category>
	</item>
	<item>
		<title><![CDATA[Set Up a Center of Excellence for SOA: Considerations and Analysis]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=383513]]></link>
		<description><![CDATA[An SOA COE is an organization that assimilates and promotes best practices, knowledge, and pragmatic leading-edge solutions in the area of SOA. The COE introduces rigor and discipline across various SOA initiatives and provides benefits by building skills and competency to sustain successful execution of increasingly complex SOA initiatives. SOA...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 14 Aug 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/soa.html"><![CDATA[SOA]]></category>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/soa+coe.html"><![CDATA[SOA COE]]></category>
		<category domain="http://updates.zdnet.com/tags/coe.html"><![CDATA[COE]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Doubletake Customer Profile: Chickasaw Nation]]></title>
		<link><![CDATA[http://blogs.zdnet.com/virtualization/?p=495]]></link>
		<description><![CDATA[I recently had the chance to communicate with Rob Jacks, Chief Information Technology Officer for the Commerce Division of the Chickasaw Nation. The Commerce Division uses Double Take's data protection software and was willing to speak about their experiences with the technology.      About Commerce Division...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 04 Aug 2008 03:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/data+center.html"><![CDATA[Data Center]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/casino.html"><![CDATA[Casino]]></category>
		<category domain="http://updates.zdnet.com/tags/technology.html"><![CDATA[Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/rob+jacks.html"><![CDATA[Rob Jacks]]></category>
		<category domain="http://updates.zdnet.com/tags/commerce+division.html"><![CDATA[Commerce Division]]></category>
		<category domain="http://updates.zdnet.com/tags/cndc+core+competency.html"><![CDATA[CNDC Core Competency]]></category>
		<category domain="http://updates.zdnet.com/tags/h%252fa.html"><![CDATA[H/A]]></category>
		<category domain="http://updates.zdnet.com/tags/data+centers.html"><![CDATA[Data Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/virtualization.html"><![CDATA[Virtualization]]></category>
		<category domain="http://updates.zdnet.com/tags/cloud+computing.html"><![CDATA[Cloud Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/utility+computing.html"><![CDATA[Utility Computing]]></category>
		<category domain="http://updates.zdnet.com/tags/games.html"><![CDATA[Games]]></category>
		<category domain="http://updates.zdnet.com/tags/storage+management.html"><![CDATA[Storage Management]]></category>
		<category domain="http://updates.zdnet.com/tags/storage.html"><![CDATA[Storage]]></category>
		<category domain="http://updates.zdnet.com/tags/servers.html"><![CDATA[Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/dan+kusnetzky.html"><![CDATA[Dan Kusnetzky]]></category>
	</item>
	<item>
		<title><![CDATA[WebSphere 6.1 and WebSphere 6.0 Performance With Oracle's JD Edwards EnterpriseOne 8.12 on IBM Power Systems With IBM i]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=991539]]></link>
		<description><![CDATA[WebSphere 6.1 uses a Java implementation called "IBM Technology for Java" (IT4J) which is based on the same technology that IBM uses on other system platforms. IT4J provides a 32-bit implementation which can offer both performance improvements and reduced memory requirements for many applications. Customers now have a choice to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+websphere.html"><![CDATA[IBM WebSphere]]></category>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/j.d.+edwards+%2526+co..html"><![CDATA[J.D. Edwards & Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/websphere+6.1.html"><![CDATA[WebSphere 6.1]]></category>
		<category domain="http://updates.zdnet.com/tags/it4j.html"><![CDATA[IT4J]]></category>
		<category domain="http://updates.zdnet.com/tags/application+servers.html"><![CDATA[Application Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">IBM,ORCL</category>
	</item>
	<item>
		<title><![CDATA[Mangocity Leads China's Online Travel Services Industry With Avaya Solutions]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=360704]]></link>
		<description><![CDATA[The online tourism industry in China is extremely competitive, with many dominant and established players. As a new entrant in 2006, Mangocity's biggest challenge was to differentiate its travel portal from those hosted by the incumbents. The company decided that customer service is of utmost importance and needed a solution...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Tue, 01 Apr 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/avaya+inc..html"><![CDATA[Avaya Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="tickers">AV</category>
	</item>
	<item>
		<title><![CDATA[Sun Microsystems Case Study: Meloche]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=358676]]></link>
		<description><![CDATA[As the largest direct-response home and auto insurer in Canada, TD Meloche Monnex Group Meloche have to respond quickly to industry changes. Meloche wanted to leverage the digital data available from across the enterprise to significantly improve the level of analytic sophistication. To address this challenge, Meloche turned to trusted...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Wed, 12 Mar 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/sun+microsystems+inc..html"><![CDATA[Sun Microsystems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/sas+institute.html"><![CDATA[SAS Institute]]></category>
		<category domain="http://updates.zdnet.com/tags/meloche.html"><![CDATA[Meloche]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">JAVA</category>
		<category domain="tickers">JAVA</category>
	</item>
	<item>
		<title><![CDATA[Tearing down silos, brick by brick]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10536-0.html?forumID=1&threadID=44463&messageID=820953&start=0]]></link>
		<description><![CDATA[Tearing down silos, brick by brickEverything old is new again"...who advocates the establishment of an SOA competency center, supported by an SOA steering committee, that can serve as a clearinghouse and information center for all matters SOA."Given the history and track record of previous "competency centers" what a horrible name...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 15 Feb 2008 09:09:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-oriented architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web services]]></category>
		<category domain="http://updates.zdnet.com/tags/silo.html"><![CDATA[silo]]></category>
		<category domain="http://updates.zdnet.com/tags/soa.html"><![CDATA[SOA]]></category>
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	<item>
		<title><![CDATA[Tearing down silos, brick by brick]]></title>
		<link><![CDATA[http://blogs.zdnet.com/service-oriented/?p=1060]]></link>
		<description><![CDATA[I once heard a rumor that there actually is a company with two integration teams that actually meet and talk once or twice a year. Just a rumor, mind you.    Lorraine Lawson brought up the whole issue of silos and lack of communication in a recent post,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 14 Feb 2008 08:29:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/soa.html"><![CDATA[SOA]]></category>
		<category domain="http://updates.zdnet.com/tags/silo.html"><![CDATA[Silo]]></category>
		<category domain="http://updates.zdnet.com/tags/lorraine.html"><![CDATA[Lorraine]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/joe+mckendrick.html"><![CDATA[Joe McKendrick]]></category>
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	<item>
		<title><![CDATA[Malware found on new hard drives]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12554-0.html?forumID=1&threadID=40956&messageID=757737&start=0]]></link>
		<description><![CDATA[Malware found on new hard drivesThe moral isDon't outsource components that run business and other important things to countries such as China that do this type of thing.  Once it is found out their contract should be pulled and no business should deal with these companies.  There should...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 13 Nov 2007 15:59:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/cyberthreats.html"><![CDATA[Cyberthreats]]></category>
		<category domain="http://updates.zdnet.com/tags/spyware%252c+adware+%2526+malware.html"><![CDATA[Spyware, adware & malware]]></category>
		<category domain="http://updates.zdnet.com/tags/viruses+and+worms.html"><![CDATA[Viruses and worms]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[SECURITY]]></category>
		<category domain="http://updates.zdnet.com/tags/malware.html"><![CDATA[malware]]></category>
		<category domain="http://updates.zdnet.com/tags/new+hard+drive.html"><![CDATA[new Hard Drive]]></category>
		<category domain="http://updates.zdnet.com/tags/hard+drive.html"><![CDATA[hard drive]]></category>
		<category domain="http://updates.zdnet.com/tags/usb+flash+drive.html"><![CDATA[USB flash drive]]></category>
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	<item>
		<title><![CDATA[IBM's Linux contributions]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Murphy/?p=982]]></link>
		<description><![CDATA[When Joe Barr got his  first look inside IBM's Linux Technology Center LTC back in early 2001 he got pretty gung ho about the wonders this would bring to Linux. Some excerpts:   I began to see the LTC not just as a cool thing happening in my...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 12 Oct 2007 00:15:32 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/expansion.html"><![CDATA[Expansion]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+linux.html"><![CDATA[IBM Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/ltc.html"><![CDATA[LTC]]></category>
		<category domain="http://updates.zdnet.com/tags/frye.html"><![CDATA[Frye]]></category>
		<category domain="http://updates.zdnet.com/tags/ltc+team.html"><![CDATA[LTC Team]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[Open Source]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/paul+murphy.html"><![CDATA[Paul Murphy]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="tickers">IBM</category>
	</item>
	<item>
		<title><![CDATA[Tech earnings: So far so good]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=6445]]></link>
		<description><![CDATA[A trio of technology companies reported earnings and provided a rough sketch of industry conditions. Here's a quick survey of the landscape.   Overall, the results weren't bad--with the exception of Tibco, which turned in a poor quarter. Combined with earnings from the likes of Oracle and Red Hat...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 28 Sep 2007 04:17:56 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://updates.zdnet.com/tags/tibco+software+inc..html"><![CDATA[TIBCO Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/cognos+inc..html"><![CDATA[Cognos Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/accenture+ltd..html"><![CDATA[Accenture Ltd.]]></category>
		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/earnings.html"><![CDATA[Earnings]]></category>
		<category domain="http://updates.zdnet.com/tags/wall.html"><![CDATA[Wall]]></category>
		<category domain="http://updates.zdnet.com/tags/application+outsourcing.html"><![CDATA[Application Outsourcing]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ACN</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">COGN</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TIBX</category>
		<category domain="tickers">ACN,COGN,TIBX</category>
	</item>
	<item>
		<title><![CDATA[CAD/CIM and the SAB software selection]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Murphy/?p=955]]></link>
		<description><![CDATA[This is a guest column by frequent contributor Erik Engbrecht. It's part of the SAB software discussion and represents exactly what I'd hoped to spawn with this whole imaginary company business: an interesting dialogue. That said, here's Erik:    Innovative information technology can be a critical means for...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 06 Sep 2007 05:46:35 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/core+competency.html"><![CDATA[Core Competency]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/competitive+advantage.html"><![CDATA[Competitive Advantage]]></category>
		<category domain="http://updates.zdnet.com/tags/product.html"><![CDATA[Product]]></category>
		<category domain="http://updates.zdnet.com/tags/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://updates.zdnet.com/tags/sab.html"><![CDATA[SAB]]></category>
		<category domain="http://updates.zdnet.com/tags/paul+murphy.html"><![CDATA[Paul Murphy]]></category>
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