Sponsored White Papers, Webcasts, and Downloads
- Chatting (Not Chattering) About Salesforce - Part I
- (NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog. Â Let's see how that...
- Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg
- Blog posts 2009-11-23
- JD Edwards certification woes
- Andy Klee takes a stern look at JD Edwards certification: I'm here to tell you that the JDE certification program is on life support. It barely exists. JDE employees cannot be certified, and neither can JDE clients. Only business partners are eligible to take certification exams. ...
- Tags: Certification, Oracle Corp., J.D. Edwards & Co., Andy Klee, EBS Certification, JDE World, JDE Customer, Quality, Training And Certification, Business Operations, Dennis Howlett
- Blog posts 2009-09-03
- Building the Business Intelligence Competency Center
- This paper outlines how a Business Intelligence Competency Center can help organisations better leverage their investment in technology and improve the effectiveness of knowledge workers, transition analysts from technical data gatherers to solution providers and optimise fact-based business processes. A common philosophical discussion surrounding the BICC concept asks: should a...
- Tags: Hewlett-Packard Co., Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- White papers 2009-07-01
- Is an IBM purchase of Red Hat inevitable?
- Is an IBM purchase of Red Hat inevitable?Jboss would complement Websphere?Really? Is that like how MySQL is going to complement Oracle's flagship product? Doesn't make sense to me, these products are in direct competition with eachother.I think the biggest threat to RedHat's business model is CentOS. Smart...
- Tags: OPEN SOURCE, UNIX, Operating systems, Servers, Storage, IBM Corp., Red Hat Inc., Sun Microsystems Inc., X64, Linux, Sun T2, server
- Discussion threads 2009-05-15
- Squaring the SAP certification and maintenance circle
- The Great Certification Debate as I like to call it has been kicked off among SAP Mentors [disclosure: I am an SAP Mentor] and beyond. How that gets articulated over time remains to be seen but to me it is inextricably linked to both project success and lower TCO. It...
- Tags: Certification, SAP AG, SI, Operational Accounting, Personal Finance, Quality, Outsourcing, Finance, Business Operations, It Operations, Outsourcing & Subcontracting, Dennis Howlett
- Blog posts 2009-03-25
- Roles in Business Intelligence
- In order to achieve a successful implementation of a SAS enterprise intelligence platform, a good starting point is to focus on the roles carried out by a SAS Business Analyst and rethink company's use of SAS Business Analysts into a Business Intelligence Competency Center. Focus should be on a proper...
- Tags: Business Intelligence, SAS Institute
- White papers 2009-02-27
- Building a Business Intelligence Competency Center: Establishing a Culture of Best Practice
- Business Intelligence BI has become increasingly more strategic in organizations. IT departments are looking for ways to manage and support deployments across divisions, regions, and functions through the standardization of technology. A Business Intelligence Competency Center BICC provides the centralized knowledge and best practices to help make these broader BI...
- Tags: Best Practice, IT Department, Business Intelligence Competency Center, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- White papers 2009-02-01
- Symantec Goes Into The Cloud With Email Filtering
- Symantec today announced its acquisition of MessageLabs, a 520-person UK-based email filtering and security vendor. Given the cost and hassles that information & knowledge management professionls IKM Pros have keeping email spam down to a dull roar and keeping viruses outside the firewall, this is a great move for Symantec....
- Tags: Symantec Corp., MessageLabs Ltd., E-mail, Online Communications, Ted Schadler
- Blog posts 2008-10-08
- Two flavors of software as a service: Intuit QuickBase and Etelos
- There are dozens of flavors of clever applications aimed at the office productivity market, often spawned as a result of the Web 2.0 explosion. Where the Web 2.0 application market is driven by eyeballs and their resulting advertising monetization, the enterprise 2.0...
- Tags: Security, Software-as-a-service, Intuit Inc., Intuit QuickBase, Etelos, Developer Platform, Software As A Service (SaaS), Cloud Computing, Collaboration, Emerging Technologies, Oliver Marks
- Blog posts 2008-08-14
- Set Up a Center of Excellence for SOA: Considerations and Analysis
- An SOA COE is an organization that assimilates and promotes best practices, knowledge, and pragmatic leading-edge solutions in the area of SOA. The COE introduces rigor and discipline across various SOA initiatives and provides benefits by building skills and competency to sustain successful execution of increasingly complex SOA initiatives. SOA...
- Tags: SOA, Analysis, SOA COE, COE, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2008-08-14
- Doubletake Customer Profile: Chickasaw Nation
- I recently had the chance to communicate with Rob Jacks, Chief Information Technology Officer for the Commerce Division of the Chickasaw Nation. The Commerce Division uses Double Take's data protection software and was willing to speak about their experiences with the technology. About Commerce Division...
- Tags: Data Center, Information Technology, Casino, Technology, Rob Jacks, Commerce Division, CNDC Core Competency, H/A, Data Centers, Virtualization, Cloud Computing, Utility Computing, Games, Storage Management, Storage, Servers, Hardware, Data Management, Personal Technology, Dan Kusnetzky
- Blog posts 2008-08-04
- WebSphere 6.1 and WebSphere 6.0 Performance With Oracle's JD Edwards EnterpriseOne 8.12 on IBM Power Systems With IBM i
- WebSphere 6.1 uses a Java implementation called "IBM Technology for Java" (IT4J) which is based on the same technology that IBM uses on other system platforms. IT4J provides a 32-bit implementation which can offer both performance improvements and reduced memory requirements for many applications. Customers now have a choice to...
- Tags: Oracle Corp., IBM WebSphere, Performance, J.D. Edwards & Co., IBM Corp., WebSphere 6.1, IT4J, Application Servers, Middleware, Enterprise Software, Software
- White papers 2008-06-01
- Mangocity Leads China's Online Travel Services Industry With Avaya Solutions
- The online tourism industry in China is extremely competitive, with many dominant and established players. As a new entrant in 2006, Mangocity's biggest challenge was to differentiate its travel portal from those hosted by the incumbents. The company decided that customer service is of utmost importance and needed a solution...
- Tags: Avaya Inc., Call Centers, Customer Relationship Management (CRM), Customer Service, Enterprise Software, It Operations, Management, Marketing, Product Marketing, Software, Strategy
- Case studies 2008-04-01
- Sun Microsystems Case Study: Meloche
- As the largest direct-response home and auto insurer in Canada, TD Meloche Monnex Group Meloche have to respond quickly to industry changes. Meloche wanted to leverage the digital data available from across the enterprise to significantly improve the level of analytic sophistication. To address this challenge, Meloche turned to trusted...
- Tags: Sun Microsystems Inc., SAS Institute, Meloche, Financial Planning, Finance
- Case studies 2008-03-12
- Tearing down silos, brick by brick
- Tearing down silos, brick by brickEverything old is new again"...who advocates the establishment of an SOA competency center, supported by an SOA steering committee, that can serve as a clearinghouse and information center for all matters SOA."Given the history and track record of previous "competency centers" what a horrible name...
- Tags: Service-oriented architecture (SOA), Web services, silo, SOA
- Discussion threads 2008-02-15
- Tearing down silos, brick by brick
- I once heard a rumor that there actually is a company with two integration teams that actually meet and talk once or twice a year. Just a rumor, mind you. Lorraine Lawson brought up the whole issue of silos and lack of communication in a recent post,...
- Tags: SOA, Silo, Lorraine, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2008-02-14
- Malware found on new hard drives
- Malware found on new hard drivesThe moral isDon't outsource components that run business and other important things to countries such as China that do this type of thing. Once it is found out their contract should be pulled and no business should deal with these companies. There should...
- Tags: Cyberthreats, Spyware, adware & malware, Viruses and worms, SECURITY, malware, new Hard Drive, hard drive, USB flash drive
- Discussion threads 2007-11-13
- IBM's Linux contributions
- When Joe Barr got his first look inside IBM's Linux Technology Center LTC back in early 2001 he got pretty gung ho about the wonders this would bring to Linux. Some excerpts: I began to see the LTC not just as a cool thing happening in my...
- Tags: Expansion, IBM Linux, IBM Corp., LTC, Frye, LTC Team, Linux, UNIX, Open Source, Operating Systems, Software, Paul Murphy
- Blog posts 2007-10-12
- Tech earnings: So far so good
- A trio of technology companies reported earnings and provided a rough sketch of industry conditions. Here's a quick survey of the landscape. Overall, the results weren't bad--with the exception of Tibco, which turned in a poor quarter. Combined with earnings from the likes of Oracle and Red Hat...
- Tags: Revenue, TIBCO Software Inc., Cognos Inc., Accenture Ltd., Outsourcing, Earnings, Wall, Application Outsourcing, Financial Accounting, Finance, Larry Dignan
- Blog posts 2007-09-28
- CAD/CIM and the SAB software selection
- This is a guest column by frequent contributor Erik Engbrecht. It's part of the SAB software discussion and represents exactly what I'd hoped to spawn with this whole imaginary company business: an interesting dialogue. That said, here's Erik: Innovative information technology can be a critical means for...
- Tags: Software, Core Competency, Information Technology, Competitive Advantage, Product, Manufacturing, SAB, Paul Murphy
- Blog posts 2007-09-06
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Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
When you transition from your existing Red Hat environment to SUSE Linux Enterprise from Novell, you can recognize dramatic cost savings, perhaps as much 50%
