communications service provider Resources

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IBM Tivoli and Vallent: Enhanced Service Quality and Performance Management Solutions for Communications Service Providers: Service providers in the communications industry now face an unprecedented set of opportunities and challenges. They seek to deliver innovative services that hold the promise of building strong, new revenue streams. At the same time, they must respond to accelerating price pressure and increasing competition in their traditional markets. To...; Tags: Service Management, Performance, Performance Management, Service Provider, Communications Service Provider, IBM Corp., Business Services, It Services; White papers 2007-05-01
Transforming Networks to Deliver Next-Generation Converged Services: This white paper highlights the challenges facing today's communications service providers CSPs, where fierce competition is driving the race to deliver significant improvements in bandwidth, service, and geographic coverage. The paper explains how the use of network lifecycle management and master data management MDM technologies enable CSPs to differentiate themselves...; Tags: Network, Lifecycle Management, SAP AG, Service Provider, Communications Service Provider, Business Services, Networking; White papers 2007-04-01
Interact Addresses Needs of Communications Service Providers With New Real-Time Billing Solution: Interact Incorporated provides enterprises and operators in 28 countries with the premium hardware, software, tools, and support they need to introduce, enhance, and bill for voice/data service offerings. Interact wanted to deliver a highly reliable, feature-rich, real-time billing system at a price point amenable to Tier 2 and Tier 3...; Tags: Billing, Oracle Corp., Communications Service Provider, Business Services; Case studies

Additional Resources

Keeping the web open, by letting the EU deal with things: Privacy International have said that Google's new Street View tool could breach data protection laws if people's faces are shown, according to the BBC, whereas the creator of the web, Sir Tim Berners-Lee, has made it clear that the success of the web has been because it's open for...; Tags: Imagery, Google Inc., Web, European Commission, Europe, Street View, Channel Management, Marketing, Zack Whittaker; Blog posts 2008-07-09
News to know: iPhone; DNS patch; Online privacy; VMware; Vista: Notable headlines: Tom Steinert-Threlkeld: A Modest Privacy Proposal Richard Koman: Congress looks at next-gen ad networks Techmeme: iPhone reviews Matthew Miller: MSM Apple iPhone reviews are up and may just have saved me some cash ...; Tags: Apple iPhone, DNS, Online Privacy, Microsoft Windows Vista, Apple Inc., VMware Inc., Microsoft Corp., HP iPAQ 910, 3G, Domain Names, Cellular Phones, Wireless, Networking, Consumer Electronics, Personal Technology, Internet, Larry Dignan; Blog posts 2008-07-09

Live Webcast: Make Customer Experience a Cornerstone of Your Revenue Strategy: Join this live BNET Webcast to hear industry experts Jeffery Tarter, Executive Director of the Association of Support Professionals ASP, share how leading companies are investing in support and services to deliver a better customer experience, which translates to customer loyalty and reoccurring revenue; and Robert Bell, Services Management Consultant,...; Tags: Strategy, Revenue, Webcast, Citrix Systems Inc., Operational Accounting, Finance; Webcasts 2008-07-09
Should free broadband be neutral?: A lot of politicians are bandying about the idea of licensing unused or underutilized radio frequencies to create a free, nationwide broadband network. As the US gets repeatedly dinged for a lack of broadband penetration, especially in the inner city and rural areas, an initiative like this would have...; Tags: Broadband, Broadband Internet, Network Technology, Telecommunications, Networking, Christopher Dawson; Blog posts 2008-07-08
Late breaking news: Microsoft investigates reports of Office Word 2002 SP 3 exploited in the wild: From Bill Sisk, security response communications manager for Microsoft: Microsoft Security Advisory (953635) Vulnerability in Microsoft Word Could Allow Remote Code Execution Published: July 8, 2008 Microsoft is investigating new public reports of a possible vulnerability in Microsoft Office Word 2002 Service Pack 3....; Tags: Attacker, Vulnerability, Microsoft Corp., Microsoft Word, Word Processors, Microsoft Office, Security, Office Suites, Software, Nathan McFeters; Blog posts 2008-07-08
Mossberg's review of iPhone 3G: Newer, Faster, Cheaper: The Wall Street Journal's Walt Mossberg has been testing the iPhone 3G for a couple of weeks and today posted his review. As you'd expect, he loves the "between three and five times as fast" 3G networking, "wireless synchronization with corporate email" and the App Store which gives iPhone 3G...; Tags: Apple iPhone, Mossberg, 3G, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Jason D. O\'Grady; Blog posts 2008-07-08
Congress looks at next-gen ad networks: The Center for Democracy and Technology will testify Wednesday about the privacy concerns over ad networks like NebuAd, which has come under fire over a deal with Charter Communications to deploy user-tracking technology, ChannelWeb reports. "For years, Web sites have entered into agreements with advertising...; Tags: Advertisement, Network, U.S. Congress, Ad Network, Richard Koman; Blog posts 2008-07-08
SaaS failures are 'betrayals of trust' [podcast]: Software as a service SaaS deployments have become an increasingly significant part of the enterprise software environment. Given this growing importance, it's time to examine IT failure in the SaaS world. by Michael Krigsman; Tags: Software, Podcast, Software-as-a-service, SaaS Failure, Software As A Service (SaaS), Cloud Computing, Tools & Techniques, Emerging Technologies, Management, Michael Krigsman; Blog posts 2008-07-08
A Modest Privacy Proposal: The Senate Commerce, Science & Transportation Committee is holding a hearing tomorrow on Privacy Implications of Online Advertising. Appearing before the committee headed by long-time Senator Daniel K. Inouye (D-Hawaii) are lawyers for Google and Microsoft, as well as Facebook's chief privacy officer -- and Robert R. Dykes, the chairman...; Tags: Google Inc., Web, Internet Service Provider, Service Provider, Internet Service, Internet, Internet Service Providers (ISPs), Business Services, Tom Steinert-Threlkeld; Blog posts 2008-07-08
Apple touts iPhone 3G and Personal Setup service: An email set to Mac.com/MobileMe members touts Apple's launch of the iPhone 3G at 8am at Apple's U.S. retail stores and a Personal Setup service where an Apple Specialist will "help you choose your phone, select a rate plan, and – best of all – have your new...; Tags: Apple iPhone, Apple Inc., 3G, Cellular Phones, E-mail, Wireless, Consumer Electronics, Personal Technology, Online Communications, Jason D. O\'Grady; Blog posts 2008-07-08
No lines here: O2 delivering iPhone 3G in UK via courier: While most of us will have to wait in line if we want to get an iPhone 3G on Friday O2 in the UK will be delivering iPhones on Friday to those that signed up via their online Web form pictured. Not a bad service and undoubtedly...; Tags: Apple iPhone, O2 Plc., U.K., 3G, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Jason D. O\'Grady; Blog posts 2008-07-08
Broadcast or communicate?: When the Czarist autocracy was overthrown in the 1917 Russian revolution, fundamental changes in Russian society under the new political structure occurred. A fascinating example for me is that while most of the world was busy building out telephone communications infrastructure, the Soviets chose to focus on installing...; Tags: E-mail, Collaboration, Groupware, Online Communications, Enterprise Software, Software, Oliver Marks; Blog posts 2008-07-08
Research Shows iPhone Penetration to Grow by 164 Percent: Is the iPhone going to rule enterprise mobility? Consider this: a recent Goldman Sachs survey of its IT executives showed that 17 percent expect to support the iPhone 3G in the next year. That's a "very strong number especially at this early stage," says Goldman telecom analyst Jason...; Tags: Apple iPhone, Research In Motion Ltd., Mobile, Goldman Sachs & Co., Armstrong, Advertising & Promotion, Marketing, Dave Greenfield; Blog posts 2008-07-08
U.K's most spammed person receives 44,000 spam emails daily: When you get so much spam that your anti-spam provider decides to use you in a marketing campaign, your spam problem turns into an asset for the community, and researchers running honeypots can only envy you for the sample of spam emails you receive on a daily basis. According to...; Tags: Orange PCS, Internet Service Provider, U.K, Spam Email, Internet Service Providers (ISPs), E-mail, Internet, Online Communications, Dancho Danchev; Blog posts 2008-07-08
Microsoft to sell hosted service subscriptions for $3 a month: For Microsoft resellers that had been fearing Microsoft would drop the bottom out of the hosted-services business with its Microsoft Online services offerings, their nightmares were realized on July 8. Microsoft is planning to sell Microsoft-hosted Exchange and SharePoint for $3 per user per month. by Mary Jo Foley; Tags: Microsoft Corp., Pricing, Marketing Research, Collaboration, Groupware, Enterprise Software, Marketing, Software, Mary Jo Foley; Blog posts 2008-07-08
Live Webcast: Unified Communications Beyond IP Telephony: No one can doubt the value of Unified Communications. From small and medium businesses to even the largest commercial enterprises, organizations of all sizes are now migrating to IP telephony solutions in record numbers. Some might even call it a communications revolution. But beyond simple voice and...; Tags: Telephony, Webcast, Unified Communications, IP Telephony, IP, Unified Communications Beyond IP Telephony, Collaboration, VOIP, Telecommunications, Networking; Webcasts 2008-07-08
Ticking bombs in enterprise land: I believe the enterprise software industry is heading for major problems. It started when I read Francine McKenna where she talks about what she sees as a doomsday scenario for at least one of the Big Four audit businesses. Francine's focus is on questioning the effectiveness of current methods for...; Tags: Software, Audit, Francine, Tools & Techniques, Financial Accounting, Management, Finance, Dennis Howlett; Blog posts 2008-07-07